GoboPlus Reviews

Name: GoboPlus
Address: Unit 34 Space Business Centre, Smeaton Close,, Aylesbury
Rating: 4.81

4.8 Rating 899 Reviews

98 %

of reviewers recommend GoboPlus

Company Reviews

Metrics

Info

4.8

Based on 899 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About GoboPlus:

Lead supplier of Rosco gobo's & custom gobo's to theatre, film, television and architectural environments.

Visit Website

Phone:

0203 603 1335

Email:

sales@goboplus.com

Location:

Unit 34 Space Business Centre, Smeaton Close,
Aylesbury
HP19 8FJ

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GoboPlus 5 star review on 1st March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is great but delivery cost is very expensive for a small envelope, Royal Mail would be cheaper and could be an option. Delivery is 50% of the cost of the gobo”

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Posted 4 weeks ago

“The website was easier to search and ordering was quite simple.”

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Posted 1 month ago

“Great selection of Gobos. Was able to choose easily. Had confirmation email from customer service/dispatch to ensure we had ordered the correct size and item arrived the very next day (I only paid for the “cheapest” postage which still seemed incredibly expensive at £10 hence why only 4 stars and not 5!!)”

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Posted 1 month ago

“Prompt and efficient service”

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Posted 1 month ago

“GoboPlus where great, very pleasent to talk to, very helpful. Delivery carried out by UPS not so good. Left me chasing around my town trying to find the package, only to find it on my left on my doorstep 2 days later.”

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Posted 2 months ago

“Good service, great help.”

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Posted 5 months ago

“A great place to buy Gobos. Although sometimes the images don't load.”

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Posted 10 months ago

“GHreat Gobo, thought delivery was expensive”

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Posted 11 months ago

“Good customer service and a high quality product. There was an issue with my gobos being slightly too thick for the gobo holder, but this was rectified very quickly and new ones sent out to me.”

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Posted 1 year ago

“Easy to deal with and very quick with delivery. Although perhaps a cheaper postal option would be good if only ordering a couple of gobos.”

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Posted 1 year ago

“constructive and helpful, and delivered as promised”

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Posted 1 year ago

“Great service BUT please consider putting a bit of card or something rigid in the envelope so that the thin metal of the gobo doesn’t bend! It seems so obvious! Thanks”

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Posted 1 year ago

Thanks for this Emily, appreciate the feedback! We're working on it now!

Posted 1 year ago

“Great customer service and speedy delivery. However, customers outside of the EU should be made aware that they face import charges at checkout on the website. The gobo I purchased cost around €25 but I ended up paying over €50 between shipping and import fees.”

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Posted 1 year ago

“The M gobos themselves are very good but the two Gobo holders for Pixapro that I ordered are not well finished with burrs on two sides at 180 degrees to each other. Also they are more like 85mm in diameter rather than 86mm, and are not quite thick enough, so that the gobo is not held in by friction and it can easily drop out the optical snoot if the snoot is rotated enough. The delivery packaging is not adequate. One of my M gobos was bent due to lack of adequate protection and rough handling at a DPD pickup point. A simple small cardboard box is what other cheaper gobo suppliers use within the outer envelope. I think at this price more robust protection should be provided.”

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Posted 1 year ago

Hi Michael Thank you for your positive review. It is so useful for us to have feedback. I appreciate your comments about the Gobo Holder and will bear this in mind for future holders we manufacture. Regarding the bent M size gobo. Please advise which design and I will send a replacement. Would it be possible for you to send me a photo of the packaging and damaged gobo? I'll email you privately regarding further details. Thank you. Kind regards, Vicky

Posted 1 year ago

“I got my gels without any hassle in just a few days. No issues whatsoever. Very happy with the service and my purchase.”

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Posted 1 year ago

“Excellent and precise product. Fast service. Would have been 5 stars had it not been for the excessive postage cost.”

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Posted 2 years ago

“Wery god produkts a bit expensive to send to norway”

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Posted 2 years ago

“Rather pricey. Good service.”

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Posted 2 years ago

“Great service and prices. Would like to have had a cheaper postage option as I dont need 24 hour service, but there was nothing else.. It nearly doubled the cost.”

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Posted 2 years ago

“Very good catalogue and priced competitively. Ordering, dispatch and delivery all on point.”

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Posted 3 years ago

GoboPlus is rated 4.8 based on 899 reviews