GoboPlus Reviews

Name: GoboPlus
Address: Unit 34 Space Business Centre, Smeaton Close,, Aylesbury
Rating: 4.80

4.8 Rating 1,029 Reviews

97 %

of reviewers recommend GoboPlus

Company Reviews

Metrics

Info

4.8

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About GoboPlus:

Lead supplier of Rosco gobo's & custom gobo's to theatre, film, television and architectural environments.

Visit Website

Phone:

0203 603 1335

Email:

sales@goboplus.com

Location:

Unit 34 Space Business Centre, Smeaton Close,
Aylesbury
HP19 8FJ

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GoboPlus 5 star review on 22nd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A broad choice. Accessible website. And a quick delivery (to Holland). A personal message that the gobo's were send.”

Helpful Report

Posted 8 years ago

“compliant product, shipping costs far too high compared to the reality”

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Posted 8 years ago

“I was initially a little disappointed and felt a little mislead by the turnaround estimations on the website, however, Emma the customer assistant I had an email chain with was great, empathetic and extremely helpful. Customer service was excellent. And the items did turn up in time which I was thrilled about. tweak the details on the website to include that for non standard pieces the turnaround time will be longer and I'd happily bump this up to full star rating. Thanks”

Helpful Report

Posted 8 years ago

“Very speedy delivery. However, I was not notified on what day my parcel will arrive and unfortunately missed it and had to travel to the nearest access point where it was left. It is really helpful to now if you are expecting a delivery before or on the day as you can plan your day accordingly to be available to receive your package. Quality of products is excellent”

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Posted 8 years ago

“Efficient and helpful ordering. Gobos as expected and on time. Slight criticism - soft packaging used and one of the items had crease in it.”

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Posted 8 years ago

“Good comms, felt I was kept in the loop at all stages. Very quick turn around”

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Posted 8 years ago

“Did their job.”

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Posted 8 years ago

“goboplus supplied the gobos i wanted to buy, i tried to buy direct from rosco but was not allowed and recommended 2 contacts, both didn't answer or reply. So when i found goboplus i recognised rosco gobos, they should have recommended you first . Gobos were great, although it was 5 days thanks roger”

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Posted 9 years ago

“The product I wanted was in-stock and arrived with the level of quality I expect. Ally in customer service was very helpful in providing shipping updates.”

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Posted 9 years ago

“I could talk to someone who was helpful to discuss the urgency”

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Posted 9 years ago

“They have a very wide range of designs in many different sizes and the quality is remarkable. The service is also pretty fast.”

GoboPlus 4 star review on 19th October 2016

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Posted 9 years ago

“good service quick turn around happy bunch to deal with”

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Posted 9 years ago

“Helpful and efficient.”

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Posted 9 years ago

“-Able to purchase items without an account -Prices lower than other gobo sites -Easy to process -Large products selection”

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Posted 9 years ago

“Emma was really helpful & responded to all of my emails quickly. Great that a proof is supplied at time of quoting as this sped up the process for me at this end with my client. Speedy delivery service too!”

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Posted 9 years ago

“Product is very good quality, and gives excellent results. A lower price for the item would be nice.”

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Posted 9 years ago

“Asked delivery time of couple gobos and payment terms. That happen at Friday. Receive a credit-card payment at monday - also gobos couple hours later..”

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Posted 9 years ago

“Very happy with the service, thank you”

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Posted 9 years ago

“The original order arrived promptly - the day after it had been ordered on-line. Unfortunately, it was incorrect. However, following a phone call everything was quickly and satisfactorily sorted out and the correct items arrived the next day.”

Helpful Report

Posted 9 years ago

“I received my product and am pleased with it but my only concern was the fact that it was left on the doorstep.”

Helpful Report

Posted 10 years ago

GoboPlus is rated 4.8 based on 1,029 reviews