GoboPlus Reviews

Name: GoboPlus
Address: Unit 34 Space Business Centre, Smeaton Close,, Aylesbury
Rating: 4.81

4.8 Rating 898 Reviews

98 %

of reviewers recommend GoboPlus

Company Reviews

Metrics

Info

4.8

Based on 898 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About GoboPlus:

Lead supplier of Rosco gobo's & custom gobo's to theatre, film, television and architectural environments.

Visit Website

Phone:

0203 603 1335

Email:

sales@goboplus.com

Location:

Unit 34 Space Business Centre, Smeaton Close,
Aylesbury
HP19 8FJ

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GoboPlus 5 star review on 1st March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not sure why, but the gobos arrived looking dirty, used, or old.”

Helpful Report

Posted 7 years ago

“quick and easy to order on the website and arrived on time as described with no damage at all”

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Posted 1 year ago

“After first delivery, one Gobo (the custom one) was not shipped. The Sales Director took care and finally everything went just fine.”

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Posted 3 years ago

Hi Andy, Thank you for your review and we are sorry for the delay with your custom gobo. Upon your advice that only standard gobos had been received we requested our suppliers ship the custom gobo immediately. Unfortunately this was returned by UPS (we are not sure why) and has been shipped again for delivery today. This is not the service we aim for, but during these difficult times we are experiencing a few unexpected delays with our suppliers and couriers. If there's anything else we can help with, please let us know. We will respond immediately as always.

Posted 3 years ago

“So pleased with my purchase from GoboPlus! I wasn't sure on the gobo sizing I needed so contacted customer support and someone from the team got back to me straight away. I also needed speedy delivery and Samantha worked her magic and it arrived in time for my shoot. Would most definitely purchase from GoboPlus again!”

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Posted 4 years ago

“Amazing”

GoboPlus 5 star review on 19th December 2018

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Posted 5 years ago

“Very helpful staff great service great product what more can you ask. Great company highly recomended”

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Posted 6 years ago

“Ordered a bespoke glass Gobo. Sadly Royal Mail lost my package. Vicky, without question sent a replacement and this was between Christmas and New Year. Cannot thank them enough for a great service and a great product. Thank you to all at GoboPlus”

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Posted 6 years ago

“The order was processed very efficiently, and even though I was a first time buyer, everything was simple and smooth. great service, and goods arrived faster than expected. One recommendation would be to allow for a VAT registration number in the initial ordering so that VAT exempt companies can be processed faster.. Thank you”

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Posted 6 years ago

“A problem in production was sorted out and delivered on time to us.”

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Posted 6 years ago

“They allow me to get what I need a any show that I’m working on at the time, well done Vicky.”

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Posted 6 years ago

“I love this company. Super awesome service, shipped my order really quickly.”

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Posted 6 years ago

“FOR YOUR PRO”

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Posted 6 years ago

“postage costs”

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Posted 6 years ago

“Very speedy delivery. However, I was not notified on what day my parcel will arrive and unfortunately missed it and had to travel to the nearest access point where it was left. It is really helpful to now if you are expecting a delivery before or on the day as you can plan your day accordingly to be available to receive your package. Quality of products is excellent”

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Posted 6 years ago

“Great and helpful service - gobo arrived as promised”

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Posted 7 years ago

“A very pleasant experience dealing with this company Advice, speed of turnaround, and end product were excellent Highly recommended”

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Posted 8 years ago

“Thank you so much for your amazingly efficient service. We had left ordering our gobos until very late due to several technical reasons and GoboPlus.com simply excelled to provide us with the product well within the time frame required. They are courteous, accurate and very obliging and we can't recommend them highly enough. Thanks, The Blue Coat School Birmingham Limited”

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Posted 8 years ago

“We are an entertainment company based in the Midlands and have used Gobo Plus a couple of times. We think they are Fantastic. Vicky & Emma talk you through the process get everything dispatched out to you efficiently & with a "nothing is to much trouble" attitude. We will be using these guys again, we cannot recommend them highly enough. Mark Field Owner Vibe Entertainment”

Helpful Report

Posted 8 years ago

GoboPlus is rated 4.8 based on 898 reviews