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GoboPlus Reviews

4.8 Rating 1,046 Reviews
97 %
of reviewers recommend GoboPlus
Company Reviews Metrics Info
4.8
Based on 1,046 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
96%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read GoboPlus Reviews

About GoboPlus:

Lead supplier of Rosco gobo's & custom gobo's to theatre, film, television and architectural environments.

Visit Website

Phone:

0203 603 1335

Email:

sales@goboplus.com

Location:

Unit 34 Space Business Centre, Smeaton Close,
Aylesbury
HP19 8FJ

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Sian
Verified Buyer
“Really fast turnaround and everything I needed.”
Helpful Report
Posted 10 years ago
Dave
Verified Buyer
“Great supplier - quick communication and ETA, very fast delivery and good prices”
Helpful Report
Posted 10 years ago
Dave
Verified Buyer
“Always very good, fast & accurate. Can't beat that really !”
Helpful Report
Posted 10 years ago
David
Verified Buyer
“Really helpful, quick and efficient staff.”
Helpful Report
Posted 10 years ago
Hugh
Verified Buyer
“Very helpful team and fantastic turnaround time for a custom Gobo. Whole process from submitting the order to receipt of Gobos was less than 2hrs - amazing!”
Helpful Report
Posted 10 years ago
Carl
Verified Buyer
“Expensive enough without adding vat on and postage. Discount on next order would be good”
Helpful Report
Posted 10 years ago
Hi Carl, I am very sorry that you feel Goboplus is not value for money. We have tried our best to offer a service and price plan that is open and transparent, but I'll answer the two points you raised; Carriage & VAT. At this time Goboplus carriage charges are a non-profit part of our business and thus we simply pass the cost on. When setting up Goboplus we tried to build a business model that covered certain key requirements, one of which was the fact that the majority of Gobo orders are required in a short space of time. This meant that the use of a national next day courier that offers a reliable and trackable service was of paramount importance. The part of the order process that we can control is to make sure that the Gobos are of good quality and be ready to be dispatched in line with our customers needs. At this stage we need to trust our logistics partner, UPS to give a value for money and reliable delivery to our customers, and in the main we think they achieve this. But as we move forward we are working at the issue you raise to give better support for orders placed in good time, that will offer a more cost effective carriage option and give our customers an informed choice. As to the issue of VAT, the American president Benjamin Franklin (1706-90) wrote "'In this world nothing can be said to be certain, except death and taxes." So I do not think you are the first to take issue with this, but unfortunately we have no choice but to charge this cost. Please be assured Goboplus make no profit on this part of the order. Again I am sorry we have not got our offering quite right for you but rest assured we are always looking to make Goboplus a better company. I would like to thank you for your feed back and the time you have taken. Your feedback is valuable and very much appreciated. Kind Regards, Paul
Posted 10 years ago
Philip
Verified Buyer
“Hi I thought the service was very good .”
Helpful Report
Posted 10 years ago
Kay
Verified Buyer
“Vicky and the team could not have been any more helpful. I ordered the wrong size Gobo on line (on instructions from someone far more technical than me I must add) and when alerted to this potential disaster Vicky swung into action and had the correct size out to me the very next day to the venue. Thank you so much for your help.”
Helpful Report
Posted 10 years ago
Rune Bech
Verified Buyer
“Fast and Nice, good pricing.”
Helpful Report
Posted 10 years ago
Lisa
Verified Buyer
“Second time we've used you and again Vicky Fairall was brilliant. Our client was a day late paying and we still got the gobos in time for the event. Excellent company. Will use again”
Helpful Report
Posted 10 years ago
Ian
Verified Buyer
“Superfast turnaround on last minute order. Brilliant service.”
Helpful Report
Posted 10 years ago
Miles
Verified Buyer
“Excellent service. Good web site, easy to find what we need. Vicky was very helpful with both the ordering & payment processes, and both these were very straight forward. The Gobos arrived exactly when I was told they would. Will be using you again in the future.”
Helpful Report
Posted 10 years ago
Kevin
Verified Buyer
“I contact this company at short notice and explained we needed the Gobo quickly as it was for a special good luck messages. They advised me on the correct image file and after agreeing the image the Gobo was received the next day and displayed in time for Wembley weekend. Can't thank them enough. I will use and recommend this company again.”
Helpful Report
Posted 10 years ago
Oliver
Verified Buyer
“Brilliant service and Paul's knowledge and advice made the whole process very simple and a pleasure”
Helpful Report
Posted 10 years ago
Ben
Verified Buyer
“A very satisfied customer. Plenty of choice to chose from and supplied and delivered my requirements in just 3 days. Will definitely be using GoboPlus.com again.”
Helpful Report
Posted 10 years ago
Fabrice
Verified Buyer
“The service was fine and promp, but the product I can't use. Too weak! Here is a projector light that projects light to 2 meters max. useless.....”
Helpful Report
Posted 10 years ago
Hi Fabrice Thank you for your feedback about your gobo order. I understand you used a Promo Par 16 Gobo Projector Display Light. The gobo we made is fine, and you should be able to improve the projected result with a more suitable lamp in the Promo Par. Please contact us for advice and we will be happy to help.
Posted 10 years ago
Simon
Verified Buyer
“I would recommend Gobo plus their service was good with no hassles. they did exactly what they said they would. delivery was on time. thanks will use you again simon”
Helpful Report
Posted 10 years ago
John
Verified Buyer
“Easy, Fast and Efficient, spot on service, well recommended.”
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Posted 10 years ago
Jennifer
Verified Buyer
“Very good!”
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Posted 10 years ago
Tim
Verified Buyer
“Great service & prompt delivery albeit at a cost. I would suggest coating one side of your gobos in black so that there are no reflection issues as I can see these projecting onto the wall etc.”
Helpful Report
Posted 10 years ago
GoboPlus is rated 4.8 based on 1,046 reviews
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