“Im very unhappy,feeling cheat by this company,didnt expect that exist something likes this in Europe, they got money for order and never have sent it to the person who payed for this ,on internet people like me are plenty and they still exist to fraud more money from uk residents, is incredible and nowbody pursue Gogroopie in UK”
Hi Wirginia,
We are sorry to hear that your dissatisfaction.
It appears that you have not redeemed your vouchers.
A member of our customer care team will contact you shortly to advise.
Please check your inbox for our correspondence.
Kind regards
Gogroopie
“I ordered 2 hands free blue tooth car kits from Go Groopie at the beginning of April and despite your customer service trying and direct mails from me, I have still not received the items or any response from e mails sent.”
“Worst Company I have ever dealt with. My order was placed in February 2015, despite numerous assurances that my goods were on their way I am still waiting. Reporting them to Trading Standards and will pursue them for a full refund. Learn from my mistake and stay well clear of them.”
Hi,
We are very sorry that you have not received your refund.
A member of our customer care team is looking into your inquiry and will contact you shortly.
Please check your inbox for our correspondence.
Kind regards
Gogroopie
Hi Christine,
If you have any issues in future please do not hesitate to contact us and we can assist with resolving any issues.
Kind regards
Gogroopie
“Paid for a mascara on ;February 17 2015 still waiting for it unless I keep badgering them they are happy to take my money but but sends good they are just thieves don't buy from them ever”
Hi Barbara,
We are very sorry that you have not received the item.
A member of our customer care team has been notified and will contact you shortly.
Please check your inbox for our correspondence.
Kind regards
Gogroopie
“I ordered a product for a Christmas present through a company called pink style - Agent Provocateur perfume. Never received item, complained - re-sent address(their excuse for not sending) - still never received..... To cut a long, boring AND VERY FRUSTRATING story short,; it is now May and I still haven't received my refund - just look at all the other reviews above to see that I am not the only one. My advice - steer clear!!”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“I ordered an item over a month ago which was being distributed by Etail Ltd to date I have not received this item. It cost £19.99 and delivery was £6.99 = total of £26.98. When I contacted Gogroopie they said I would have to contact the seller, or they would - I instigated both. Etail Ltd said I had to deal with Gogroopie and Gogroopie said Etail were at fault - thoroughly disallusioned to say the least. I googled Gogroopie to find reviews saying avoid them at all costs one review being Money Saving Expert, who I usually value. I NOW WANT A FULL REFUND PLEASE OF £26.98!! or I think Watchdog at the BBC may be getting a request to investigate this company!!”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“I ordered something from Go Groupie, unfortunately I wasn't sure how to use the site with these vouchers. The product was £9.99 and they sent vouchers for £20 something £. I finally got a reply , but couldn't find the voucher, emailed them again for the voucher number, still waiting to hear.
Would somebody please , please tell me how to use this site, and how I get my voucher number.”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“You have still not refunded my money back into my bank account this is ridiculous, as I have informed you on previous occasions I do not want a credit as I will never be using ur services again. You took money out my bank account in December this is now May!!! If I do not receive a response from you within 48 hours I am contacting the Sunday Mail judge consumer rights”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“I placed an order for a course got my voucher and it didn't work when I tried to use it ....No reply to emails no help at all ..just feels like they got their money and don't care ...Well I will be asking for my money back now very disappointed”
Hi,
Thank you for your feedback. Please be advised someone will be in touch with you shortly to assist you further regarding your order.
Kind regards
Go Groopie
“Great site. Easy to use. Quick response time and the best thing... Some great quality bargains.
I've been using GoGroopie vouchers for over a year now and bought many things. Customer service has always been there to help and the knife set I bought is such good quality!
Thanks Gogroopie”
“Been a Gogroopie member for about a year and half and have made some great saving. Never had a problem with my orders. They've got a new design too looks fab!”
