“Ordered two Owl bags for my nieces Christmas presents beginning of October now less then 2weeks before Christmas still no parcels. Tried Numerace times to contact both gogroopie and the company without a response. I have paid for two vouchers and two lots of delivery. Not happy!!”
“Don't bother with gogroopie I've been chasing a refund for over a month. I emailed within the 7 days. No one answers emails. I've rung today for the third time being the same thing every time. Been told today it's pending how can it be pending for over a month. Been told it will be referred to a manager and it will be in my account in two days. Guess what I was told that last week. If you've paid through PayPal the phone number is on there. The one from 118 is no good”
“This site is a joke i qould never order anything from it . I orderd 2 tablots for kids xmas they sent me vouchers to open n they kept saying voucher not valid now they r out ov date n they wont send me new vouchers or refund they will credit my account within 7-14 days this has been going on for 3 months they take 2-3 wks to answer a email so now the kids are not getting there tablot for xmas total joke these are x”
“AVOID THIS COMPANY!! Purchased a voucher for a tablet which I never recieved. No contact number, emailed and no response. Company selling the tablet never delivered item and couldn't contact. Recieved refund through PayPal”
“Ordered a number of items for Christmas. Two the codes were ok have received one. The rest the codes don't work, have emailed no reply. Phone constantly engaged. Will never use them again”
“Bought a tablet bundle not heard anything from the merchant nor gogroppie sick of emailing no response feel like i have been robbed this was my childs xmas present emailed the merchant also no response i cant afford to loose money n the contact number is permantly engaged. RIP OFF SiTe”
“I purchased 2 vouchers for different companies on 22/11/13. After reading reviews I got a little worried I had just wasted my money so I contacted retailer about expected delivery( on the voucher it does say 21 days) . They replied swiftly and politely. I received both my items today (6/12/13) and I am 100% satisfied with my purchases. Thank you go groopie”
“Bought a Book Book for my iPad through go groupie, the product did arrive but case is too small for the iPad it has a zip around the case which you cannot use and when I tried to pull the zip with out the iPad being inside the fastener came off.
I have emailed go groupie to ask how I can return the item but they just don't respond. I'm just glad that it wasn't a large costly item.
Think twice before ordering off this website customer service is very poor.
Vicky Skidmore West Midlands”
“Ordered a watch via this website in August, despite e mailing the supplier - Lilly Nichole on at least five occasions and also e mailing GoGroopie twice I have still not had a response. I am disgusted with the service having paid for an item I wanted to give as a Christmas Present. I wouldnt recommend using this business - I also cannot locate a telephone number for them so if anyone has one where I can speak with someone about it that would be great.”
“Shocking company, taken my money via paypal 9 weeks ago and ignoring constant contact when trying to get my 2 items. Say I paid for one which still not sent, yet have receipts and paypal for proof of 2 payments. Nightmare company - STAY AWAY from them.”
“Go Groopie got back to me finally after a good week of waiting! They apologised however because of the manic time of year and contacted the merchant to resolve my issue which has now been sorted out”
“Do not use go groopie,I ordered a games console 5weeks ago and still have not received it despite making endless calls.i was informed twice that the order had been dispatched and was given tracking numbers for orders that were delivered to the other end of the uk.it would appear that this is some type if scam,do not order anything”
“Order a child's ypad and after waiting 3 weeks dispute numerous email eventually got email saying didn't order a colour (which I did) once replied should receive this item. I am still waiting. Won't be using this company again”
