“DISGRACEFUL CONTACT YA BANK N TRY N CLAIM THROUGH CHARGEBACK I AM CURRENTLY IN THIS PROCESS OTHER THAN THAT THERE IS THE FINANICIAL OBDUDSEM OR SMALL CLAIMS COURT THEY WILL PAY THE COSTS EVENTUALLY I AM NOT STOPPING TILL I GET MY MONEY BACK !!”
“Absolute disgrace this company I ordered several items all for christmas gifts none arrived all charged for
I have sent numerous e mails requesting refunds do not answer to emails very very disappointed with the whole thing this has been going on since November I need a total refund for everything I have paid for wher do I go next”
“Cancelled an order on 24th December. Despite 4 emails and several phonecalls (with an automated message about moving offices so not available on the telephone)”
“I purchased a 9" android tablet on 28/11/13 and so far have not received it having paid. Also sent 5 emails to no avail infact the support site does not work and returns my emails. To my mind this is no way to run a business. Chris Simon”
“No product. No response to any emails. I contacted the product provider who asked go groopie to refund my money. 4months later still nothing. I did however leave a message on go groopie Facebook whos reply was be patient as they are very busy this time of year. 4 months later. Still nothing. And they blocked me from contacting them on Facebook. AVOID AND KEEP YOUR MONEY”
“Brought a voucher code item never arrived, emailed company and had no response. Trying to claim through paypal but still had no response even though claim has been escalated. Will never buy from them again”
“Ordered bracelet over a month ago money taken same day. No voucher no email nothing emailed about 10 times no response no phone number to ring wouldn't surprise be if the close business after Xmas,,, after robbing people of money. I paid on PayPal but don't know if I can get money back ... Do not use this company robbers”
“Have purchased a few things - all have been rubbish!
I am waiting for a refund on a christmas tree £ 30.00 & have emailed them 11 times with no response & phoned 3 times - but still waiting for my money back & as soon as I receive it ( IF I RECEIVE IT ) I will unsubscribe - I will never buy anything from this Company again”
“BEWARE!!! I ordered a restaurant voucher several weeks ago. The money was taken immediately, but the voucher has not been sent. I have emailed many times: no response. Have no idea what I can do to get the voucher or my money back”
“After placing an order with this website on Tuesday, I became worried after reading reviews on here. I activated my voucher yesterday and placed the order for the power bank charger. About 5 mins ago item delivered as ordered. Wow!!!! I was expecting, at best, the item to come in 21 days time. Fast delivery item as expected = one very happy customer. I would defiantly use them again if the right offer comes along :-)”
“I have used this company a few times now and saved a fortune. A bit of advice to future customers, when processing your vouchers you need the voucher code and the security code to validate the purchase or you will keep getting an error.
The only issue I have with this company GoGroopie is that there is no customer service telephone number, its all done via email which takes days and when your on a limited delivery can be a problem.”
“This must be the worst company in UK to deal with. Redeemed a voucher on 11 November, have had NO contact from seller at all. All gogroopie are interested in is taking your money. They do not answer e-mails or give any support whatsoever. DO NOT have any dealings with this company whatsoever. They should not be allowed to trade.”
“Terrible to deal with I have had on going probs for 6 weeks now never answer e mails and believe me I have e mailed them many times they have taken my money but don't care I have mentioned the item is a Christmas gift I have asked for refund no contact whatsoever I am really disappointed with the whole thing and very upset”
“Terrible company would NEVER use them again still waiting for a jacket ordered in October can't get hold of them or the merchant also ordered some leggings which are such poor quality too short and thin material. The merchant was a company called fizzy peach - don't ever use them either!”
“My wife bought some bangle watches from go goupie and when they arrived the quality was apaulling. Cheap materials and poorly made. A load of rubbish. She complained to the company that sent them and was not satisfied with their attitude and response. Wrote to go groupie to complain and they haven't even bothered to contact us. Do not buy anything from this company.”
“Ordered a 7inch tablet and it was pretty straight forward, however I did not receive any confirmation of order. After a few days I contacted customer service who confirmed order had been put through sent me an e mail to confirm this and I received the item within 5 days. Can't fault them as I received a prompt response to my query and delivery soon followed. We'll done to customer service for their friendly, efficient service keep it up as I will definitely use go groupie again.”
