“Ordered Calvin Klien boxers, 2 sets 2 months ago.
Not arrived, no response from go groupie, or vitius products.
Money taken, no goods.
Will put in hands of my credit card company.”
“Bought Santa bags and have been sent an invalid voucher!! The money has left my account. I have emailed but when reading other reviews now I don't expect I will get a reply! What a joke company this is appalling!! I will never use this site again!!”
“bought coupon for memory foam pet cushion, when I went to order cushion actual company description was for pet mat/cushion meaning it was thinner than i had been led to believe. Decided to go ahead with purchase when I found that postage was double of what was quoted on coupon. At that point stopped order and requested refund from gogroopie .One week later still no response. Will now put it in hands of paypal and credit card company.”
I am having the same problem , I have sent 5 emails requesting a refund , heard nothing, the 7 days is nearly up!? Will Paypal deal with it? if so , I will contact them and tell them to lodge a case against them, is this what you have done? many thanks
“What a joke this company is, managed to get through on phone after emailing them 5 times and not getting a response after making a purchase and receiving an invalid voucher. The person I spoke to didn't have a clue, oh I don't have any records of your email and the purchase please can you email a copy of the voucher we sent you. I mean come on they have taken the money out of my account and they have no records of me, I emailed a cope and told the half wit I spoke to I will be calling her back to sort the problem. I called her back her response was oh that's an invalid voucher code, um you were the one who gave it to me she then went on to say she has asked the supplier to send me a new one within 7 days. I will not hold my breath and have written this off and am shocked this company is still trading judging by the previous reviews. NEVER AGAIN”
“i ordered spy pens ..the money has been taken out my bank account but received nothing ave emailes them twice ..and no reply ...wont get sucked into this again ..al ring them and see if i get though”
“TRIED to use twice now, first time....took ages as initially didn't work AT ALL this time still waiting after 4 weeks of trying to get codes to work, ordered two of an item so well miffed...I WON'T BE USING AGAIN plus the postage is each item and really high making it a no bargain most of the time, can often get cheaper on amazon ebay or where ever, even the site I was guided to had no contact details and when trying to remail on their form constantly gets chucked out. ughhhh Can't help but agree its a scam....”
“I had been so put off after reading all the reviews on line but actually I can't fault them. I ordered the zero noodles discount. The transaction went through smoothly and the code arrived when promised. I ordered the noodles and they've arrived quicker than was said.”
“I see that my feedback has been echoed by several other people already. When the site works, it works a charm and has some excellent products and deals.
However, just try reaching customer service if a product link you have ordered does not work. Worse yet, they provide a "feedback" area for their products which works for all other products I've ordered, but does not work for this item in particular.
With no phone number and no response to emails (either by them or the vendor who was supposed to provide the product) this is a definite MISS as far as discount sites go.”
“I ordered an iPad case with keyboard nearly 2 months ago and still haven't received it. I rang the company who said it was being dispatched, it wasn't, and have twice emailed go groupie and have not received a reply. Will use my credit card company to get reimbursement .”
Ordered Calvin Klein boxers from a company called Vitrus products, despite emailing them, 2 months have now passed and they have not arrived, still showing as pending. have emailed both gogroopie and Vitrus, no response..... Will NOT be using gogroopie again.....
“Two purchases over the last six months and bad service with both. Very disappointed I have to say as I gave them the benefit of the doubt after the first purchase didn't arrive and had to get a refund credit which took ages and only got that through persistence.
Currently been waiting 6 weeks for my current purchase to arrive but this time no response whatsoever from customer service.
Avoid at all costs!”
I used them for the first time.... Still waiting for item. I couldn't find a phone number! But will try the one on this page! I have sent several emails.... No response ????
Posted 12 years ago
I used them for the first time.... Still waiting for item. I couldn't find a phone number! But will try the one on this page! I have sent several emails.... No response ????
“First and last time for me. I ordered a kitchen play set for my lil girl 5 weeks ago and didn't receved yet. Sent different email and never get an answer, called several time and seems to be all registered because every time different people”
“Received CK shirts nearly 4 months late. Clearly fake and go groupie in my opinion didn't do enough to protect us. 4 months? And they turn up fake!!
Joke”
“Ordered and paid for 4 vouchers so far with gogroopie. 3 of them went fine although I did have an issue with the last one for a business selling boxer shorts. spoke to the support team (a girl called Tracey) who was very helpful and refunded me straight away. overall a good experience with gogroopie and I will buy from them again”
“Purchased a product from Go Groopie on 23rd September 2013 which on 1st November i still havent received, i have emailed them twice and contacted them via telephone still no response. I either want the product which i have purchased or my money back, cant seem to get either. Very very very dissapointed with this company, would never use them again or reccomend them - RUBBISH.”
“i bought a laptop for my daughter for christmas a couple of weeks ago and i am very happy with what has been received. it was a great price and arrived in good time. looks very professional and brand new, perfect to give as a gift.”
“Bought some anti virus from Gogroopie but when I tried to buy it from the software company using the link provided by Gogroopie I kept getting a message saying the voucher code was invalid - the went on for days. I email GoGroopie - no reply. No replies for days and meantime I still couldnt use the voucher. I contacted GoGroopie via Paypal sent several messages, Still no reply. I eventually contacted the software supplier directly and they were very helpful and I got my software - after over a week and after I had sorted it out I finally got a reply to my email from Gogroopie. By then I was well and truly fed up an angry as the software was protection for my new computer. So as so many people have already stated. AVOID GOGROOPIE LIKE THE PLAGUE!”
“I ordered a 7 inch bundle tablet for xmas . costing £49 go groupie have taken the payment 6 times and left me with hardly any money in my account .. I am a pensioner and cant afford so much to be taken out of my account in one go . I have mailed them but!! no response . I made a big mistake as I thought they were linked to groupon .. I have dealt with Groupon for years and never had a problem .”
“i bought a winter onesie for my daughter and she couldn't be happier. i was worried that it wouldn't be delivered after seeing a couple of bad reviews on here but it arrived within 2 weeks and is good quality for a great price so no complaints at all and i'm actually very pleased”
