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Go Assist Ltd Reviews

3.7 Rating 1,317 Reviews
78 %
of reviewers recommend Go Assist Ltd
3.7
Based on 1,317 reviews
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Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Excellent service, and very helpful staff would recommend to my friends.
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Posted 9 years ago
Very clear and very helpful and very polite....
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Posted 9 years ago
After calling around (expensively quoted) various local, gas cooker, repair companies, i stumbled upon, 'GO ASSIST'. The person i spoke to, was very polite & helpful. They gave me, 2 optional quotes. I opted for a dual pack, cheaper, 2nd quote, and found it beneficial, to actually take their advice, & insure my appliance, with a monthly, low cost, insurance quote, which comes as standard, if you are to take the cheaper 2nd option. Thank you, 'GO ASSIST'.
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Posted 9 years ago
Brilliant very helpfull
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Posted 9 years ago
Very nice non pushy man, very polite. I hope the service I receive is as good
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Posted 9 years ago
Call was efficient but not had the repair yet
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Posted 9 years ago
Person on the call was more interested in selling me insurance than fixing my problem. Was on the phone for 20 minutes without an appointment or next steps. Have decided to cancel the service having shopped around and found someone local who can visit today, charge a tenth of the price and all arranged in a 3 minute phone call.
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Posted 9 years ago
Tom was my customer advisor. He was articulate, polite and warm. Explained everything fully, wasn't too pushy when I was uninterested in further products and made sure I was clear about the finances involved.
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Posted 9 years ago
Sophie was excellent , she really explained well , answered my question , lovely lady ????
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Posted 9 years ago
Very helpful thought I had my fridge freezer covered as well as washing machine but unfortunately it wasn't, but the person at customer services was very helpful and now have both covered and my f/f being repaired .
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Posted 9 years ago
Lauren offered detailed but easily accessible information and advice
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Posted 9 years ago
Good polite service
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Posted 9 years ago
10 weeks and repair not completed. In addition the annual maintenance plan they sign you too has now charged 3 months and that's before the repaid gas even been completed. Avoid!!!
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Posted 9 years ago
Hello Mr McConnochi, we're sorry to hear you have not had a good experience so far. An engineer has been out to your appliance numerous times but as you are aware there are complications with the repair. The new parts have been delivered and we are working as fast as we can to resolve this. In regards to the charges this is from a different company and you will need to contact them direct.
Posted 9 years ago
Fast, polite, efficient.
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Posted 9 years ago
Amazing costumer service and great advise!!
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Posted 9 years ago
Easy to deal with, very helpful.
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Posted 9 years ago
Very good service very polite and sent confirmation text within minutes would use again very satisfied customer
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Posted 9 years ago
Good
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Posted 9 years ago
Very happy with agent & very helpful with my enquiry.polite & friendly..
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Posted 9 years ago
If my washer gets fixed, then it will be a very good service.
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Posted 9 years ago
Go Assist Ltd is rated 3.7 based on 1,317 reviews