Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.20

4.2 Rating 2,512 Reviews

80 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.2

Based on 2,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“Very satisfied with the service we received from Glow Green All the actions taken to replace our boiler were fantastic The team work from dispatching the boiler and the installation as per their promise was done thoroughly on the time basis Appreciate the service we received and I highly recommend Glow Green Greatly appreciated”

Helpful Report

“DO NOT TRUST THIS COMPANY. Solar didn't work & not completed frequently tripped electrics. Company ignored all attempted communication regarding this (cost £15k to do). Eventual discussions a year later, uncountable number of hours of calls/emails, significant stress/illness caused due to this & their failure to even communicate to resolve the issue. Eventually admitted fault & offered 2%compensation for a year of stress, hassle, £3000+ financial loss (plus solar installation themselves). No customer service. This company doesn't care. Mistakes/technical issues can occur understandably but refusal to acknowledge/respond/resolve is completely unacceptable & unprofessional. We dont want anyone to suffer the incompetence of this company like we have. Ps - the questions I have to answer to posy this review are a joke really How did we contact company - email, phone, letter Time taken to receive reply - over a year (unfortunately longest option is is more than 1 week)”

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“Very good and reliable no regrets at all.”

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“Totally professional from inquiry to installation, being monitored at every step, a service that gives the purchaser complete peace of mind knowing that all high standards have been adhered too”

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“The team at Glow Green were helpful and knowledgeable, guiding me through the complexity. Great service and competitive pricing. I have no hesitation in recommending them. Denise”

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“Great service by phone and email. The engineer was very efficient and friendly he did a good job.”

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“Excellent work by electrician delivery of materials by roadside very tidy”

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“Workmen arrived on time and were extremely professional.”

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“The installation was fraught with confusion resulting in extra cost and the engineer knew only how to mount the Aircon unit and had no idea how it worked and didn’t even know which app applied to the unit”

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“Very satisfied with overall service for replacement of non-condensing gas boiler with a condensing one. Price was good with no extras being charged. Was kept informed by glow green. Fitting by David exemplary.”

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“Great service engineer was on time and very efficient, tidy worker”

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“Good service”

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“Some difficulty in arranging an installation date, but installers came and were efficient/knowledgeable about their works, completed with no problems and kept me advised as their worked.”

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“From start to finish have no complaints and would highly recommend this company. Very happy with the person that installed my boiler, very professional, polite, and knowledgeable.”

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“A prompt visit and a well mannered man.”

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“First-class service with good communication. Would recommend.”

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“great service end to end (sales through to installation) - really appreciated how easy it was to get a quote, upload photos for pre-inspection and get in touch with the team via phone, web or email.”

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“This is the second time that I have had a boiler installation from Glow Green (both rental properties) and for good reason too: low cost, great communication, reliable and professional installation. I am planning to purchase another property and I will definitely use Glow Green there too.”

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“Engineer I can't fault. Your customer services don't seem to read the emails fully. We had to rearrange the service because of other commitments but it took a while to get them to fully understand my email and get them to understand. Had email still following up on original booking when I had told them we wouldn't be there. Other than that 5*.”

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“very good service”

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Glow Green Ltd is rated 4.2 based on 2,512 reviews