Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.20

4.2 Rating 2,511 Reviews

80 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.2

Based on 2,511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

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“Fast, efficient service. Would recommend.”

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“Every thing was arranged quickly the unit wad del on scheduled day and engineer turned up on designated day bright and early, excellent package”

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“All good job overall,they stuck to the original price which was quoted over the phone and with pictures I provided ,the fitters were excellent . Good job”

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“Brilliant customer service from start to finish. I would hve no quarms about recommending your Glow Green to friends or colleagues.”

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“A first class service at a price that I could not match the installation was quality and professional. Despite initial teething problems, through no fault of the engineer, whitch was addressed the following day again in a professional curious approach. This was all addressed before being asked for payment. Save your self time and effort,just go Glow Green.”

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“Poor service. Received incorrect 'after product service'. No one responded to my email. Upon calling Glow Green to query. It seemed responsibility was passed around. On two separate occasions no one called me back despite being promised. They even closed the ticket without resolving it or communicating to me.”

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“Excellent service”

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“An efficient and friendly service.”

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“Excellent service.”

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“Really excellent installation work, all completed with minimum of fuss given the fact that the house is 17th century. Bit difficult to get through to Glow Green once the contract was signed, but when I did they were on the ball and all that was promised was delivered.”

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“Excellent service.”

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“Plenty of emails and notifications”

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“Excellent service and very professional job”

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“Hassle free 1st class installation”

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“Excellent customer service. Professional and friendly engineer. Would definitely recommend this company.”

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“Everything went smooth good communications a very helpful staff”

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“This is a follow up to my original 5-star review. Unfortunately, I have had to downgrade that to 4 stars after experiencing some problems. During the installation, the team led by Robert, experienced electrical issues in getting the boiler, heating and water heating to work together and this extended the job from one and a half days to three. Robert and his team were outstanding and persevered until the discovered that the control box was faulty and had to procure and install a new one. This solved the issue and the system is now working perfectly. I also had problems getting a promised refund for parts that were not used and for work clearing asbestos from the old boiler and flue. This took some time to solve and my refund was less than I expected. Lastly, the finance company's website (Creation) is very poor and difficult to negotiate and understand. Making my first two payments was tricky but I am now more aware of how to do it.”