Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,919 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

Anonymous

Anonymous // 01/01/2019

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English

“My first experience with globelink. eu. Buying the Insurance was easy even for a non Teck person”

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Posted 16 hours ago

“VERY EASY TO GET A QUOTE AND THEN TO GET INSURANCE COVER. IT IS ESPECIALLY USEFUL AS THEY OFFER INSURANCE FOR THOSE AGED 80+. VERY FEW COMPANIES OFFER THIS”

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Posted 21 hours ago

“I searched a lot of deals and companies. Globelink gave the best price (for aged ones like me) and excellent customer service.”

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Posted 1 day ago

“Makes obtaining insurance easy and very good pricing”

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Posted 1 day ago

“I found this company extremely pleasant, knowledgeable and helpful in arranging travel insurance cover for me and will most certainly will be using them again.”

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Posted 1 day ago

“covers over 70, ok premium and coverage.”

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Posted 1 week ago

“We have taken out Globelink International Travel Insurance for a number of years now. It's very easy to organise online.”

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Posted 1 week ago

“You can only truly review an insurance company if you make a claim , which hopefully I won’t . The purchasing however was so much easier than other websites . It allows you to exclude conditions you do not want cover for , many other companies refuse to cover you if you have those Conditions or charge you over inflated prices .”

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Posted 2 weeks ago

“- Buy that travel insurance for my Luxembourg resident girlfriend. - She breaks her leg skiing in France, requiring immediate hospitalisation. - We claim cover for hotel and return flight costs lost in the name of trip curtailment. - They say that trip curtailment is only if you return home. - Insuree could not return home immediately BECAUSE SHE WAS IN THE HOSPITAL. She subsequently did as soon as she was discharged. - They refuse to recognise curtailment because she did not return home immediately. These bad people refuse to honour their obligation. Such an approach de facto excludes coverage if you have an incident requiring hospitalisation. It shows you the level of bad faith, and dishonesty vis-a-vis the essence and spirit of the contract. Was the first time buying cover. Will never touch this entity ever again.”

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Posted 2 weeks ago

Dear ER, Thank you for taking the time to share your experience. We're genuinely sorry to hear about your girlfriend’s injury and the challenges you both faced, especially while travelling abroad. Situations like this are incredibly stressful, and we completely understand how disappointing it must feel to have a claim declined during such a difficult time. We’d like to clarify that, in line with the terms of the policy and standard insurance practice, “Curtailment / Curtail / Curtailed means either: abandoning or cutting short the trip by direct early return to your home area.” Unfortunately, curtailment does not apply if the insured person remains abroad, even in the case of a hospitalisation. That said, we were pleased to confirm coverage for your unused ski pack and the hospital confinement benefit, both of which fall within the policy terms. However, as the trip was not cut short by a direct early return home, curtailment cover was not applicable in this instance. We regret that Globelink does not have claims handling authority, as this lies with the insurer's claims service via HWA. All claim assessments and decisions are made directly by the insurer, in strict accordance with the policy wording. Your case was referred to them and reviewed carefully before the outcome was confirmed, but we suggest you query this decision with HWA and ask for insurers to review your case and make a final decision. You then, if they refuse to change, have the right to follow the complaints procedure in your policy and have your case reviewed by an independent Ombudsman ( please see the complaints procedure in your policy). Due to privacy regulations, we can’t share full claim details in a public forum, but if you would like us to review anything further, please feel free to contact us at globelink@globelink.eu, quoting your policy number. We genuinely value all feedback, even when it’s difficult, as it helps us improve. We're truly sorry that this was your first experience with us, and we do hope to offer you better support in the future. Warm regards, Team Globelink

Posted 1 week ago

“So much cheaper and easier than my previous option. Will be coming back for my husband’s quote later in the year”

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Posted 2 weeks ago

“Quick and competitive”

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Posted 4 weeks ago

Thanks for keeping it short and sweet! We’re really glad we could offer something that ticked both boxes for you. Here's to travel plans that come together just as easily—wishing you safe and memorable adventures ahead!

Posted 3 weeks ago

“Getting the coverage was easy and straight forward. I'm glad they offer it to seniors.”

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Posted 4 weeks ago

Thank you for sharing your experience—it’s wonderful to hear the process felt easy and straightforward for you. We're especially glad to be able to offer cover that works for seniors, because travel should stay exciting and accessible at every age. Wishing you many more adventures filled with ease and joy!

Posted 3 weeks ago

“Great price but we really can't rate the service as we have never had to use them. The price increases every year due to our age but not a lot.”

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Posted 4 weeks ago

Thank you for your honest and thoughtful feedback. It’s great to hear you’re happy with the pricing so far—and we completely understand that the real test of any policy is when you need to use it. We hope you never have to, but we’re here if you do. Age-related increases are something we try to keep as manageable as possible, and we’re glad it’s felt reasonable. Wishing you continued good health and many more carefree travels ahead!

Posted 3 weeks ago

“Website was one of the best and easiest to navigate and the price was competitive.”

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Posted 4 weeks ago

Thank you for your lovely feedback! It’s so good to hear that the website made things easy for you—no one wants to wrestle with forms when they’re planning a trip. And knowing the price felt right is the cherry on top. Wishing you smooth travels and exciting adventures ahead!

Posted 3 weeks ago

“servce was good to use”

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Posted 1 month ago

Thank you for the feedback! We're glad the service worked well for you and hope it made things easier as you planned your travels. If there’s ever anything we can do to make that experience even better, we’re all ears. Wishing you smooth and memorable adventures ahead!

Posted 3 weeks ago

“When I phoned to inquire about some of the health questions, I was given the answers in a most courteous manner. The lady answering the phone was very efficient, knowlegeable and pleasant.”

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Posted 1 month ago

Hi Francis, Thank you for sharing your experience—it’s lovely to hear that your call was handled with such care and professionalism. We know how important it is to feel comfortable and clearly informed, especially when it comes to health-related questions. We’re really glad you felt supported and well looked after. Wishing you peace of mind and safe travels wherever you go next!

Posted 3 weeks ago

“The process of obtaining an insurance from the following company's website was quite smooth and fairly easy as well. I managed to fill in all of the details on my phone (it's that simple!!) I am also fully covered on a cruise or in general any trip abroad”

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Posted 1 month ago

Thank you for taking the time to share your experience! It’s great to hear you were able to sort everything right from your phone—always a plus when you're on the move. Knowing you’re fully covered whether at sea or overseas adds that extra bit of peace of mind. Here’s hoping your upcoming adventures are smooth, safe, and full of great memories!

Posted 3 weeks ago

“Hopefully it will be ok...”

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Posted 1 month ago

Thanks for sharing—fingers crossed everything goes smoothly for you! It’s completely natural to hope you never need to use your cover, but it’s good to know it’s there just in case. Wishing you a worry-free trip and only good things along the way!

Posted 3 weeks ago

“I had a medical emergency in Thailand and globelink came to my rescue covering my medical expenses and insuring I got the treatment I needed quickly not only that they were very helpful and easy to deal with”

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Posted 1 month ago

Dear Mark, Thank you so much for sharing your story. We’re truly sorry to hear that your trip took such an unexpected turn, but incredibly relieved that you received the care you needed in time. It means a great deal to know that we were able to support you during such a critical moment—from coordinating with the hospital to arranging new flights. Your kind words remind us why we do what we do. Wishing you continued recovery and many safer, healthier journeys ahead. Warm regards, The Globelink Team

Posted 3 weeks ago

“All very straightforward and easy to understand”

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Posted 1 month ago

Thanks for the lovely feedback! We're really glad everything felt clear and easy to work through—travel planning has enough going on, so it’s great to know we could keep this part simple. Wishing you smooth travels and great memories ahead!

Posted 1 month ago

Globelink International Travel Insurance is rated 4.6 based on 1,919 reviews