Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,932 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

Write Your review

Tell us how Globelink International Travel Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good, easy to use and well priced.”

Helpful Report

Posted 9 years ago

Dear Ms. Cowie, Thank you for the feedback. Have a great trip!

Posted 9 years ago

“As a previous customer on the 23rd of Feb: via email I requested a discount code for further Insurance, heard nothing so rang your office and was told to apply by email! already had! So on the 25th of Feb: took out the necessary Insurance cover applying via an existing customer and received a discount, which your staff had not identified I could do, having still not had a reply to original email and never will!!”

Helpful Report

Posted 9 years ago

Dear Mr. Green, All emails are dealt with daily and we can be contacted via the website on the “Contact Us” link so I cannot explain the delay handling your request. I hope you have an enjoyable trip and travel safe.

Posted 9 years ago

“We have bought our travel insurance from Globelink for many years. On this occasion we needed to ask advice and found the member of staff we spoke to very helpful.”

Helpful Report

Posted 9 years ago

Dear Mrs. Sayers, Thank you for your loyalty. We are happy to know you found our customer service helpful and efficient. Travel safe!

Posted 9 years ago

“My wife and I have used Globelink in the past and never had any problems. Thank God we have never had to make a claim and hope we never will. We had always found them to be helpful polite and sympathetic to our needs with an easy ear and a calm cheerfulness. Yesterday however after several abortive attempts to input the relevant info we gave up and rang them direct. The young lady with whom my wife spoke was officious and too quick, barely giving my wife time to explain our needs. She talked over my wife several times and mistakes were made on their part. Eventually after several emails and expensive telephone calls. as we live in Spain to and fro we got everything we needed but we were uncomfortable with the way in which our calls were handled. This is the only time we experienced any kinds of problems I might add. My wife was a senior employee of a large international travel insurance company so she knows what to do etc. but was left somewhat underwhelmed.”

Helpful Report

Posted 9 years ago

Dear Mr. Smith, Thank you for your feedback, I am sorry you encountered problems obtaining the necessary documentation from the medical screening company and we will be passing your comments directly back to them. We hope you have a safe and enjoyable trip.

Posted 9 years ago

“Just regarding ease of on-line renewal...good. Other features not tested yet. I enjoy the Globelink newsletters. Please state the previous year's premium, and proposed increase, when notifying renewal.”

Helpful Report

Posted 9 years ago

Dear Mr. Rogers, Thank you for the feedback. Your opinion is very important for us, our premiums have not changed for the last 2 years but we will of course notify you on your next renewal if your renewal price increases. Travel safe!

Posted 9 years ago

“Dear Globelink Your personnel were always most helpful and polite. The service was rapid and helpful. However it was too expensive and could have been a third less or so.”

Helpful Report

Posted 9 years ago

Dear Miss Pond, We always do our best to provide excellent customer service. Thank you for your feedback. Have a great trip!

Posted 9 years ago

“The process of obtaining cover and medical vetting is fast, effective and the cover comprehensive but in truth the proof of the pudding is in the eating. One can only offer a real critique of an insurance company after you have had to ask them for assistance and to date I have not had to call on my Globelink insurance. However I hope that should I need them in the future they will fulfil their obligations under the insurance as effectively as they sell it in the first place but I always appreciate the peace of mind insurance offers.”

Helpful Report

Posted 9 years ago

Dear Mr. Belton, Thank you for these kind words. We value your opinion and wish you many safe and pleasant trips!

Posted 9 years ago

“I am very pleased with the offer I got from GLOBELINK INTERNATIONAL- especially the provisions made for seniors. Most other travel insurance companies seem to think that past age 70 one should stay at home. Well done!”

Helpful Report

Posted 9 years ago

Dear Mr. Weinum, We at Globelink Travel Insurance believe that travelling safe should be available for all age groups. Thank you for choosing our service.

Posted 9 years ago

“Can only comment on the quotation process as I have not needed to make a claim. Quotation was provided quickly along with policy schedule. Quotation was competitive. Limitations to cover were highlighted and explained. On taking out cover all documents were emailed to me promptly and there were no nasty surprises. Let's hope claims would be as good should I have to make one.”

Helpful Report

Posted 9 years ago

Dear Mrs. Hall, We value your opinion and wish you many safe and pleasant trips!

Posted 9 years ago

“over 65years and insurers seem to think we are likely to make demands on them. When all reports state that people are living longer and are in fact heathier than ever before. But the young people are more likely to get drunk and have a accident and also likely to use some sort of social drug . Insurers should keep up with modern heath issues.”

Helpful Report

Posted 9 years ago

Dear Mr. Clayton, Thank you for sharing your opinion. We also believe that travelling safe should be easily available and affordable for any age group. We look forward to insuring your future trips!

Posted 9 years ago

“Very impressed. Very polite and helpful including emails received. Polite and friendly. Will definitely use again and recommend”

Helpful Report

Posted 9 years ago

Dear Mrs. Frith, Thank you for the feedback. We are pleased to know you were happy with our service and hope you have a very good trip.

Posted 9 years ago

“Easy to order and easy to chose what the insurance should cover.”

Helpful Report

Posted 9 years ago

Thank you Mr. Lindström. We are pleased you found our website simple and easy to use. Have a great trip!

Posted 9 years ago

“solo una cosa non va bene, che usate solo linguaggio inglese .vorrei anche chiedervi :in thailandia,precisamente a phuket il vostro referente o ospedale convenzionato quale è? domanda molto importante”

Helpful Report

Posted 9 years ago

Dear Mr. Bettin, We are a UK based company and as such our website and policy is in English only, in the event of a medical emergency you must contact the Mayday 24 Hour medical assistance team for their advice and guidance.

Posted 9 years ago

“You never know how good an insurance company is until you make a claim and we haven't made one yet. We have however, used the company for a number of years and the cover and price is extremely competitive.”

Helpful Report

Posted 9 years ago

Dear Mr. Robertson, Thank you for your loyalty and honesty. We sincerely wish you many more safe trips.

Posted 9 years ago

“Reasonably easy to use website.”

Helpful Report

Posted 9 years ago

Thank you Mrs. Groves. And we hope you have a nice trip!

Posted 9 years ago

“It was unfortunate that when we made our first enquiry about travel insurance for our trip this year to Australia that we were turned down. On pursuing the matter further you eventually agreed to cover us. All staff polite and helpful Tom Young”

Helpful Report

Posted 9 years ago

Dear Mr. Young, We do our best to offer additional cover for clients with pre-existing medical conditions when required and are pleased this was resolved to be able to offer a policy with this cover included as requested. We do hope you have a safe and happy trip!

Posted 9 years ago

“Booked 3weeks travel insurance over the phone& found them most helpful & straightforeward to deal with. Alan.”

Helpful Report

Posted 9 years ago

Dear Mr. Nixon, Thank you for the feedback. We are pleased to know you were happy with our service and hope you have a good trip.

Posted 9 years ago

“Having had immense difficulty finding a company to insure my husband and myself for a 4 month stay out of Uk, I can only applaud Globelink, I used them last year and have just renewed for this year; we are now 65 & 66. I am unable,to,comment on any claims procedure except to say I potentially had a claim last year and the direction to the appropriate forms was straightforward; as it happens the expense was below the excess so I did not proceed.”

Helpful Report

Posted 9 years ago

Dear Mrs. Charlton, Thank you for your opinion. We wish you many more safe and enjoyable trips.

Posted 9 years ago

“I found the site easy enough to use, as I was renewing a policy i was just asked to confirm some details and then went ahead with my purchase. I also liked the fact i was able to pay with Pay Pal which i find secure and easy”

Helpful Report

Posted 9 years ago

Dear Mr. Naumann, Thank you for using our services and we are happy that you found the online system simple and efficient to use. We look forward to insuring your future trips as well.

Posted 9 years ago

“Easy to obtain quote and very affordable. Handy option for an Australian living in the UK.”

Helpful Report

Posted 9 years ago

Dear Mr. Sandstrom, Thank you for sharing your opinion, it means much to us and we have always been proud of the Australian, New Zealand and South African resident option on our policy. Travel safe!

Posted 9 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,932 reviews