Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,932 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to understand application form and easy to fill in for insurance 80+”

Helpful Report

Posted 7 months ago

We're delighted to hear that our enrollment process was smooth and convenient for you. Serving customers over 80 is important to us, and we're committed to making things as straightforward as possible. Thank you for choosing us, and we wish you many wonderful and safe travels ahead!

Posted 7 months ago

“Pleasant helpful staff on phone”

Helpful Report

Posted 8 months ago

Thank you for your kind words! We're so glad to hear that our team made your experience a pleasant one. Providing friendly and helpful service is always our goal. Wishing you safe and enjoyable travels ahead!

Posted 8 months ago

“Being of senior years and not very good at modern technology, I found it difficult to follow the website. I turned to chat but they did not understand my questions and I realised they were not an actual person. I went to Google to find out a phone number I could call from Spain where I live. I found several but they all came up as not recognised. I then tried an old UK number I had stored on my phone and this time I got through to a lovely lady who was so helpful and had good customer care skills and quickly helped me renew my policy on the phone. I wish I could remember her name. She deserves recognition.”

Helpful Report

Posted 8 months ago

Thank you for sharing your experience with us. We're sorry to hear that you had difficulty reaching us initially, but we're delighted that you connected with our helpful team member Tracey who made the renewal process easier for you. You may have found some of our old Link numbers that have come up in Google which have not been in use since 2020. We'll make sure to pass along your kind words to the team member who assisted you. Your satisfaction is very important to us, and we're committed to making our services accessible to everyone. Wishing you many safe and enjoyable travels ahead!

Posted 8 months ago

“Website has inconsistencies in what is included/ excluded. Customer support is very responsive and clear. Recommended”

Helpful Report

Posted 9 months ago

Thank you for your recommendation! We're delighted to hear that our customer support was responsive and clear. We strive to provide accurate and comprehensive information on our website so you can feel confident in your coverage. Your satisfaction means a lot to us. Wishing you many safe and wonderful travels ahead!

Posted 9 months ago

“I like Globelink travel insurance after reading that they pay direct to the doctors or hospital if you have an emergency, it makes things doubly distressing if you have a problem and have to pay out and then TRY to claim the money back. Hopefully we won't need to use it but feel happy that there won't be the same dramas as we have had in the past with different insurance companies.”

Helpful Report

Posted 9 months ago

Thank you for sharing your thoughts with us! It's wonderful to know that our approach to managing medical emergencies brings you comfort and reassurance. We believe that handling these situations directly helps alleviate stress during critical moments. Your peace of mind is our priority, and we're grateful for your trust. Wishing you many safe and carefree adventures ahead!

Posted 9 months ago

“No comment. Have not had to clay”

Helpful Report

Posted 9 months ago

Thank you for choosing us to support your travels. It's great to know that your journeys have been smooth so far. We're always here to provide peace of mind whenever you need it. Wishing you many safe and enjoyable adventures ahead!

Posted 9 months ago

“pleased someone actually listened to what I was asking for and not just doing a computer tick box or the computer says no”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience! We're so glad that our team could provide the attentive and personalized service you were looking for. Putting our customers first is at the heart of what we do, and it's wonderful to hear that we made a positive difference for you. We truly appreciate your support and look forward to assisting you again in the future!

Posted 9 months ago

“Easy to fill in and very informative.”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience with us! We're delighted to hear that the process was smooth and that you felt well-informed. Your feedback is invaluable and helps us continue to improve our services. We're grateful for your support and look forward to being a part of your future travels. Wishing you many safe and wonderful journeys ahead!

Posted 9 months ago

“easy to get a quote so lets wait and see if it's the same if we need to claim”

Helpful Report

Posted 9 months ago

We truly appreciate you sharing your experience with us! It's fantastic to hear that getting started was smooth for you. Our mission is to make every part of your journey with us as effortless as possible. While we hope you never need to make a claim, please know that we're committed to providing the same level of ease and support if you do. Thank you for placing your trust in us, and we wish you safe and wonderful travels ahead!

Posted 9 months ago

“This is a great product for the price however I have not had to use it so I cannot give it 5 stars. Staff I found this time very helpful but previously they told me to read the paperwork and decide for myself. Unfortunately, they would not give me any guidance on the product I was asking about. I have read the paperwork and am still not sure if I have bought the right product because of the variables I have with my illnesses even though I have asked the staff for some clarification.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to share your experience and for giving us a solid four-star rating! We’re glad to hear that you find our product great for the price. As FCDA regulators of an insurance product we cannot advise on the suitably of the product to meet your demands and needs. If you have questions regarding cover for your known pre-existing medical conditions we can guide you though the No Screen conditions list and of the Terms and Conditions cover for any known pre-existing medical conditions you have at the time of purchase, just pop us an email www.globelink.co.uk and we will do our best to help. Wishing you safe and enjoyable travels, and thank you once again for choosing us.

Posted 10 months ago

“The processing of our cover was very easy and quick.”

Helpful Report

Posted 11 months ago

Thank you for your four-star review! We're delighted to hear that you found the process of getting your cover easy and quick. We strive to make our services as efficient and user-friendly as possible. It's great to know we're on the right track. We appreciate your trust in us and look forward to providing you with excellent service in the future. Wishing you many safe and enjoyable travels ahead! Thank you for choosing us for your travel needs.

Posted 10 months ago

“I'm satisfied with service so far.”

Helpful Report

Posted 11 months ago

Thank you for your positive feedback! We're delighted to hear that you're satisfied with our service so far. Your comfort and peace of mind are very important to us, and we're committed to maintaining the high standards that have earned your satisfaction. We truly appreciate your trust in us for your travel insurance needs and look forward to continuing to serve you on all your future travels. Here’s to many more safe and fulfilling journeys!

Posted 10 months ago

“Having used Globelink before I thought I was familiar with it's quirks. However, this time one of the insured parties would be one year older when the insurance came into force. When the site asked for age it does not make clear if that is the age NOW or the age at which the cover takes place. Mildly irritating as, when the error was indicated, there was no way back to correct it. I had to clear the browser and start all over again. A simple "Age now" would remove all confusion. Otherwise it was straightforward and clear.”

Helpful Report

Posted 11 months ago

Thank you for your feedback, at step one for a quotation you are asked for your travellers ages with the information asking you to confirm the current ages of the potential insured at the time of purchase, and at the top of the wizard you can click to go back to step one if the current ages have not been used but we are pleased to see you did complete the policy purchase and wish you both a safe and enjoyable trip.

Posted 10 months ago

“I am a loyal Italian customer of Globelink, I have been purchasing coverage for my long stays in Thailand for at least seven years and I also recommend it to my friends and travel companions. I am basically fine, if I have to say a flaw that I find when I have to contact them from the holiday location is related to the telephone number which Globelink declares "Italian speaking" but this is not the case and this is the only sore point, so it could further improve the assistance service for us Italians who are not champions of the English language. Overall for the quality of service and cost ratio my rating is 4/5*”

Helpful Report

Posted 1 year ago

Thank you for being a loyal customer for the past seven years and for recommending us to your friends and travel companions. We're thrilled to hear that you find our service and pricing excellent. We appreciate your feedback regarding the Italian-speaking phone support and will work on improving this aspect of our service. Your satisfaction is very important to us, and we are grateful for your continued trust. Wishing you many more enjoyable and safe travels in Thailand and beyond!

Posted 1 year ago

“Very good value for money travel insurance,but I had lots of difficulties with the secure payment page to finalise payment,I sincerely hope that I don’t have those issues next time round.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're glad to hear you found our travel insurance to be very good value for money. We're sorry to hear about the difficulties you experienced with the secure payment page and appreciate your patience. We'll work on improving this for a smoother experience next time. Wishing you safe and enjoyable travels!

Posted 1 year ago

“Easy process and quick to nevigate.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're thrilled to hear that you found our process easy and quick to navigate. Your satisfaction is our top priority. Enjoy your travels!

Posted 1 year ago

“Straightforward to navigate”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're happy to hear that you found our service straightforward to navigate. We strive to make your experience as seamless as possible. Happy travels and thank you for choosing Globelink!

Posted 1 year ago

“Easy to set up. Only concern was that there is only one option for purchase. We do not need all the cancellation and luggage insurance. Just the health cover. Would have been nice just to have that and probably cheaper to.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your thoughts with us. It's great to hear that you found the setup process straightforward. We appreciate your input regarding the coverage options and understand your preference for a tailored health cover plan. Your feedback is invaluable as we strive to meet the diverse needs of our travelers. Wishing you safe and pleasant journeys ahead!

Posted 1 year ago

“Clear straight forward”

Helpful Report

Posted 1 year ago

Thank you for your feedback and for choosing Globelink Travel Insurance! We're glad to hear that you found our services clear and straightforward. If there's anything more we can do to earn that fifth star from you, please let us know. We're always striving to improve and provide the best experience for our customers. Travel safely and enjoy your trips!

Posted 1 year ago

“Fast and very clear website. Easy to find your personal requirements.”

Helpful Report

Posted 1 year ago

We're delighted to hear that you found our website fast, clear, and easy to navigate! 🌟 Ensuring our customers can quickly find their personal requirements is one of our top priorities. Thank you for your kind words! Safe travels! 😊✈️

Posted 1 year ago

Globelink International Travel Insurance is rated 4.6 based on 1,932 reviews