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Global Van Solutions Reviews

4.7 Rating 3,151 Reviews
92 %
of reviewers recommend Global Van Solutions
4.7
Based on 3,151 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Global Van Solutions Reviews
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Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Anonymous
Anonymous  // 01/01/2019
Great experience with Taylor, from start to finish
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Posted 1 week ago
Dylan has been a great help securing us some new company vehicles. He was always on hand to answer questions and guide through the process. Very knowledgeable and professional. Would recommend to others and work with again in the future.
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Posted 1 week ago
Really happy with my new Van, the service and whole process was brilliant, thank you Chris and Global Vans
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Posted 2 weeks ago
Cheers for the van Ellen, had it a week now. Will be back for my second one very soon. Great service from global!
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Posted 2 weeks ago
Bought my van from Global Vans today and honestly couldn’t be happier. Harry sorted everything out for me and made the whole process super easy from start to finish. Really transparent, no pushy sales talk, and the price was spot on. Everything went smoothly and hassle-free. Would definitely recommend these guys to anyone looking for a new van!
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Posted 2 weeks ago
Sorry to say I had a really bad experience with Global Van Solutions, especially dealing with Dylan Evans. Before I booked, Dylan kept calling me almost every day until I finally agreed. He promised I would get the van within a week and even congratulated me after I made the booking. But after that, everything changed — he started acting like the busiest person on earth. I kept calling and messaging him multiple times, and he never picked up or replied. I also tried to ask about the insurance details, but got no response at all. The communication and customer service have been absolutely terrible. It feels like once they get your booking, they just stop caring. Customer service: 1/5 – No replies, no updates Delivery: Still waiting, despite being promised within a week Price: Fair, but not worth the stress Returns & refunds: Haven’t reached that stage yet, but not confident based on my experience Overall, this has been one of the worst customer service experiences I’ve had.
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Posted 2 weeks ago
Hi Koushik, apologies to hear your experience hasn't been up to standard. Our delivery team will give you a call this morning to discuss the next steps. We look forward to delivering your new van shortly.
Posted 2 weeks ago
Great service and knowledge from Stew. Highly recommend!
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Posted 2 weeks ago
I am new to leasing and Ryan talked me through the options. He was patient with me as I had a lot of questions
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Posted 2 weeks ago
Have taken delivery of our new PHEV Custom organised by Shaun. Very happy with everything and in the process of sorting out the next one
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Posted 2 weeks ago
5th van from Jonny. always really helpful
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Posted 2 weeks ago
Cheers Shaun. Another van delivered with a faultless process
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Posted 3 weeks ago
Had vans from this company and always great service Tony Scrupps building
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Posted 3 weeks ago
Andy was very helpful , found a really good deal and price was Miles better then anyone else
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Posted 3 weeks ago
Justin (extension 104) is amazingly candid and very straightforward and easy to deal with. Highly recommended. We are on three vans with him and counting
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Posted 3 weeks ago
Very happy with the service i received from Chris and Global Vans
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Posted 3 weeks ago
I have had several vans from Chris now, always a great service and great to deal with
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Posted 1 month ago
Cassius was very helpful getting prices and with ordering a new fleet of vans for us, I would use him again
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Posted 1 month ago
Danny G from Global Vans has been absolutely amazing from my very first contact. He quickly understood exactly what I needed, went away, and sourced an incredible deal that simply couldn’t be beaten! The whole process was seamlessly smooth, and Danny guided me through every step with professionalism and care. 10/10 from me — highly recommended!
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Posted 1 month ago
Aaron was fantastic. Fast and informative and ended up with a great deal below budget. Will definitely recommend Aaron to my friends and colleagues
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Posted 1 month ago
John was been brilliant, got us a great result and deal and put so much work in to update us and keep us both in the loop! Delighted with the whole process thank you.
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Posted 1 month ago
Global Van Solutions is rated 4.7 based on 3,151 reviews