Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,264 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

Write Your review

Tell us how Snelling Gerald Giles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchase price was competitive and will use you again”

Helpful Report

Posted 6 years ago

“Efficient service and these people clearly know know what they are doing but most important of all the staff were excellent. Really helpful and friendly they do not make the mistake of assuming that you have the same level of technical knowledge as they do! I was very impressed and will be using them again”

Helpful Report

Posted 6 years ago

“Excellent service would use again.”

Helpful Report

Posted 6 years ago

“The repairs were carried out politely and efficiently once the problem was identified.”

Helpful Report

Posted 6 years ago

“I was very impressed with the product knowledge displayed by Phil and Mark. This definitely helped our decision making. The pricing is very competitive and we interacted with people not a keyboard. Highly recommended.”

Helpful Report

Posted 6 years ago

“Great price, fast delivery, easy to order”

Helpful Report

Posted 6 years ago

“I phoned with an enquiry, re a washing machine. The man called Paul was helpful and answered my questions. Which led to my purchase. The 2 men who delivered, were polite and clean workers. So happy all round.”

Helpful Report

Posted 6 years ago

“As ever the usual excellent service, as expected. My only little niggle was that whist on Neff’s website I realised I was eligible for a ‘cash back’ on my integrated fridge/freezer. I’m awaiting a £70 credit from Neff. This sadly was not pointed out at point of sale. Thank you.”

Helpful Report

Posted 6 years ago

“Very helpful in sourcing the television I required at a competitive price which was delivered promptly on same day. Also gave useful follow up advice re attaching television with digital sound output to an amplifier with analogue that we already owned. Would definitely use this shop again and recommend them to others.”

Helpful Report

Posted 6 years ago

“The service at the shop was first class, followed by delivery which was on time and date given. The men that delivered the new appliance were excellent, when installing and removing the old machine. I have used the same retailer many times, never had any problems.”

Helpful Report

Posted 6 years ago

“Good quick reliable service. Items arrived the next day. Will use again and would recommend.”

Helpful Report

Posted 6 years ago

“An excellent repair to the cooker hood by a most professional engineer. I recommend Snellings!”

Helpful Report

Posted 6 years ago

“The service I got from the staff at Gerald Giles was excellent and I have recommended this service to many of my friends if ever they want something electrical.”

Helpful Report

Posted 6 years ago

“Quick delivery and installation.”

Helpful Report

Posted 6 years ago

“Excellent company to deal with ! Well packed items and brilliant price value ! Items came super fast next day too ! I will definitely buy from Gerald Giles again in the future and I highly recommend them ! A truly 5* company in all ways .”

Helpful Report

Posted 6 years ago

“Good service”

Helpful Report

Posted 6 years ago

“Quick delivery.”

Helpful Report

Posted 6 years ago

“Good service Arrived quickly”

Helpful Report

Posted 6 years ago

“Thank”

Helpful Report

Posted 6 years ago

“Being local it was great for us just to drive a short distance and avoid going into Norwich with all the hassle of parking. We were looked after straightaway with no hanging about and got what we wanted.”

Helpful Report

Posted 6 years ago

Snelling Gerald Giles is rated 4.9 based on 6,264 reviews