Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,288 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,288 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

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“Did not realise these were available, so glad you have them and will order again, thanks.”

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Posted 8 months ago

Thank you Philip for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“I was kept informed about the progress of my order and it arrived on the day I was advised it would be.”

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Posted 8 months ago

Thank you Beverley for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Fast delivery - thank you!”

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Posted 8 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Delivery very quick of their waterfilter.”

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Posted 9 months ago

Thank you Debra for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“A very good shopping experience again - easy website, fast, efficient delivery. I have used this company many times in the past and the only bad delivery experience was once when they were using Evri. This time - as like others - delivery was quick, efficient and trouble free.”

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Posted 9 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Life made easy,from order to delivery. 1'st class.”

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Posted 9 months ago

Thank you Michael for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“I am happy with my purchase, which was made very easy by being able to park at the Norwich store. I found the SGG staff to be very friendly and knowledgeable when discussing a range of electrical items. It was also a pleasant surprise to find out SGG price match. 10 out of 10 from me I like to buy from local businesses and after this experience will definitely continue to do so 👍”

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Posted 9 months ago

Thank you, Mark, for taking the time to leave us such a lovely review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Prompt service. Good product, came when they said it would.”

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Posted 9 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“The service was good but delivery details are not wholly accurate. Your Google ads say delivery charge is 3.99 for the product I bought but I was charged 4.99. Online you say DPD will be delivering but it was Royal Mail who contacted me.”

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Posted 9 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Unfortunately, Google Ads does not update information in real time. Our delivery charge has been £4.99 for a considerable time, so please accept our apologies for any confusion. We use DHL as our partner courier, but on occasions, Royal Mail will be used for orders if a dispatch has missed a DHL collection deadline. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Excellent service.”

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Posted 9 months ago

Thank you Kathleen for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Good offer and delivery on the multi pack of 6 pack of ultra phase detergent..my only complaint is that my machine uses more of no1's and more expensive to order separately.”

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Posted 9 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Excellent service. Ordering was easy, I was regularly updated on the progress of my order and the goods arrived a day earlier than originally expected. I will definitely be using this supplier again.”

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Posted 9 months ago

Thank you Val for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“It saves money”

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Posted 9 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Good price. Royal Mail delivery with notifications. Genuine Miele bags and filters.”

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Posted 9 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Quick to dispatch and offer the most competitive price on water filters.”

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Posted 9 months ago

Thank you Sarah for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Excellent product and expedient delivery, can highly recommend in my Miele dryer. thank you william”

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Posted 9 months ago

Thank you Wiliam for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 8 months ago

“Product was available straight away, it was a good price and delivery was swift!”

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Posted 9 months ago

Thank you Helena for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 9 months ago

“Ordered Miele accessories: good price, came quickly; well packed.”

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Posted 9 months ago

Thank you Amanda for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 9 months ago

“Great products at good prices. Had a problem with a delivery. The company could not have been more reassuring and helpful.”

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Posted 9 months ago

Thank you Ann for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 9 months ago

“Great offers representing amazing value for money . Timely delivery . Great !”

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Posted 9 months ago

Thank you Cathryn for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 9 months ago

Snelling Gerald Giles is rated 4.9 based on 6,288 reviews