Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,288 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,288 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

Write Your review

Tell us how Snelling Gerald Giles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well packaged and delivered on time 🙂”

Helpful Report

Posted 7 months ago

Thank you Jacqueline for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 6 months ago

“The item that I ordered was delivered”

Helpful Report

Posted 7 months ago

Thank you Jonathan for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 6 months ago

“Web site said “in stock” but order acknowledgement said waiting for stock. Order actually arrived very quickly, but confusing communication.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 6 months ago

“Easy to use on-line shopping. Web site far less clunky thatn others to use. Competitively priced. Amazed by the very quick DHL delivery, a very pleasant and polite delivery person who delivered the box into my porch as requested.”

Helpful Report

Posted 7 months ago

Thank you, Patricia, for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 6 months ago

“Fast delivery, great service 👍🏻”

Helpful Report

Posted 7 months ago

Thank you Jo for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 6 months ago

“Prompt, efficient service”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 6 months ago

“First time ordering from SGG. Easy to find what I was looking for online. Great communication and item arrived promptly. Will no doubt use this company again when the time comes.”

Helpful Report

Posted 7 months ago

Thank you Michelle for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 6 months ago

“Excellent service”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“Ordered a Kitchen Aid kettle in empire red from Gerald Giles and it arrived within a couple of days. Very good service, straightforward and efficient. Beautiful item. Very pleased with whole process ... and especially my new kettle. Thank you. Lois White”

Snelling Gerald Giles 5 star review on 28th November 2025

Helpful Report

Posted 7 months ago

Thank you Lois for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“great service and very happy with the price , delivery by DHL was brilliant , thank you”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“Great product and great service. The KitchenAid 5.6L is powerful, solid and perfect for bigger batches. Fast delivery and excellent experience with Gerald Giles. Highly recommended.”

Helpful Report

Posted 7 months ago

Thank you Mario for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“Not received it yet??”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave a review. It is very much appreciated. We aim to dispatch within 2 working days of an order being placed. Your order was placed on the 22nd and dispatched on the 24th. Please advise us if you have not received it. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“Excellent price, clear email updates and quick drlivery”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“Fantastic range of products, great value and fast delivery.”

Helpful Report

Posted 7 months ago

Thank you, Mr Smith, for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“Very good service nice and polite and very helpful item arrived when promised pefect”

Helpful Report

Posted 7 months ago

Thank you Stephen for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“The goods I ordered were dealt with efficiently and arrived on time!”

Helpful Report

Posted 7 months ago

Thank you Patricia for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“Quick efficient & accurate delivery. Really pleased to have discovered Snellings - far better than Miele Direct!”

Helpful Report

Posted 7 months ago

Thank you for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“Vacuum filter arrived quickly and as described.”

Helpful Report

Posted 7 months ago

Thank you Heather for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“Great personal service , perhaps adversely affected by Royal Mail who did not meet the original delivery date indicated on their email. This is not unusual for Royal Mail and often leads to convoluted efforts to take delivery. However 2nd delivery was successful Thank you”

Helpful Report

Posted 7 months ago

Thank you Yvonne for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

“I am delighted. The product was showing as over £100 on Amazon and Snellings price was less than half of that even with P&P. When ordered delivery was stated as Friday, the post office tracking said it would arrive in Wednesday, it did arrive on Thursday which was brilliant.”

Helpful Report

Posted 7 months ago

Thank you Geoff for taking the time to leave a review. It is very much appreciated. Regards, The Snellings & Gerald Giles Team

Posted 7 months ago

Snelling Gerald Giles is rated 4.9 based on 6,288 reviews