Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,213 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What fantastic service again, our dishwasher failed two weeks before Xmas and despite Covid and Xmas your firm managed to deliver and fit the new machine, taking the old one away too. It was a friendly, efficient and professional service, the fitters took all the necessary precautions with Covid.”

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Posted 5 years ago

Thank you for taking the time to leave a review Patricia, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Service outstanding, the free delivery was extremely quick, yet again, an amazing experience”

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Posted 5 years ago

Thank you for taking the time to leave a review Niall, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Incredible service. They kept in touch regarding the process of the order and the product arrived on the designated date and really quickly. Would definitely use this company again to purchase further kitchen aid appliances.”

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Posted 5 years ago

“First used Gerald Giles when stock of Miele Washing detergent was in short supply, they had stock and delivered promptly. We have stayed with Gerald ever since and have had consistently excellent service.”

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Posted 5 years ago

Thank you for your continued business and for taking the time to leave a review Mr Danes, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“great”

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Posted 5 years ago

“In the showroom the personnel were very helpful and in the end found me a Bosch washing machine at a good price. They came and fitted it and took away the old machine very skilfully and quickly. I would recommend Gerald Giles for service.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“First class service could not find any better”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very god price. Free delivery and arrived very well packaged and before expected Will certainly look at again when I need anything else”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Always very helpful and professional”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Great communication and very quick delivery times.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Bought a gift Christmas period a great firm to deal with polite and very helpful ,would buy from here again was very pleased with both service and delivery.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Always excellent”

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Posted 5 years ago

Thank you for taking the time to leave a review Donna, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“I local company who always give good customer service. Ordered a kettle online and order was processed and delivered very quickly. Good price too. Glad to be supporting local business so they can keep trading and we don’t lose all our local businesses.”

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Posted 5 years ago

Thank you for your business and for taking the time to leave a review Donna, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Fast shipping, competitive pricing and brilliant customer service as a part of my order was missing and it got shipped out the next day.”

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Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“EXCELLENT COMMUNICATION AND THE SPEED OF DELIVERY WAS FAST WHAT MORE COULD YOU WANT FROM A SUPPLIER GRADE1 PLUS”

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Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

“Quick delivery and a good price”

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Posted 5 years ago

“Great service and customer service”

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Posted 5 years ago

“I recently purchased some Miele washing machine detergent from Gerald Giles. They had the item in stock- not the manufacturer oddly! The website was easy to use and communications were great. Very prompt delivery. Excellent service. I would use them again.”

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Posted 5 years ago

Thank you for taking the time to leave a review Karen, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

Snelling Gerald Giles is rated 4.9 based on 6,213 reviews