Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,428 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

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Snelling Gerald Giles 5 star review on 30th October 2026

J Fisher

Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

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“Incredibly brilliant customer service which seems to be so lacking these days. I have to admit, I would usually use John Lewis for electrical kitchen appliances, but after trawling through their website and going round in circles and still being unable to find the answer I was looking for I thought I would try Snellings / Gerald Giles who are based locally in Norwich. I spoke to David Smith the Sales Manager, on several occasions, and when I explained we wanted a new tumble dryer for our cellar, he actually asked questions about the location / temperature etc. to ensure we purchased the most suitable appliance for the location. It was so nice speaking and dealing with an actual person who cared about what he was selling and was professional & helpful throughout. Thank you - I don't think I will ever go back to John Lewis!”

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Posted 1 year ago

Thank you very much Rachel for taking the time to leave such a lovely review, along with your kind comments, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent rapid service.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Great and efficient ordering process. I am delighted with my KitchenAid mixer.”

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Posted 1 year ago

Thank you very much Sara for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Item well packed and properly delivered. All paperwork correct. No problems(so far)”

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Posted 1 year ago

Thank you very much Richard for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Very quick delivery and great communications with progress updates”

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Posted 1 year ago

Thank you very much Kevin for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Prompt delivery and my order arrived well packaged and just as described.”

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Posted 1 year ago

Thank you very much Kirsten for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Ordered goods on Day 1 and delivered on Day 2. Full and accurate tracking provided. Snellongs Gerald Giles not only provided the best price but outstanding service too! Really great 😊”

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Posted 1 year ago

Thank you very much Claire for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Great website, easy to use. My order was processed and arrived really quickly. Great service.”

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Posted 1 year ago

Thank you very much Caroline for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“All was perfect.”

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Posted 1 year ago

Thank you very much Lune for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Great service. Easy to order and quick delivery. Thank you”

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Posted 1 year ago

Thank you very much Tracy for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“fantastic thanks so much”

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Posted 1 year ago

Thank you very much Tomasz for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Excellent. Thank you.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Ordered online, the price was as competitive as all the big companies. Delivery very fast. So nice to order from a local company. Will definitely look to you first in future.”

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Posted 1 year ago

Thank you very much Kay for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“A great price, really prompt delivery”

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Posted 1 year ago

Thank you very much Sandra for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Great service and great value. There was a problem with the delivery address and a telephone call from them to me resolved it. Definitely 5*”

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Posted 1 year ago

Thank you very much Rae for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Wonderful customer service. Very professional and patient and with a sense of humour. Well done Shani.”

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Posted 1 year ago

Thank you very much Joanna for taking the time to leave a review, along with your comments, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“No problems with the order but obviously havent used the item as its for a Christmas present.”

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Posted 1 year ago

Thank you very much Sheila for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Items arrived promptly and well packaged.Cheaper than elsewhere too.”

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Posted 1 year ago

Thank you very much Linda for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“I wanted to give a five star review as I felt the quality of work was very high on my Miele coffee machine when it needed a repair. The service was faultless actually. The coffee machine is now working well again and they are quite tricky machines.”

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Posted 1 year ago

Thank you very much for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

“Easy purchase, super speedy delivery. Would highly recommend. Thank you guys for your super service.”

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Posted 1 year ago

Thank you very much Tristan for taking the time to leave a review, it is much appreciated. Regards The Snellings & Gerald Giles Team

Posted 1 year ago

Snelling Gerald Giles is rated 4.9 based on 6,428 reviews