Snelling Gerald Giles Reviews

Name: Snelling Gerald Giles
Address: 16-20 Ber Street, 16-20 Ber Street, Norwich
Rating: 4.90

4.9 Rating 6,212 Reviews

98 %

of reviewers recommend Snelling Gerald Giles

4.9

Based on 6,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Snelling Gerald Giles:

Snellings Gerald Giles is a local independent electrical retailer, with shops in Norwich City centre, and Blofield Norfolk. With over 70 years experience, you can count on them to offer excellent sales advice as well as professional delivery and installation services on a large range of quality brands.

From small home applainces to deciding on a washing machine or dishwasher to keep up with your household demands. You maybe exploring the latest TV's and wireless audio equipment, their knowledgeable teams are there to help.

Visit Website

Phone:

01603 599 599

Email:

sales@geraldgiles.co.uk

Write Your review

Tell us how Snelling Gerald Giles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snelling Gerald Giles 5 star review on 27th January 2026

Jean Gould

Elvina Ramazanova

Snelling Gerald Giles 5 star review on 14th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had your engineer round to look at my dishwasher which was beyond repair .the engineer was most helpful .I ordered a new dishwasher which was delivered as planned 2 men came to install and were most efficient and pleasant.I am very pleased with my purchase and the service required. I shall definately use your services again if needed”

Helpful Report

Posted 5 years ago

“Good service. Phoned order through because of Covid lockdown, ordering process straight forward and hassle-free. Good delivery service.”

Helpful Report

Posted 5 years ago

“Arrived on the day we were told, works wonderfully. No problem with the service from Gerald Giles at all. Highly recommend.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Best value and great response, a real person on the end of the telephone!! Best price for my Miele Vacuum cleaner. Thanks.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Easy website to navigate, Very quick and efficient service, polite and helpful delivery people.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“Absolutely no follow up as promised by email.”

Helpful Report

Posted 5 years ago

“I wanted to purchase a TV, had one in mind and the service over the phone was exemplary in being able to purchase it. The salesman explained some difficulties Snellings had been experiencing because of the pandemic but ensured I would have a TV in place for when my children came to stay over with me in my new flat, if there were any problems with delays to the delivery of the model I had purchased. That gave me a huge boost and reassured me that I had made the right decision to go with Snellings. As it happened, the TV arrived before Christmas and was delivered on Christmas Eve. The fact that they went the extra mile in making sure I didn't miss out counted for a hell of a lot and allows me to recommend Snellings to friends and family going forwards.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review Mr Edwards, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“Yes very pleased with service provided an bot my washing machine an cooker are in good working order”

Helpful Report

Posted 5 years ago

“Always has the product I need in stock and always delivers quickly and efficiently.”

Helpful Report

Posted 5 years ago

“Excellent service and product. Highly recommended.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“Very good, really impressed with the oven and also the service, would highly recommend”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“Fast delivery & great product. Thank you”

Helpful Report

Posted 5 years ago

“I was given information & advice on the telephone regarding my enquiry relating to the purchase of a sound bar to improve the quality of t.v. listening......the sound bar was delivered safely on the day and i linked it to my t.v. easily....very good service, thank you...”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

“Great showroom. Polite helpful service from all staff. Will return in the future.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is much appreciated. We look forward to welcoming you back when our showrooms reopen. Regards The Snellings Team

Posted 5 years ago

“We have used Snelling’s for many years their service & attention to detail is excellent!”

Helpful Report

Posted 5 years ago

“Excellent customer service, speedy dispatch”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“I have seen the rear view of Gerald, he didn't appear that short to me !”

Helpful Report

Posted 5 years ago

“Having purchased a number of white good items earlier in the year we returned to purchase a new TV. Again Charles Slaughter was able to guide us through the options knowledgeably. The price was competitive and we are very happy with our purchase.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave a review Mr Waller, it is much appreciated. Regards The Gerald Giles Team

Posted 5 years ago

“Very satisfied with the service recieved”

Helpful Report

Posted 5 years ago

“Hello, will send this again as think first one failed. we recently renewed our TV warranty. We purchased our TV from you a few years ago. Service was excellent and when the time comes to replace the TV we will come to you again. Thank you Alex and Chris Fraser”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us a review, it is much appreciated. Regards The Snellings Team

Posted 5 years ago

Snelling Gerald Giles is rated 4.9 based on 6,212 reviews