GEM Motoring Assist Reviews

Name: GEM Motoring Assist
Address: Station Road, Station Road, East Sussex
Rating: 4.69

4.7 Rating 2,672 Reviews

96 %

of reviewers recommend GEM Motoring Assist

Company Reviews

Metrics

Info

4.7

Based on 2,672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GEM Motoring Assist:

Originally established in 1932 as the Company of Veteran Motorists to combat the increasing number of road accidents, GEM Motoring Assist is the UK’s leading driving based Road Safety association. We bring our members dependable, rapid round-the-clock breakdown recovery assistance, and because our schemes cover people rather than vehicles, you’ll find us a whole lot more flexible than other breakdown providers.

Visit Website

Phone:

01342825676

Email:

memberservices@motoringassist.com

Location:

Station Road,
Station Road
East Sussex
RH18 5EN

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GEM Motoring Assist 5 star review on 6th June 2023

Richard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have just joined GEM, so am reviewing the online joining process only, which was commendably clear and straightforward to do.”

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Posted 5 years ago

“Renewed my cover. Phone answered quickly and everyone helpful. Helped when my car wouldn't start, lady called back to see if I was ok.”

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Posted 5 years ago

“Having heard excellent comments about their service and promptness, I decided to join GEM.'s Breakdown Cover. I found this to be an easy process online, also calling them for was glad that my call was answered promptly and with courtesy. Competitively priced, I look forward to (not) having to be in a situation to use their services ! Debal B.”

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Posted 5 years ago

“Was so easy to join and friendly staff”

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Posted 5 years ago

“Very user friendly website. The cover is very competitively priced and I am a returning customer from a few years ago.”

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Posted 5 years ago

“Despite having a problem with the website, the online chat and then telephone call to the team allowed me to easily book our policy. - they were helpful, quick, efficient and I was delighted with the service.”

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Posted 5 years ago

“Quick easy all inclusive cover which is great”

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Posted 5 years ago

“Previously a member for 44 years, why did I let it lapse ?? Have now renewed my membership knowing that I am fully covered, rather than only partially with my manufactures breakdown.”

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Posted 5 years ago

“Great service easy to renew very efficient when need to call or call out.”

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Posted 5 years ago

“The lady I spoke with when I joined was very polite and it took only minutes to complete all”

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Posted 5 years ago

“I chose GEM because there cover is very straight forward and easy to understand, need personal cover for car & motorbike and they are highly rated.Joining process very quick and straightforward with an App to store your details. Hope I don't need them!”

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Posted 5 years ago

“Chose GEM because of positive reviews from current GEM customers. Good price for 2. Would definitely consider in the future.”

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Posted 5 years ago

“Very comprehensive package at very competitive price with a clear explanation of scope of cover from a very patient and helpful advisor.”

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Posted 5 years ago

“Very easy to understand and join”

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Posted 5 years ago

“A good example of an easy to use application online. Quote significantly less than renewal quote by RAC.”

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Posted 5 years ago

“Excellent ease of use”

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Posted 5 years ago

“Very easy and clear joining experience. Too soon to know how a claim will be dealt with - hopefully won't need to find out !”

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Posted 5 years ago

“Straightforward yet informative, and easy to understand. I researched extensively before I made my choice, and I already feel I made the right move. Thank you!”

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Posted 5 years ago

“no hesitation in awarding 5 stars.The lady I spoke to could not have been more pleasant of helpful”

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Posted 5 years ago

“Very easy. Hope the recovery ( hopefully won’t need it) is as good”

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Posted 5 years ago

GEM Motoring Assist is rated 4.7 based on 2,672 reviews