WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,544 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,544 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good services”

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Posted 3 years ago

Afternoon, Thank you for your review, we appreciate it. Many thanks, Holly

Posted 3 years ago

“Got 50 pounds refund on good driving behaviour,”

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Posted 3 years ago

Hi Khan Thank you for your feedback, we are pleased to hear you are making the most of your policy. Keep up the good work! Many thanks, Holly

Posted 3 years ago

“Very good experience”

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Posted 3 years ago

Hi Jaspinder Thank you for your review, we do appreciate it. Many thanks, Holly

Posted 3 years ago

“Good value for new drivers. Good communication, documentation and black box sent quickly”

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Posted 3 years ago

Morning, Thank you for your review, we appreciate it. Many thanks, Holly

Posted 3 years ago

“Hidden costs, changes in the contract without the authorization of the customer and customer service with neglect, time-consuming and that solves nothing.”

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Posted 3 years ago

Hi Amauri We are sorry to hear you are unhappy. We are unsure what you mean by "hidden costs". Could you tell us some more about this, please? Also, we would like to know what changes were made to your policy without your consent and, what specific experiences you had where you were unhappy with the service provided. Please could you email us some more information? Many thanks, Holly

Posted 3 years ago

“I am very happy with my insurance with wisedriving and I don't think that anything needs changing”

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Posted 3 years ago

Hi Tracy Thank you for your feedback, we are glad to hear it! Many thanks, Holly

Posted 3 years ago

“Quite impressive experience with wise driving! I love that they score us each month in order to keep an eye on our driving via telematics box. Plus, great offers available”

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Posted 3 years ago

Hi Monika Thank you for your review, we are glad you like the box and are doing well. Keep up the good work! Many thanks, Holly

Posted 3 years ago

“Has been a blessing since using WiseDriving. I used another Blackbox service before and I can honestly say I prefer this Insurance.”

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Posted 3 years ago

Hi Jay Thank you for your kind review. It's lovely to hear you are happy with your policy and the service provided. Many thanks, Holly

Posted 3 years ago

“Cheapest quote. Refunded £38 for good driving.”

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Posted 3 years ago

Hi Faisal Thank you for your review, we are pleased to hear you are happy with the price we offered and, keep up the good driving! Many thanks, Holly

Posted 3 years ago

“Got money back on my monthly Premium”

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Posted 3 years ago

Hi Perry Thank you for your feedback, we are pleased to hear you are driving well and earning refunds for it! Many thanks, Holly

Posted 3 years ago

“I think it’s very good”

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Posted 3 years ago

Hi Rafael Thank you for your review, we appreciate it. Many thanks, Holly

Posted 3 years ago

“Great service”

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Posted 3 years ago

Hi Lisa Thank you for your review, we appreciate it. Many thanks, Holly

Posted 3 years ago

“I can check what I am doing while I drive that’s really good point and if you drive accordingly and get some money back that also awesome. Thank you”

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Posted 3 years ago

Hi Surajit, We’re so glad you’ve enjoyed the experience you have had with WiseDriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Many thanks, Lauren

Posted 3 years ago

“After lots of searching for 1st year driving which wasn’t ridiculously priced I settled with wise driving box insurance. This is a very reasonable and fair policy which factors in many aspects of your driving. I chose this policy as it allows night driving which is something not many other companies offer. They always communicate with the customer and have just given me a payback for safe driving. Definitely recommend.”

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Posted 3 years ago

Hi Mike, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many thanks, Adam.

Posted 3 years ago

“I have been using wisedrive for over a month now and the experience has been brilliant. They let me know how good or bad my driving is, so I can continue doing the right thing or improve.”

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Posted 3 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many thanks, Adam.

Posted 3 years ago

“Good but communition system have to be improved.”

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Posted 3 years ago

Hi, Thanks for the rating, we appreciate all feedback to help us improve our service. Many thanks, Adam.

Posted 3 years ago

“Very happy with this insurance so glad i went with wisedrive”

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Posted 3 years ago

Hi Charlotte, We’re so glad you’ve enjoyed the experience you have had with WiseDriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Many thanks, Adam.

Posted 3 years ago

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Posted 3 years ago

Hi Mike, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Many thanks, Adam.

Posted 3 years ago

“Very good”

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Posted 3 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Many Thanks, Kathryn.

Posted 3 years ago

“I mean, I got a refund premium which is why I didn't rate it less. However, I find I am constantly having to readapt my driving as around refund premium time my black box starts marking me down drastically when majority of the time I score 100. I got 150 off my bill which isn't bad which is why it gets 3 stars instead of less. Customer service can be spotty, no direct contact with management available and it is clearly scripted. Website and app do not have full functionality, the here button that is meant to show you tips to improve your driving isn't a link, merely different coloured text. Just small things that build up to lower the number of stars really.”

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Posted 3 years ago

Hi, Thanks for taking the time to send this over. We would like to assure you that our customers are our top priority and your feedback will be referred to the appropriate teams to make sure we offer the best level of service. Many Thanks, Kathryn.

Posted 3 years ago

WiseDriving is rated 3.6 based on 4,544 reviews