WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,542 Reviews

65 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great value”

Helpful Report

Posted 5 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Thanks, Kathryn.

Posted 5 years ago

“hello, as I am in the first year with you and I do not like to change my insurance company I can say that your company is very reliable and acceptable for me except the price, it is expensive especially for students like me as I pay only for insurance £114 and that is a huge mount of money for students to pay per a month so if you can make discount for student it would be a good idea”

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Posted 5 years ago

Hi Khaled, Thanks for the rating, we appreciate all feedback to help us improve our service. With our Wisedriving policies, if you drive well and increase your driving score significantly, refunds may become available. You can monitor your driving behaviour score on our online dashboard. Thanks, Kathryn.

Posted 5 years ago

“Great idea with the black box that you install that makes for safer driving. Can keep your insurance down if you drive responsibly.”

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Posted 5 years ago

Hi, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Thanks, Kathryn.

Posted 5 years ago

“true enough i got reward or money back”

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Posted 5 years ago

Hi, We're pleased to read this. Thanks, Vicky

Posted 5 years ago

“Box arrived on time and easy to fit with instructions. Safe driving lead to a refund of £80 in the first quarter!”

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Posted 5 years ago

Hi, We're so pleased you found setting it up straightforward and are now seeing the benefits of a WiseDriving policy. Thanks, Vicky

Posted 5 years ago

“Wisedriving is a good and very efficient company for insurance. I can recommend them”

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Posted 5 years ago

Hi, Thanks for leaving us your feedback. Cheers, Vicky

Posted 5 years ago

“It’s ok. But the speed limits should b extant”

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Posted 5 years ago

Hi Mahbub, The speed limits are checked regularly to make sure they are still correct as these can change. If you feel any of these are wrong please let us know. Thanks, Vicky

Posted 5 years ago

“A great way to get your insurance cheaper by simply driving sensibly and well!!”

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Posted 5 years ago

Hi, Thanks for your feedback. Cheers, Vicky

Posted 5 years ago

“I was skeptical to go with Wise Driving after reading reviews, but as a new driver, I've not had any problems. The only negative I have is you get penalised for driving after 10-11pm I think it is and your score goes down, that's not very fair or helpful as I work until later than that so need to travel. My score is a bit like a rollercoaster even though I drive safely, which leaves me wondering if I should just walk and not drive 😂 All in all, it's not as bad as it seems, but then again I've not had to use it for a claim or anything.”

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Posted 5 years ago

Hi Daniel, The time of day is recorded as statistics show you're more likely to have an accident between 11 pm and 5 am. It's a common misconception that as the roads are quieter at night this means they're safer, and a higher number of accident happen during the day so this must mean it is more dangerous during the day. This is not the case, based on the number of cars on the roads at each time a higher percentage during the night are involved in accidents. Driving at night also comes with its own hazards such as reduced visibility, glare from lights, a higher chance of drink drivers, tiredness and so on. Reduces visibility means other road users, pedestrians, cyclist, animals, the direction of the road or signs are harder to see or will become visible later. If you also mix this with bad weather conditions this can make the roads even more lethal. We are also all aware that there are road users out there who feel they can drive faster and more recklessly at night as the roads are clearer, they can put themselves and those who do drive more sensibly at night in danger. By not driving or reducing the amount you drive at night you reduce your risk of being involved in an accident. We hope this explains this more for you. Thanks,

Posted 5 years ago

“Very reasonable and good customer service”

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Posted 5 years ago

Hi, Our staff will be thrilled to hear their hard work has been appreciated. Thanks, Vicky

Posted 5 years ago

“I think it’s a great idea to save money through good driving. But I feel like the driving tracker isn’t as accurate as it should be. My score keeps going down when I believe I’m driving perfectly fine, my score has never went back up but constantly drops I don’t seem why and maybe some information on that would be good!”

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Posted 5 years ago

Hi Luke, If you'd like to go over the scoring please send us a private response with your details and we can go through this with you. Thanks, Vicky

Posted 5 years ago

“makes me careful whenever am driving.”

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Posted 5 years ago

Hi, We're pleased you're finding the policy helpful. Thanks, Vicky

Posted 5 years ago

“I've not had to make a claim, so I can't say how their support is. I received a fair bit back on my refund (£200+) because of my high score with the blackbox. Their website / blackbox metrics are pretty bad. Lots of room for improvement - but you won't look at this often so. (Probs a bit picky, I'm a developer myself).”

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Posted 5 years ago

Hi, Thanks for leaving us your feedback. We're pleased you're happy with the policy. If you'd like to provide more feedback in regards to the dashboard and what you'd like to see please send us a private response with your details. Thanks, Vicky

Posted 5 years ago

“I've only been with yous a short time and I'm happy with the service”

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Posted 5 years ago

Hi, This is great to hear. Thanks, Vicky

Posted 5 years ago

“Good but I have nt had my claim so far but policy is cheap”

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Posted 5 years ago

Hi Nadia, We're pleased you're happy with the policy so far. Cheers, Vicky

Posted 5 years ago

“I am impressed with wisedriving although I have struggled to register to view my driving score communication has been good throughout my first few months of driving”

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Posted 5 years ago

Hi Michelle, We're glad to read this. If you can send us a private response with your details we can look into the registration issue you are having. Thanks, Vicky

Posted 5 years ago

“Really good car insurance for young drivers. I have been using them for the last few months and I've managed to earn money back through safe driving.”

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Posted 5 years ago

Hi Arron, Thanks for the great review and rating. Cheers, Vicky

Posted 5 years ago

“It’s been great, my first insurance, it was cheap and it’s reliable”

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Posted 5 years ago

Hi Noreen, Thanks for the great review! Cheers, Vicky

Posted 5 years ago

“I haven't been able to get the app to work and it's nt easy to use but it does the job for a decent price”

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Posted 5 years ago

Hi Becky, The app is for our mobile app device policies only. Black box policies can access the portal and dashboard via the "My Account" section of our website. If you like any help please send us a private response with your details. Thanks, Vicky

Posted 5 years ago

“Very fair scoring and good rewards. Needs more detailed feedback, consider individual journeys. Problems registering with app. Still use website”

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Posted 5 years ago

WiseDriving is rated 3.6 based on 4,542 reviews