WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,544 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,544 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think wisedrive is the insurance I need.”

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Posted 5 years ago

Hi Marquis, We're glad to read this. Thanks, Vicky

Posted 5 years ago

“Seems ok after first month of sensible driving i got £80 off my premiums 👍. Setting up was a bit of a pain and they keep you updated with text messages that sometimes are repetitive.”

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Posted 5 years ago

Hi Graz, Thanks for leaving us your feedback. Please send us a private response with your details and we can discuss any issues you may have. Thanks, Vicky

Posted 5 years ago

“I received my telematics box in the post and fitted as instructed, awaited an activation text and received nothing - after looking up this company and seeing negative reviews, I started to panic a bit thinking I’d been scammed as the company policy stated if the box was not fitted within 2 weeks the policy would be cancelled and a cancellation charge would also be applied. I rang up and asked about my activation text, lady on the phone said they had confirmation my box had been installed but was very unhelpful and refused to send me an email confirming this so I still had no proof. However I am now 2 months into my policy, no issues so far and I have received a reduction on my monthly payments due to my driving score. Driving score is also easy to monitor online.”

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Posted 5 years ago

Hi, We're sorry to read you had issues with the install. If you can send us a private response with your details we can look into this for you. Thanks, Vicky

Posted 5 years ago

“Definitely the one to choose for new drivers.”

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Posted 5 years ago

Hi, Thanks, we're glad you think so. Cheers, Vicky

Posted 5 years ago

“Is good wise driving”

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Posted 5 years ago

Hi Khurram, We're pleased you're happy with the policy. Thanks for your review. Cheers, Vicky

Posted 5 years ago

“On the whole my experience has been positive however sometimes I do think that the acceleration and braking ratings are slightly too strict.”

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Posted 5 years ago

Hi Sam, Thanks, we're glad you're happy with your experience. If you'd like some help with the scores please feel free to send us a private response with your details and we can go through this with you. Thanks, Vicky

Posted 5 years ago

“Only thing could improve on is responding back.”

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Posted 5 years ago

Hi Lauren, Thanks for the great rating. We do try to respond to all customers as quickly as possible, but we do take all feedback on board and will look into this. Thanks, Vicky

Posted 5 years ago

“Great that I can save money through good driving and get my premium refunded when my driving score rises. Downside is that my black box is not compatible with the app so I have to go through the website to see my scores which isn’t exactly user friendly or accessible.”

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Posted 5 years ago

Hi, Thanks for the great review, in regards to the app this is something we are looking into. Thanks, Vicky

Posted 5 years ago

“A good insurance company would be very good if it was a little bit cheaper.”

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Posted 5 years ago

Hi Callum, Thanks for leaving us your feedback. The higher the driving score the more you can save on the insurance price. Thanks, Vicky

Posted 5 years ago

“Wise driving is amazing. After just 2 months I got money back for my good driving and I couldn't be happier. Only thing I would change is when you check you're score and see that you have been marked down in a certain area I would like it to highlight possibly a time so I could understand better why my score was down”

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Posted 5 years ago

Hi Orrin, Thanks for taking the time to leave us your reviews. We're pleased you're happy with the policy. We take all feedback on board. Thanks, Vicky

Posted 5 years ago

“After sorting out a clerical error made when setting up the insurance it has been a most rewarding experience to be with wise driving.”

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Posted 5 years ago

Hi Adam, We're sorry to hear there was an issue at the start of the policy but we're glad this was resolved for you and you're happy with the experience you've had since. Thanks, Vicky

Posted 5 years ago

“Easy to get money back if driving wisely. Still need to see the likely hood of premium increasing...”

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Posted 5 years ago

Hi, Thanks for the great rating and review. We're pleased to read this. Cheers, Vicky

Posted 5 years ago

“I don't have problems with wise driving”

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Posted 5 years ago

Hi, We're glad to hear this. If there is anything you feel we can improve please let us know. Thanks, Vicky

Posted 5 years ago

“Pleased so far.”

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Posted 5 years ago

Hi, We're glad to hear this. Thanks, Vicky

Posted 5 years ago

“Excellent”

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Posted 5 years ago

Hi Awal, Thank! We're pleased you think so. Cheers, Vicky

Posted 5 years ago

“Good insurance company. Decent customer service”

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Posted 5 years ago

Hi Ethan, Thanks, we're glad you're happy with the service you've received. Cheers, Vicky

Posted 5 years ago

“Good policy and you get money back for good driving which is rewarding”

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Posted 5 years ago

Hi, We're pleased you're seeing the benefits of a telematics policy. Cheers, Vicky

Posted 5 years ago

“It's suits my needs..”

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Posted 5 years ago

Hi Lee, Thanks for the great rating and review. If there is anything you feel we can improve please let us know. Thanks, Vicky

Posted 5 years ago

“Black box prevents from bad driving. 😉”

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Posted 5 years ago

Hi, We're happy you're seeing the benefits of a black box policy. Cheers, Vicky

Posted 5 years ago

“Incentives for good driving, black box details, I like it.”

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Posted 6 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with us so far! Cheers, Vicky

Posted 6 years ago

WiseDriving is rated 3.6 based on 4,544 reviews