WiseDriving Reviews

Name: WiseDriving
Rating: 3.58

3.6 Rating 4,544 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Metrics

Info

3.6

Based on 4,544 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

About WiseDriving:

At WiseDriving, we give our drivers the opportunity to earn reduced premiums through good driving. Our innovative telematics product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times.

As soon as you get a quote with WiseDriving, we give you an upfront discount of 40% as we trust that if you are willing to have your driving monitored, then you must be a good driver. Plus, if you drive consistently well, you can earn even further reductions!

Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you will drive sensibly,wise driving insurance is the best.”

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Posted 3 years ago

Hi, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 3 years ago

“Terrible customer service”

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Posted 3 years ago

Afternoon, We are sorry to hear you feel this way and we would like to know more, if you would like to email us your information privately, we would be appreciative. Many thanks, Holly

Posted 3 years ago

“Went from 2 to 3 years no claims whilst with this company and the renewal is over 3x the amount of the first insurance!!! Absolute joke.. Driven around 3000 miles this year and cant wait to remove their blackbox. Terrible company.”

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Posted 3 years ago

Hi Bobby We are sorry to hear you are unhappy with your policy. Were you unfortunate enough to have a claim? We work with a panel of insurers and we will provide the most competitive quote available. We are sorry you are not happy with the price offered. Was there anything in particular that makes you want a policy without the box? The box monitors your driving behavior and how you drive will affect the score. You may either get refunds for driving well or, additional premiums for a low driving behavior score. Many thanks, Holly

Posted 3 years ago

“Great value for money. And mean what they say”

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Posted 3 years ago

Hi Raj, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Many thanks, Lauren

Posted 3 years ago

“Very good company”

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Posted 3 years ago

Hi Dana, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Many thanks, Lauren

Posted 3 years ago

“very good service”

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Posted 3 years ago

Hi, Thanks for the great review! Our priority is our customers and we’re happy to hear you have had great service. Many thanks, Lauren

Posted 3 years ago

“First time I’m with wisedriving So far so good”

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Posted 3 years ago

Hi Firat, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Many thanks, Adam.

Posted 3 years ago

“Wise drivin is cheap insurance and easy access to contact them. I am happy joining with wise driving .”

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Posted 3 years ago

Hi Almaz, Thanks for your feedback! We’re glad to hear you’ve enjoyed your experience with WiseDriving so far. If there is anything you feel we can do better for you, please let us know. Many thanks, Adam

Posted 3 years ago

“Wise driving has been brilliant for my first personal insuranc.”

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Posted 3 years ago

Hi, Thanks for leaving us such a nice feedback, we’re happy that you loved the service at WiseDriving! Many thanks, Adam

Posted 3 years ago

“Prompt and considerate response to customers like me is one thing that caught my fancy”

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Posted 3 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Many thanks, Adam

Posted 3 years ago

“Wise driving has been brilliant for my first personal insuranc.”

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Posted 3 years ago

Hi, Thanks for taking the time to share your feedback. We work hard to make sure our customers receive a great service. We’re over the moon to receive your appreciation, so thank you! Many thanks, Adam.

Posted 3 years ago

“I find driving with Wisedriving gives me more confidence when behind the wheel!”

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Posted 3 years ago

Hi Lauren, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Many thanks, Adam.

Posted 3 years ago

“It is excellent and saves money and lives”

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Posted 3 years ago

Hi Martin, Thanks for the great review! Our priority is our customers and we’re happy to hear you have had great service. Many Thanks, Kathryn.

Posted 3 years ago

“Installing telematics in my car helps me to save a lot. My insurance went down because I don't usually drive the car always”

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Posted 3 years ago

Hi, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Please can you amend the overall score to reflect your positive comments? Many Thanks, Kathryn.

Posted 3 years ago

“Great insurance company which rewards good safe driving”

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Posted 3 years ago

Hi, Thank you for such a lovely review, your kind words are much appreciated. We’re glad you’ve enjoyed your experience with WiseDriving. Many Thanks, Kathryn.

Posted 3 years ago

“Good customer service”

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Posted 3 years ago

Hi Henry, That’s great! We are so happy you have enjoyed your experience with us so far and we look forward to bringing you the same level of service throughout your policy with us. Many Thanks, Kathryn.

Posted 3 years ago

“It is ideal for me as I can manage my payments”

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Posted 3 years ago

Hi, Our staff will be thrilled to hear their hard work has been appreciated. Thanks for leaving the great feedback, we greatly appreciate it. Many Thanks, Kathryn.

Posted 3 years ago

“I would like to get the app working but otherwise great”

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Posted 3 years ago

Hi Beau, Thank you for your review. Please contact our customer service department on 01733 308358 and one of our contact centre agents will be able to assist you with any issues you are facing. Our offices are open Monday-Friday 8am-8pm, Saturday 9am-5pm and Sunday 10am-4pm. Many Thanks, Kathryn.

Posted 3 years ago

“Really very good insurance policy I appreciate”

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Posted 3 years ago

Hi Basteenpan, Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service. Many Thanks, Kathryn.

Posted 3 years ago

“Easy to work with and not to complicated”

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Posted 3 years ago

Hi Demarne, Thanks for your positive comments, we are so glad to hear you have enjoyed your experience with us! Many thanks, Lauren

Posted 3 years ago

WiseDriving is rated 3.6 based on 4,544 reviews