Performance Direct Reviews

Name: Performance Direct
Address: Performance Direct, 7 Station Lane, Hornchurch, Essex
Rating: 4.55

4.6 Rating 2,687 Reviews

89 %

of reviewers recommend Performance Direct

Company Reviews

Metrics

4.6

Based on 2,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Performance Direct 5 star review on 1st September 2025

Martins Jekabsons Martins Jekabsons

Performance Direct 5 star review on 17th July 2025

Wayne Wright Wayne Wright

Performance Direct 5 star review on 22nd June 2025

Anonymous

Bryan Burke Bryan Burke

Performance Direct 5 star review on 21st May 2025

Anonymous

Performance Direct 5 star review on 24th April 2025

John Hargrave

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Straight forward and quick”

Helpful Report

Posted 9 months ago

Hi Trevor, Thank you for the fantastic 5-star review! We're delighted that you found our service straightforward and quick. It's always our goal to make your experience as smooth as possible. If you ever need assistance again, don't hesitate to reach out! Best wishes, Molly Performance Direct

Posted 9 months ago

“Well to be honest one of the best insurance company's I have been with up to now”

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Posted 9 months ago

Hi Chris, Thank you for the amazing 5-star review! We're thrilled to hear that you consider us one of the best insurance companies you've been with. Your satisfaction is our top priority, and it’s fantastic to know we’re meeting your expectations. If you ever need assistance or have questions in the future, don’t hesitate to reach out. Best wishes, Molly Performance Direct

Posted 9 months ago

“Good price, and great service when you need it. Happy customer!”

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Posted 9 months ago

Hi there, Thank you for the wonderful 5-star review! We’re so glad to hear that you found our prices great and our service top-notch. Your happiness as a customer means the world to us. If you ever need anything in the future, we're always here to help! Best wishes, Molly Performance Direct

Posted 9 months ago

“I have recently insured my motorcycle with this company. Very easy and straightforward, staff friendly and all questions answered, would recommend”

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Posted 9 months ago

Hi Oleksandr, Thank you for the fantastic 5-star review! We're delighted to hear that you found the process of insuring your motorcycle easy and straightforward. Our team is always here to help, and it's wonderful to know that their friendly service made a positive impression on you. We truly appreciate your recommendation! If you need anything else, don't hesitate to reach out. Best wishes, Molly Performance Direct

Posted 9 months ago

“Sadly I have had a couple of mishaps over the past years and Performance Direct have looked after me brilliantly. I cannot thank them enough and I shall certainly try to drive more carefully.”

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Posted 9 months ago

Hi William, Thank you so much for the glowing 5-star review! We're truly grateful for your kind words and thrilled to hear that Performance Direct has supported you through your mishaps. It’s always our aim to help our customers feel secure on the road. Remember, we're just a message away if you ever need us again. Best wishes, Molly Performance Direct

Posted 9 months ago

“Very cheap quote which i am very happy about and easy to sort out the insurance”

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Posted 9 months ago

Hi Martin, Thank you for the amazing 5-star review! We’re thrilled to hear you found our quote very cheap and the insurance easy to sort out. Your satisfaction is our priority, and we’re glad we could make this process smooth for you. If you have any questions or need assistance in the future, just let us know! Best wishes, Molly Performance Direct

Posted 9 months ago

“Very clear efficient service with helpful backup if needed.”

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Posted 9 months ago

Hi there, Thank you for the fantastic 5-star review! We’re delighted to hear that you found our service clear and efficient. It’s our goal to provide helpful backup whenever needed. If you have any questions or need support in the future, please don’t hesitate to get in touch! Best wishes, Laura Performance Direct

Posted 9 months ago

“Easy renewal process. Fortunately have not had to use company services to date.”

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Posted 9 months ago

Hi Phillip, Thank you for the wonderful 5-star review! We're glad to hear that you found the renewal process easy. It's great to know that everything is running smoothly for you. If you need any support in the future, don’t hesitate to reach out. Best wishes, Molly Performance Direct

Posted 9 months ago

“All good and easy to set up”

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Posted 9 months ago

Hi Martin, Thank you for the fantastic 5-star review! We’re so glad to hear that you found everything good and easy to set up. Your positive feedback encourages us to keep delivering seamless experiences. If you need any further assistance or have any questions down the line, feel free to reach out! Best wishes, Jess Performance Direct

Posted 9 months ago

“Competitive”

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Posted 10 months ago

Hi , Thank you for the 5-star review. We're thrilled to hear you found our service competitive. Your feedback inspires us to continue striving for excellence, and we're here to help whenever you need us. Don't hesitate to reach out if you have any questions or need assistance in the future! Best wishes, Jon Performance Direct

Posted 10 months ago

“Quick to answer the call & sorted in minutes!”

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Posted 10 months ago

Hi Amanda, Thank you for the awesome 5-star review! We’re delighted to know that our team was quick to assist you and got everything sorted in no time. Your feedback truly motivates us to keep delivering prompt service. If you ever need anything else, don’t hesitate to reach out! Best wishes, Jess The Performance Direct Team

Posted 10 months ago

“Great service, quick and easy 👌”

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Posted 10 months ago

Hi there, Thank you for the amazing 5-star review! We're thrilled to hear that you found our service quick and easy. Your feedback brings a smile to our team's faces and inspires us to keep up the great work! If you need any assistance in the future, just let us know. Best wishes, Jess Performance DIrect

Posted 10 months ago

“Fast and friendly service. 5⭐️”

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Posted 10 months ago

Hi Matt, Thank you for the fantastic 5-star review! We’re pleased to hear that you experienced fast and friendly service. Your positive feedback motivates us to keep delivering the best experience possible. If there's anything else we can assist you with in the future, don’t hesitate to reach out! Best wishes, Molly The Performance Direct Team

Posted 10 months ago

“Advisor I spoke to very helpful answered my question thank you”

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Posted 10 months ago

Hi, Thank you for your wonderful 5-star review! We're so glad to hear that you found our advisor helpful in answering your questions. Your feedback inspires us to continue providing excellent service. Best wishes, Emily The Performance Direct Team

Posted 10 months ago

“Very easy to use, easy to understand,”

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Posted 10 months ago

Hi Robin, Thank you for the wonderful 5-star review! We’re delighted to hear that you found our service easy to use and understand. Your feedback encourages us to keep striving for excellence. If you have any questions or need further assistance, feel free to reach out anytime! Best wishes, Jess The Performance Direct Team

Posted 10 months ago

“Overly happy with the insurance quote, significantly less than my renewal quote from Admiral was. The follow up calls I received to clarify my policy was quick, to the point and easily sorted out. I'd happily recommend Performance Direct to anyone wanting an honest quote.”

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Posted 10 months ago

Hi Allan, Thank you for the fantastic 5-star review! We're thrilled to hear that you found a great insurance quote with us that beat your renewal from Admiral. It's great to know that our follow-up calls were helpful and efficient in clarifying your policy. Your recommendation means the world to us! If you have any further questions or need assistance, don’t hesitate to reach out. Best regards, Jess The Performance Direct Team

Posted 10 months ago

“they listen to my needs and find an insurance provider that fits at a reasonable price”

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Posted 10 months ago

Hi Raymond, Thank you for the fantastic 5-star review! We're so pleased to hear that our team was able to listen to your needs and find you a suitable insurance provider at a reasonable price. Your satisfaction motivates us to continue delivering exceptional service. If you need any further assistance, don’t hesitate to reach out! Best regards, Molly The Performance Direct Team

Posted 10 months ago

“Well happy”

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Posted 10 months ago

Hi Paul, Thanks a ton for the awesome 5-star review! We're thrilled to hear that you're well happy with your experience. Your positivity truly inspires us to keep delivering great service. If there's anything else we can do for you, just give us a shout! Kind regards, Molly Performance Direct

Posted 10 months ago

“Oliver was so patient and helpful in putting together our camper van insurance.”

Helpful Report

Posted 10 months ago

Hi Michael, Thank you so much for the wonderful 5-star review! We're so glad to hear that Oliver was patient and helpful in getting your camper van insurance sorted. Your kind words really motivate us to keep providing the best service possible. If you need anything else, just let us know! Best wishes, The Performance Direct Team

Posted 10 months ago

“Whole process was dealt with easily and smoothly.”

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Posted 10 months ago

Hi Stephen, Thank you for the fantastic 5-star review! We’re delighted to hear that you found the whole process easy and smooth. Your feedback means a lot to us, and we’re always here to assist you in the future. Best regards, Sam Performance Direct

Posted 10 months ago

Performance Direct is rated 4.6 based on 2,687 reviews