Jukes Insurance Reviews

4.89 Rating 656 Reviews
99% of reviewers recommend Jukes Insurance

About Jukes Insurance: Based in Bromsgrove, Worcestershire, our team have over 160 years’ combined experience and are dedicated to providing the very best in customer service to our customers across the West Midlands and nationwide.

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Phone:
01527 874092

Email:
info@jukesinsurance.co.uk

Location:
63 Broad St
Bromsgrove
Worcestershire

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
Customer Service
communication channels
Telephone, Live Chat, Email
queries resolved in
Under an hour
customer service
4.89 out of 5
"Usually very good but did call a head 3 weeks before renewal for an emailed renewal quote due to being on holiday at renewal time. Nothing appeared until a last minute on email on Friday afternoon to say my insurance would expire on the Sunday. Apart from that they offer a great service and find great prices for you."
Helpful Report
Thanks for taking the time to leave us a review. I am sorry that we did not respond to your request for an email quote. I can see that we sent a letter 3 weeks prior to renewal as usual but appreciate this was not what you requested. We strive to uphold a high standard of service but will review our processes again for the future. I am glad that we managed to contact you before the renewal was due and thank you for continuing your cover through us. If ever you experience any problems in the future please do not hesitate to contact us.

Best regards
Richard Godsall
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Jukes Insurance is rated 4.89 based on 656 reviews