Jukes Insurance Brokers Reviews

4.9 Rating 1,949 Reviews
99 %
of reviewers recommend Jukes Insurance Brokers
Based on 1,949 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Documents Delivered On-time
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Jukes Insurance Brokers Reviews

About Jukes Insurance Brokers:

Based in Bromsgrove, Worcestershire, our team have over 160 years’ combined experience and are dedicated to providing the very best in customer service to our customers across the West Midlands and nationwide.

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01527 874092




63 Broad Street, Bromsgrove, Worcestershire

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Anonymous  // 01/01/2019
Unfortunately the emergency cover provided does not meet expectations. Contacted the helpline on Wednesday 22nd June about a burst pipe at 1530, advised to turn water supply off and that an engineer would arrive within 4 hours. An hour later advised nobody available to visit property but someone will call tomorrow between 11am and 3pm. So no hot water, in fact no running water and a burst pipe. JUST EXACTLY WHAT AM I PAYING EXTRA FOR HOME EMERGENCY COVER?
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Posted 1 month ago
No renewal papers sent just direct debt papers I wanted to add bit to my policy and had no option to do this, this year. very poor service
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Posted 6 months ago
Dear Mr Pointer Thank you for taking the time to leave us a review, and for your time on the phone yesterday. As discussed, renewal papers were sent by email 22 days before renewal, but it appears they may have fallen into junk mail which is very unfortunate. We followed this up by text message the day before renewal to confirm whether you wanted to proceed, but can appreciate that this may not have left time to discuss changes having not previously received the email. We can make changes to your policy mid-term and will explore those that we have discussed, and will waive any administration charges relating to this in light of your experience. We pride ourselves on our customer service and hope that you will understand that this was not something that we have done deliberately to impact your renewal. Kind regards James Godsall Managing Director
Posted 5 months ago
Jukes responding promptly and efficiently to my enquiry and the customer service was excellent
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Posted 1 year ago
Jukes Insurance Brokers is rated 4.9 based on 1,949 reviews