Jukes Insurance Brokers Reviews

Name: Jukes Insurance Brokers
Rating: 4.92

4.9 Rating 2,937 Reviews

99 %

of reviewers recommend Jukes Insurance Brokers

4.9

Based on 2,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jukes Insurance Brokers:

Based in Bromsgrove, Worcestershire, our team have over 160 years’ combined experience and are dedicated to providing the very best in customer service to our customers across the West Midlands and nationwide.

Visit Website

Phone:

01527 874092

Email:

info@jukesinsurance.co.uk

Location:

63 Broad Street, Bromsgrove, Worcestershire
B61 8LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a fantastic service & highly recommend.”

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Posted 1 month ago

“I hve been with Jukes for many years now and have always found them extremely helpful. And they are there to help you if you need to contact them with an insurance issue. Very friendly, courteous, and professional people.”

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Posted 1 month ago

“What a great company I started using Jukes in 1978. Even though I have moved several times. No matter where I live I will always use them. Great staff, they are always there when you need them. I highly recommend this company”

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Posted 1 month ago

“Have been using Jukes Insurance since 1987. They've always been very helpful, always wanting the best for the customer. Would thoroughly recommend them.”

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Posted 1 month ago

“Very good presention easy to talk to on the phone . Gave alteranative insurance quote which I accepted. I used this company for many years and Have always found them fair. Tony”

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Posted 1 month ago

“Super service, lovely staff”

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Posted 1 month ago

“Exceptional service, I would highly recommend without a shadow of doubt.”

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Posted 1 month ago

“Friendly staff and very efficient service.”

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Posted 1 month ago

“As ever excellent advice, complete clarity of the cover available and efficient, responsive customer service to execution of cover.”

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Posted 1 month ago

“Always helpful and friendly with very good advice”

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Posted 2 months ago

“Personalised prompt response by telephone or email by an appropriate expert depending on the insurance query and also offering support and specialised services for claims.”

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Posted 2 months ago

“Staff are friendly and helpfull.”

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Posted 2 months ago

“Always have time to see if they can get a better deal for you. Have been with Jukes Insurance for many years, and have always been satisfied with the service received.”

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Posted 2 months ago

“We needed help with our house insurance claim about our burst water pipe .the service we received was appalling, we had to find our own company to fix the problem .then fight to get our money back. We r not happy .with the house insurance.”

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Posted 2 months ago

Thank you for your feedback. We've since spoken with you and appreciate you sharing your experience regarding service from the Home Emergency Insurance provider. As discussed, the claim was reported directly to the Home Emergency provider, and while we were made aware that you had to arrange your own repairs and submit the invoice, we were not informed of the difficulties you experienced in obtaining a refund. Until seeing this review, we assumed everything was proceeding as expected. We completely understand your frustration regarding the lack of availability from the Home Emergency provider. We would have been happy to offer support where possible if we had been made aware of the ongoing issues. We appreciate you choosing us as your insurance broker and are sorry that you feel let down on this occasion. If there is anything further we can do, or if you have any additional concerns, please do not hesitate to contact us on 01527 874092. Kind regards Arran Williams Director

Posted 2 months ago

“Always very helpful also excellent for looking around for better quotes Staff are incredibly polite and curtious a pleasure to do business with”

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Posted 2 months ago

“Extremely efficient, all staff are pleasant but Carol is absolutely outstanding and always able to answer queries and inspires great confidence whenever help is needed. She has immense knowledge of the insurance industry.”

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Posted 2 months ago

“Very helpful. Friendly and available. Queries are dealt with immediately. Able to have a conversation face to face .”

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Posted 2 months ago

“Very efficient excellent service”

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Posted 2 months ago

“Always excellent and very personal service.”

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Posted 2 months ago

“Super friendly company and very efficient- the only niggle is the “admin fee” .”

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Posted 2 months ago

Jukes Insurance Brokers is rated 4.9 based on 2,937 reviews