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Homeprotect Reviews

4.4 Rating 2,951 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 2,951 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Quick, fast, efficient service, great product and customer service.
Helpful Report
Posted 4 years ago
We aim to please! Thank you for your kind review! Angela at The HomeProtect Team
Posted 4 years ago
Brilliant as usual.. the renewals came through a bit more than last year. Which was to be expected. I did nothing and it was renewed automatically on the same card used as last year . I would recommend !
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Posted 4 years ago
This is what we like to hear. We like to keep things nice and easy. Thank you choosing HomeProtect again! Have a great day! Angela at The HomeProtect team
Posted 4 years ago
Excellent telephone service
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Posted 4 years ago
So pleased you were happy with our service! Thank you for your 5 star review. Angela at The HomeProtect Team
Posted 4 years ago
It was a seamless process. The renewal notice & new price ( about £25 more than previous year) came through & I just let the new policy start. When I contacted them in 2020 to start cover the staff were very helpful & knowledgeable.
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Posted 4 years ago
That's what we like to hear! We aim to please here at HomeProtect! Thank you for your 5 star review! Angela at The HomeProtect Team.
Posted 4 years ago
The time staff spent explaining the product i was buying and of course the price.
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Posted 4 years ago
Hi Kaz, Thank you for your 5 star review! Our team here at HomeProtect are highly knowledgeable on our products and we always aim to please! Angela at The HomeProtect Team
Posted 4 years ago
Great service by Nigel in your Shrewsbury outlet.Great value and reasonable insurance. Will return.
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Posted 4 years ago
Value for money
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Posted 4 years ago
At HomeProtect we pride ourselves on great value for money! Were happy you're pleased with your policy Helen! Thanks Angela at The HomeProtect Team
Posted 4 years ago
Really helpful on the phone when I wanted to upgrade my policy.
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Posted 4 years ago
Thank you for your 5 star review! Were really pleased you're happy with the service you received. Have a nice day! Angela at The HomeProtect Team
Posted 4 years ago
Great service, love the fact that everything can be done online
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Posted 4 years ago
Really efficient and a competitive price.!
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Posted 4 years ago
Great to hear! Thank you for 5 stars PaulC. Regards, The HomeProtect Team
Posted 4 years ago
Although never I have never claimed I am confident that the insurance in place provides adequate cover for me.
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Posted 4 years ago
Hi Edward, Good to hear. Fingers crossed you never have to make a claim. Regards, The HomeProtect Team.
Posted 4 years ago
Comprehensive policy at very good price, halved my home insurance costs.
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Posted 4 years ago
Easy to deal with. Good service when I needed to make a claim.
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Posted 4 years ago
My insurance hadn’t been renewed due to my card having expired. I spoke to Marina who was so helpful and understanding of my particular situation. After answering all the relevant questions imagine my surprise when I was quoted £4 less than my renewal notice. The whole process was painless. Thank you
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Posted 4 years ago
Easy to do
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Posted 4 years ago
Good price and excellent customer service.
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Posted 4 years ago
Excellent, helpful and prompt customer service over the phone and even granted a discount for renewing for second year! Home Protect offer very competitive prices for long-term, unoccupied properties. Recommend getting a quote! Keith
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Posted 4 years ago
Very simple to sort out and purchase.
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Posted 4 years ago
Simple online purchase at a competitive price
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Posted 4 years ago
Great customer service, have been a customer for a few years now. Very helpful when needed to make a claim. Competitive prices too!
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Posted 4 years ago
Homeprotect is rated 4.4 based on 2,951 reviews