Login
Start Free Trial Are you a business? Click Here

Homeprotect Reviews

4.5 Rating 3,762 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,762 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

I will not use them again. Takes ages to get through on the phone. Wanted too charge an exorbitant amount to cancel policy when I needed to leave I still have one policy with them but will not be renewing.
Helpful Report
(Home Insurance) - Posted 11 years ago
Dear Sir / Madam, We're really sorry that you had a difficult time getting through on the phones. We did experience extremely high call volumes during October and early November but have since recruited and trained a lot more agents to be available to answer the calls, so you should find it much easier to get through now, if you have any further questions. The cancellation fee is in line with other insurers, but we're sorry if it seemed expensive. If you would like to discuss this further then please do email me at marketing@homeprotect.co.uk with your policy number (of the remaining policy), your full name and the postcode of your insured property. I will keep an eye out for your email and follow your case through. With kind regards, Elisabeth, Digital Marketing Manager, HomeProtect
Posted 11 years ago
Homeprotect is rated 4.5 based on 3,762 reviews