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Homeprotect Reviews

4.4 Rating 3,157 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,157 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Straight forward online application. I needed to call them however and requested a call back which didn’t happen hence 4 stars not 5. I took out Home and contents insurance making a great saving on previous insurers. Here’s hoping I never have to use it!
Helpful Report
Posted 7 years ago
straight forward to order, good communication with the portal
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Posted 7 years ago
Very helpful agent. Speedy cover. Not hugely expensive and a great deal more comprehensive than some of the other companies I contacted
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Posted 7 years ago
Exceptionally friendly and well informed staff and excellent online access to information - clear, easy and no excessive paperwork.
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Posted 7 years ago
After getting a very high renewal quote from my previous home insurance provider I shopped around and HomeProtect came in with a very reasonable like for like quote.
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Posted 7 years ago
Fast & easy service Efficient customer service and great communication via emails!
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Posted 7 years ago
Good price. Good website.
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Posted 7 years ago
Claims are easy as the renewing is.
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Posted 7 years ago
Had to make changes to my policy - prior to renewal. Great smooth service - only gripe was that the underwriters took a while to approve all the changes. I had to keep chasing ...Customer service team provided excellent and helpful service
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Posted 7 years ago
Renewal process very smooth and price is good
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Posted 7 years ago
No fuss, no nonsense, just efficiency and great customer service.
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Posted 7 years ago
Good price and easy to organise.
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Posted 7 years ago
Easy to get to an agreement when some unusual factors in the insurance. Online forms were fine, followed by quick useful call
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Posted 7 years ago
easy to set up, covers everything I need
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Posted 7 years ago
Helpful and polite staff member
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Posted 7 years ago
Purchased a policy that includes everything I need. Renewed it several times because the premiums have remained reasonably priced without loss of quality.
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Posted 7 years ago
Easy to use and good value for money.
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Posted 7 years ago
Easy process overall. No issues.
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Posted 7 years ago
HomeProtect is one of very few Insurance Companys which will insure a holiday home, which is sometimes unoccupied for more than 30 consecutive days.
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Posted 7 years ago
Easy to get a quote. Clear and simple website with straightforward forms. Good communication afterwards.
Helpful Report
Posted 7 years ago
Homeprotect is rated 4.4 based on 3,157 reviews