Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are glad to know you are pleased with the service and policy premium.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you we appreciate the time taken to leave us a 5 star review and are happy to know you are pleased with the service from our team.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you for taking the time to leave us a 5 star positive review, we appreciate the feedback and are happy to hear of your experience.
Kind regards,
Molly
Grove & Dean
“Good price for the first year, but got charged more when I submitted my agreed value form, which i was told would last for three years, so thought it might be worth the extra cost. When it came to renewal, the price had gone up a bit and the underwriter changed, excess was more too. Decided to renew because I had the agreed value, only to be told afterwards that I had to submit another agreed value application because the underwriter had changed, but it would be free of charge. I submitted the forms again, same ones & information I had previously submitted and then got told I had to pay more because I hadn't previously declared the 5 speed gear box, which I obviously had when I previously sent in the forms as well as when I originally took out the first policy. Anyway, all MGB's have a five speed box, i.e. 4 forward gears and overdrive. Luckily, my policy hadn't started, so due to all the mis information and unhelpful staff, I decided to cancel the renewal, got a full refund and went elsewhere for my insurance.”
Hi,
We are sorry to hear of the problems encountered when renewing, unfortunately we do have to re request Agreed Value when changing to a new provider. However, we do appreciate this can be frustrating and should you wish to discuss this further please contact us via our website using live chat or feedback form and we will be happy to help.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you for sharing your review with us, we are happy to hear you are pleased with the polic premium and service from our team.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you for taking the time to leave us a 5 star positive review, we appreciate the feedback and are happy to hear of your experience.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you for taking the time to leave us a 5 star review, we are glad to know that you are happy with the service we provide.
Kind regards,
Molly
Grove & Dean
“Having joined these guys for the first time as brokers of insurance, I e had a pleasant experience and they have been helpful in all aspects from the beginning middle and to the final so big up to all the people there and look forward speaking to you guys if I need to.”
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are pleased to know you are happy with the service from our team.
Kind regards,
Molly
Grove & Dean
Hi,
We are delighted to hear that you are pleased with our service and premiums, thank you for taking the time to leave us this review.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you for taking the time to leave us a 5 star positive review, we appreciate the feedback and are happy to hear of your experience.
Kind regards
Grove & Dean
Jon
Hi,
Thank you for taking the time to leave us a 5 star review, we are glad to know that you are happy with the service we provide.
Kind regards
Molly
Grove & Dean
Hi,
Thank you for taking the time to leave us a 5 star review, we are very glad to know that you are happy with the service we provide.
Kind regards
Molly
Grove & Dean
