“Very disappointed in the service received. Had insurance over a year , then find out my husband who has crohns and leukaemia had put the wrong purchase date in when he initially set the policy up.you took the payment for this year without my permission, bearing in mind its my policy!”
Hi,
Thank you for sharing your review with us, we are sorry to hear about your negative experience. Your feedback is appreciated and your comments have been passed onto the relevant department managers.
Kind regards,
Molly
Grove & Dean
“Been with Grove & Dean years. This renewal though, was something else. The price and add on costs were horrendous. So, I had to do it myself even though I was ill and ended up hospitalised. I could have done without that if Grove & Dean had been reasonable.”
Hi,
Thank you for sharing your review with us, we are sorry to hear about your negative experience. Your feedback is appreciated and your comments have been passed onto the relevant department managers.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
“i have found grove & Dean a fare and very good insurance been with them a few years now and are very reasonable price company very helpful sure will be staying with them all at grove & dean have a very good xmas thankyou.
regards
ROY”
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
“Forced into purchasing my car insurance at twice the price from last year, despite no change in circumstances nor any accidents. Previous insurance company for performance cars, ERS, no longer using G&D as broker. $550 last year. This year over $1300!”
Hi,
We are sorry to hear you are unhappy with this years renewal quote. Unfortunately multiple factors and statistics are taken into account when generating a customers premium, the insurance market is also everchanging so we cannot guarantee the price wont increase. However we confirm that your concerns have been passed onto the relevant department managers.
Kind regards,
Jess
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
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