Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.65

4.7 Rating 2,449 Reviews

92 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,449 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

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“Excellent communication, reasonable insurance, easy to use app”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5 star review, we aim to make the process as simple and straightforward as possible, so your review is much appreciated. Kind Regards Jon Grove & Dean

Posted 11 months ago

“Another price hike .. disappointing all insurers are asking for much higher renewal prices with no explanation as to why!..”

Helpful Report

Posted 11 months ago

Hi, We apologise in regard to your renewal increase, as a broker we are only able to offer the cheapest price with the insurers we work, and always send out the cheapest we can offer with them for your renewal. We have a select panel of insurers, so we do not have access to the whole insurance market. We understand if you were able to find a cheaper policy elsewhere, if you do not wish to renew, but we appreciate the feedback and are sad to see you go as a customer. Kind regards, Molly Grove & Dean

Posted 11 months ago

“Was given a quote for insurance and everything Was explained and read out to me My advisor made sure I understood all my insurance details before he went ahead with it for me I felt at ease with my advisor who went above and beyond to make sure I got the best deal 👏👏👏”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5-star review, we are glad to know that you are happy with the service from Harry in our contact centre and that you found him to be helpful. Kind regards, Molly Grove & Dean

Posted 11 months ago

“Easy to do business”

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Posted 11 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear you are happy with our services. Kind regards, Molly Grove & Dean

Posted 11 months ago

“Only just taken out 2 policy’s Due to price and ease so the 5 stars Are for price Let’s hope going forward you don’t lose stars.”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5-star positive review, we are happy to know you are pleased with the services. Kind regards, Molly Grove & Dean

Posted 11 months ago

“Dry easy to arrange”

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Posted 11 months ago

Hi, Thank you for your 5-star review of us, we are pleased you are happy with the services we provide as a company. Kind regards, Molly Grove & Dean

Posted 11 months ago

“Good service, good price and helpful staff.”

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Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5-star review, we are glad to know that you are happy with the service we provide. Kind regards, Molly Grove & Dean

Posted 11 months ago

“Im very happy with Grove & Dean they have always given a good quote for my insurance. Even though I shopped around this time I couldnt beat them,Thank you.”

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Posted 11 months ago

Hi, Thank you for taking the time to leave us this review, we are so pleased to know you are renewing with us for another year and are happy with the premium offered. Kind regards, Molly Grove & Dean

Posted 11 months ago

“Excellent service.”

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Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5-star review, we are glad to know that you are happy with the service we provide. Kind regards, Molly Grove & Dean

Posted 11 months ago

“Very good service”

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Posted 11 months ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear you are happy with our services. Kind regards, Molly Grove & Dean

Posted 11 months ago

“Best cover I’ve ever had they are always there to help when I need help”

Helpful Report

Posted 11 months ago

Hi, Thank you for sharing your 5-star review with us, your positive feedback is appreciated. We are delighted to hear you’re satisfied with our services. Kind regards, Molly Grove & Dean

Posted 11 months ago

“Had a quick question and issue was rectified immediately”

Helpful Report

Posted 11 months ago

Hi, We are thrilled to hear our team were able to help and resolve your query. We appreciate the time taken to leave us, and our team a positive review. Kind Regards Jon Grove & Dean

Posted 11 months ago

“Quickand easy but not the cheapest option”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to leave us a positive review. Please don't hesitate to contact us if you do have any queries or questions about your policy. Kind Regards Jon Grove & Dean

Posted 11 months ago

“excellent company and great prices but i cant get on the website to change my address”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5 star review, if you are having trouble making any changes online, please get in touch and one of our advisors will be happy to assist. Kind Regards Jon Grove & Dean

Posted 11 months ago

“Tried other companys that were cheaper but G &D have the best cover by far. Cannot fault their service.”

Helpful Report

Posted 11 months ago

Hi, We are thrilled to hear we were able to help and assist in finding the best cover for yourself. Our team strive to offer the best possible service at a competitive price. Kind Regards Jon Grove & Dean

Posted 11 months ago

“Grove & dean are quite good but the only problem is that the insurance almost doubled in a year (with NO claims made). I thought this was meant to be going down not up!”

Helpful Report

Posted 11 months ago

Hi, Thank you for taking the time to leave us a positive review, we appreciate the time taken. Kind Regards Jon Grove & Dean

Posted 11 months ago

“Found it very easy sign up, and good price”

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Posted 11 months ago

Hi, We are thrilled to hear how easy and simple the process was to insure with us, we aim to make the process as simple and stress free as possible, so your review is greatly appreciated. Kind Regards Jon Grove & Dean

Posted 11 months ago

“The staff have always been very helpful when phoning, and their website is easy to use too. Just a shame the prices are so high, but I guess it's the same everywhere. Very happy repeat customer.”

Helpful Report

Posted 11 months ago

Hi, We are thrilled to hear you have chosen to renew with us for another year, our team work hard to find the most suitable policy. We look forward to another year of service. Kind Regards Jon Grove & Dean

Posted 11 months ago

“Dealing with real and helpful people”

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Posted 11 months ago

Hi, Thank you for taking the time to leave us a 5 star review, our team aim to make the process as simple and straightforward as possible. Thank you Jon Grove & Dean

Posted 11 months ago

“Great service and friendly staff.”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us and our team a 5 star review. Our team work hard to offer the best possible service so your review is much appreciated. Please don't hesitate to contact us if you do have any queries or questions on your policy. Kind Regards Jon Grove & Dean

Posted 1 year ago

Grove & Dean Private Clients is rated 4.7 based on 2,449 reviews