Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.67

4.7 Rating 2,664 Reviews

93 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

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English

“All good no problem thank you”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your fantastic 5-star rating of Grove & Dean Private Clients! We sincerely appreciate your feedback and are thrilled to hear that you had a great experience with us. It's always rewarding to know that our efforts are making a difference for our valued clients like yourself. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Clear comms, good service and bucking the trend on the price. Thank you!”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your fantastic 5-star rating and for taking the time to review Grove & Dean Private Clients. We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Fast ,efficient and hassle free.”

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Posted 1 year ago

Hi, Thank you so much for your fantastic 5-star rating of Grove & Dean Private Clients! It means a lot to us that you took the time to share your experience. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Very helpful”

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Posted 1 year ago

Hi, Thank you so much for taking the time to give us a 5-star rating for Grove & Dean Private Clients. We truly appreciate your feedback and are delighted to hear that you found our service to be very helpful. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Easy quick transaction at a very fair price. Impressive, thank you.”

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Posted 1 year ago

Hi, Thank you so much for giving Grove & Dean Private Clients a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had an easy and quick transaction at a very fair price. Your kind words are truly impressive, and we are grateful for your support. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Very easy to renew”

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Posted 1 year ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with a fantastic 5 stars! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Easy to deal with, smooth process and documents issued quickly, also app with all details and docs availability”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to rate Grove & Dean Private Clients with a 5-star rating. We truly appreciate your feedback and are thrilled to hear that you found our services easy to deal with, with a smooth process and quick document issuance. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Is my insurance good to go? I received an email from a third party , something about signing a credit agreement for the monthly payments but I don't know yet if it complete”

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Posted 1 year ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with 4 stars. We greatly appreciate your positive feedback and are delighted to see that you are satisfied with our services. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with five stars! We truly appreciate your kind feedback and are thrilled to hear that we provided you with good service. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Easily the best prices on the market”

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Posted 1 year ago

Hi, Thank you so much for the exceptional 5-star rating you granted Grove & Dean Private Clients. We deeply value your feedback and are thrilled to know that you had such a fantastic experience with us. Kind regards, Molly Grove & Dean

Posted 1 year ago

“i would prefer to talk to a human but you take forever to answer your phones”

Helpful Report

Posted 1 year ago

Hi, We are sorry for any call waiting experienced due to an unexpected high level of calls. We can confirm that your comments have been passed onto the relevant department manager. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Grove and Dean did all the work looking for the right insurance cover for me. All I had to was pay.”

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Posted 1 year ago

Hi, Thank you for taking the time to share this 5 star review with us, we are so pleased to know you are happy with the service from our team when setting up your policy. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Perry was excellent in getting hard copies out to me as requested.Thank you”

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Posted 1 year ago

Hi, Thank you for sharing your 5-star review with us, your positive feedback is appreciated. We are delighted to hear of your positive experience with us and the great service from Perry in our contact centre. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Good and reasonable price.👏🙏”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing your 5-star review with us, your positive feedback is appreciated. We are delighted to hear of your positive experience with us. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Real people to talk to with sound help and advice”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a positive review. We are thrilled to hear our team were able to help and assist in any way. Kind regards, Molly Grove & Dean

Posted 1 year ago

“things jumped in price.but when the world comes back to normal? i assume prices will fall. ps a earlier email would be nice.rather doing the acount thing not everybody has smart phones.also a one sheet with numbers and conntacts as separate in case of accident.break down.otherwise ive recomend you to quiet a lot of vintage older customers .cheers”

Helpful Report

Posted 1 year ago

Hi, We are sorry to hear about the problems you encountered. We can confirm that your comments have been passed onto the relevant department managers. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Been a client of them for a couple of years amd are easy deal with, the renewal offer told me that the previous insurer could not supply a competitive quote and found one who could, it was close to one on a price comparision site, but had never come across that brand and to save a small amount was not a huge deal. So have renewed with D&G.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for sharing this 5-star review with us. Your positive feedback is appreciated, and we are so happy to know that you are pleased with the renewal service and competitive premium we have offered. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Excellent service and good competitive price”

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Posted 1 year ago

Hi, Thank you for taking the time to share this review with us, your feedback is greatly appreciated. We are so pleased to know you are happy with the service and competitive premiums we offer. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Exellent service recieved info, on possible problem which was sorted out quickly recieved call back and Email conformation. Unlike previous agent AUTONET”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to give Grove & Dean Private Clients a 5-star rating. We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. Kind regards, Molly Grove & Dean

Posted 1 year ago

“They lost my first email and attachments. In spite of asking for confirmation of them receiving the second transmission of photos and condition report. I have not heard from them since. Their communication is this poor when I am spending money with them I am concerned what their communication will be like if I have to make a claim.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to rate Grove & Dean Private Clients with four stars. We greatly appreciate your feedback and can confirm your comments have been passed onto the appropriate managers for review. Kind regards, Molly Grove & Dean

Posted 1 year ago

Grove & Dean Private Clients is rated 4.7 based on 2,664 reviews