Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.68

4.7 Rating 2,804 Reviews

93 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,804 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have insured with Grove and Dean before. Now I am returning customer due to them presenting a great policy for my motorbike at a very competitive price. The purchase was easy and the online service excellent.”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to welcome you back to Grove & Dean and delighted that you found a great motorbike policy at such a competitive price. It’s our aim to make the purchase process as easy as possible, and we’re glad that our online service met your expectations. Should you need any further assistance or have any questions, please feel free to reach out! Best regards, Molly Grove & Dean

Posted 7 months ago

“Simple and straightforward task to set up a new motor policy.”

Helpful Report

Posted 7 months ago

Hi there, Thank you so much for your excellent 5-star review! We’re thrilled to hear that you found the process of setting up your motor policy simple and straightforward. Our team is always here to ensure everything runs smoothly for you. If you have any further questions or need assistance down the line, please don’t hesitate to reach out! Best regards, Molly Grove & Dean

Posted 7 months ago

“Easy to contact with advisors you can actually speak to instead of chat bots. The advisor I spoke to was friendly and explained everything clearly. Also when a renewal quote is sent to you, they also send a cheaper quote they have found for you to choose from”

Helpful Report

Posted 7 months ago

Hi Jane, Thank you for your wonderful 5-star review! We’re delighted to hear that you enjoyed speaking directly with our friendly advisors and appreciated their clear explanations. It's great to know that our renewal process and the additional quotes offered have made your experience even better. If you have any more questions or need assistance in the future, please don’t hesitate to reach out! Best regards, Molly Grove & Dean

Posted 7 months ago

“It was fine to switch to G & D. and has saved me some cash. I hope I never need to claim from them, but if I do I hope that their that their service continues to be top notch.”

Helpful Report

Posted 7 months ago

Hi John, Thank you for your great 4-star review! We're pleased to hear that switching to Grove & Dean has helped you save some money. We completely understand your hopes regarding claims, and we're committed to providing exceptional service should you ever need it. If you have any questions or need assistance in the future, don’t hesitate to reach out! Best regards, Molly Grove & Dean

Posted 7 months ago

“Everything works in taking out a policy and it was good value. It is not the most exciting thing to review!”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your fantastic 5-star review! We're glad to hear that you found the policy process smooth and valued the service we offer. We completely understand that insurance might not be the most thrilling topic, but we're here to make it as easy as possible. If you need anything else or have any questions, feel free to get in touch! Best regards, Molly Grove & Dean

Posted 7 months ago

“I was looking for classic car insurance and just came across Grove & dean on a search, very good service and the cover I required, no issues with information and the insurance cover, very good cost, would certainly recommend”

Helpful Report

Posted 7 months ago

Hi Brian, Thank you for your outstanding 5-star review! We’re thrilled to hear that you found our service and coverage to be just what you were looking for. Your recommendation truly means a lot to us, and we’re always here to assist you with any future needs! Best regards, Molly Grove & Dean

Posted 7 months ago

“EASE OF USE”

Helpful Report

Posted 7 months ago

Hi James, Thank you for your fantastic 5-star review! We’re delighted to hear that you found our service easy to use. Your feedback is invaluable to us and inspires us to keep improving. If you need any assistance or have further questions, feel free to reach out anytime! Best regards, Molly Grove & Dean

Posted 7 months ago

“Cover represented very good value for money.”

Helpful Report

Posted 7 months ago

Hi Paul, Thank you for your excellent 5-star review! We’re thrilled to hear that you found our cover to be a great value for money. Your feedback is greatly appreciated and motivates us to continue providing outstanding service. If you need anything else, just let us know! Best regards, Molly Grove & Dean

Posted 7 months ago

“Quick response to questions and a fair price, would recommend to others.”

Helpful Report

Posted 7 months ago

Hi Steven, Thank you for your wonderful 5-star review! We're so glad to hear that you appreciated our quick responses and fair pricing. Your recommendation means a lot to us, and we're here to help whenever you need assistance in the future! Best regards, Molly Grove & Dean

Posted 7 months ago

“Excellent service”

Helpful Report

Posted 7 months ago

Hi Thomas, Thank you for your fantastic 5-star review! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and your kind words motivate us to continually strive for excellence. If there’s anything more we can do for you, please don’t hesitate to let us know! Best regards, Molly Grove & Dean

Posted 7 months ago

“Prices great, set up for direct debit very awkward communication with staff found them to be almost dismissive”

Helpful Report

Posted 7 months ago

Hi David, Thank you for your 3-star review. We appreciate your feedback regarding the pricing and the direct debit setup. We're sorry to hear that you found our communication lacking — this is not the service experience we aim to provide. Your comments will help us improve, and we hope to offer you a better experience in the future. If you have any further suggestions or concerns, please don't hesitate to get in touch. Best regards, Molly Grove & Dean

Posted 7 months ago

“perfect all round”

Helpful Report

Posted 7 months ago

Hi Dominic, Thank you for your perfect 5-star review! We’re delighted to hear that you had a great experience with us. Your positive feedback means a lot, and it inspires us to keep delivering top-notch service. If there’s anything else we can assist you with, don’t hesitate to get in touch! Best regards, Molly Grove & Dean

Posted 7 months ago

“Cheapest good insurance I could find”

Helpful Report

Posted 7 months ago

Hi Alan, Thank you for your great 4-star review! We're happy to hear that you found our insurance to be the most affordable option available. Your feedback is valuable to us, and we're committed to providing quality services at competitive prices. If you have any questions or need further assistance, don’t hesitate to reach out! Best regards, Molly Grove & Dean

Posted 7 months ago

“very easy and quick todo”

Helpful Report

Posted 7 months ago

Hi Stewart, Thank you for your great 4-star review! We’re glad to hear that you found the process easy and quick. Your feedback is appreciated, and we’re always here to ensure your experience is enjoyable. If you have any more thoughts or need assistance, feel free to reach out anytime. Best regards, Molly Grove & Dean

Posted 7 months ago

“A perfect service for someone like me who 1. needs a prompt and 2. Likes a good deal; both supplied.”

Helpful Report

Posted 7 months ago

Hi there, Thank you so much for your fantastic 5-star review! We're thrilled that our service met your needs for promptness and great deals. Your satisfaction is our priority, and we love hearing that we hit the mark! If you ever need assistance or have more questions, feel free to reach out anytime. Best regards, Molly Grove & Dean

Posted 7 months ago

“Great insurance cover at a reasonable cost.”

Helpful Report

Posted 7 months ago

Hi Andrew, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our insurance cover both great and reasonably priced. Your satisfaction is our priority, and we appreciate your feedback! If you ever need assistance or have more questions, please don’t hesitate to get in touch. Best regards, Molly Grove & Dean

Posted 7 months ago

“Great service”

Helpful Report

Posted 7 months ago

Hi John, Thank you for your wonderful 5-star review! We’re delighted to hear you had a great experience with our service. Your feedback means a lot to us! If you ever have more questions or need assistance, please don’t hesitate to reach out. Best regards, Jess Grove & Dean

Posted 7 months ago

“Great service replied to my questions straight away without any long waiting times Very happy”

Helpful Report

Posted 7 months ago

Hi Carl, Thank you for your wonderful 5-star review! We're so glad to hear that you enjoyed our prompt responses and that we could assist you without any lengthy waits. Your happiness is what we strive for! If you need anything in the future, don't hesitate to reach out. Best regards, Jess Grove & Dean

Posted 7 months ago

“Can't fault their online processes. Very good communication and timely availability of documents. Will use again. Thanks”

Helpful Report

Posted 7 months ago

Hi Ian, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our online processes faultless and that our communication met your expectations. We truly appreciate your feedback and look forward to assisting you again in the future! Best regards, Jess Grove & Dean

Posted 7 months ago

“Great to deal with”

Helpful Report

Posted 7 months ago

Hi Paul, Thank you for your fantastic 5-star review! We're thrilled to hear that you found it great to deal with us. Your satisfaction is our priority, so if you need anything else, feel free to get in touch! Best regards, Jess Grove & Dean

Posted 7 months ago

Grove & Dean Private Clients is rated 4.7 based on 2,804 reviews