Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
“I have been with Grove & Dean for my car insurance for many years. Each year, at renewal time they would not just accept the existing insurer but would shop around and recommend the best deal. This year however, they did not do this, merely showing me the existing insurer's revised terms (which included a substantial increase in the premium). Not a lot of broking or customer service being undertaken!”
Hi,
We are sorry to hear about the problems you encountered. We can confirm that your comments have been passed onto the relevant department managers.
Kind regards,
Jess
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
“Having just recently chosen your company for our car insurance, my wife and I were very impressed with the details needed prior to joining, by your very helpful, informative and friendly staff member. Also your very quick response to any information required. Thank you.”
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
“In this instance I feel Grove and Dean provided a very poor service.
I cancelled my car insurance renewal 14 days before my existing policy expired.
Despite this period of cancellation before renewal, I still had the first payment of the next
policy stopped from my bank account. Also the reason for cancellation was due to your over inflated
renewal quote, by far and away one of the most expensive I had received”
Hi,
We are sorry to hear about the problems you encountered. If you would like us to investigate this matter further, please provide us with your policy reference number or leave a feedback form on our website and we will contact you back.
Kind regards,
Jess
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
“Very pleased to be dealing with real people who an actually speak on the published telephone line and give the impression of wanting my business. Like a breath of fresh air in contrast to all the big companies- please don’t change!”
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you for sharing your review with us, your feedback is appreciated and your comments have been passed onto the relevant department managers.
Kind regards,
Molly
Performance Direct
“Phoned up to let you know of a non-fault accident I'd had and the person I spoke to ran another check and came up with a reduced quote. Very satisfactory.”
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a positive review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
Hi,
Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service.
Kind regards,
Molly
Grove & Dean
English
