Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,711 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,711 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Best price insurance for an 18 year old full licence holder, and a provisional licence holder . Renewal price not a silly increase also!thank you 😊”

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“Just changed insurers to Go Girl. Found their website easy to follow and competitive in a realistic manner. Hope their service, hopefully will not be needed, will be as good.”

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“The customer service is poor staff unfriendly and unhelpful. Bought a policy for my son didn't realize you had to notify if you change jobs.. Son a apprentice and a student still at college, charged £180 more for remainder of policy. Threatened to cancel insurance if not paid within 7 days.. So rude said we should read All terms and conditions. Will not be using this company again”

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Thank you for your review, we will look into this feedback and a member of the team will be in touch shortly to discuss.

“Go Girl gave me a really good price for car insurance for my daughter while she is learning to drive. Thank you!”

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“What a fantastic price for car insurance for my daughter while she is learning to drive . What a find !”

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“Ordered online insurance for my daughter and was unable to add a years no claims despite being eligible because she has only been driving for a year. I rang the next day with proof of No claims and was told i would have to pay £25 for the amendment. Next day a lady rang to say that I would be charged another £25 because the driving license date was wrong and another £400 was due from the insurer. I had put her provisional licence date rather than full date, but was not asked this on the website. I followed the website advise so feel very angry that I am being charged crazy amounts. I have cancelled the policy after 2 days & have found I will be charged £70 for the privilege so this company have had £120 from me for doing absolutely nothing! The staff were all very rude & totally uncaring. I will not recommend this company to anyone.”

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Thank you for the review and feedback. We will look in to this and a member of our team will be in touch with you shortly to discuss.

“Quick and easy process and fab price !!! Thankyou!!”

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“Really good competitive price. Went on compare the market and Go Girl came out tops again. thank you”

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“Bad customer service. Each advisor gives a different answer to the previous. Managers aren't helpful and are rather rude. Very expensive to make changes. £25 a time. £45 to cancel within 14 days cooling off period.”

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Sorry to see this review. A member of our team will be in touch with you shortly to discuss.

“Very good price for my sons first car insurance. Very easy and clear website for all the details. Quick and easy document issue.”

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“Very pleased with Go Girl”

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“I've been with go girl for 3 years now. It is really good, always the cheapest on price.”

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“Easy to use website. Good portal for uploading documents”

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“I put a review on here a couple of days ago after being unhappy with paying two admin fees in the space of days and also just the hidden costs in Go Girl. I received a message that someone would call me to discuss my review and someone did later that day. They agreed to refund one of the admin fees. Great!! Well it was until the woman said I know you updated your policy to include driving to work but that is not business insurance. Oh, I didnt know. Oh well I said I dont use my car to carry anyone else. Do you go to other work locations I was asked. I said yes now and then I have to attend a meeting at another service or pop to head office usually about once a month and no more than 5 miles. Apparently that will cost me another £100 plus pounds to add to the £100 i paid the other day when I realised that domestic use does not include getting yourself to work. I think this is truely shocking and im sure there must be other people not understanding that they are not insured. I will be changing my policy soon as i can. Go girl are cheap because at basic level you are hardly covered for anything . Be warned.”

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“Great website easy precise and good cover for my daughters first insurance”

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“Good value for money. No issues so far, everything is working well”

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“Very good price, inclusive of extras such as legal cover. Not yet needed to make a claim”

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“By far the cheapst. I havent had any problems with this company at all - i am about to renew with them, i definitely would'nt change now.”

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“Very reasonable price. Needed to insure both teenagers and husband. Gone for telepathic this time. Fast, efficient service . Well done Go Girl.”

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“They were very reasonably priced and we didn't need one of those black boxes which I think are dangerous”

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Go Girl Insurance is rated 4.4 based on 4,711 reviews