Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,711 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,711 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took out a policy yesterday to start at the end of the month - almost three weeks away. Phoned to make a small change and told £25 amendment fee to do so - even though policy not started. Said OK - I'll go elsewhere then, and told £45 fee to leave - again even though policy not started. Rip off company who I am will now report to the Ombudsman.”

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“Go Girl Insurance, or should I say ‘the computer says NO’ company!? I had my first years renewal quote through of £383.90. My policy expired at midnight and therefore I called (the Sunday morning) to renew my policy but was told that it now my policy had expired (11hrs ago) I had to apply for a quote again but could only do this online, so I did. The new quote was now £655.60 WOW a massive £271.70 increase. I phone customer service to see if they could help with the cost but was told the system didn’t allow this ‘computer says NO” and I would have to pay £655.60. No where in the renewal email did it state that the quote would expire once the policy ran out and this wa the very next morning but I was told by customer services at Go Girl (‘computer says NO’) that ‘this was obvious’… not to me it wasn’t. I now face paying an extra £271.70 for renewing my policy or starting a new policy 11hrs after it expired…RIP OFF!!! Anyway they did me a HUGE favour as I went to Sheilas wheels and got cover for £257.53, massive £398.07 cheaper for the year. So thanks GOGIRL (‘computer says NO”) for being so UNHELPFUL and so INSULTING during our dealings with each other…NEVER AGAIN. My advice DO NOT USE GO GIRL INSURANCE!”

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Thank you for your feedback. We have reviewed your recent online quotation and there were some differences in the information entered between the new quote and the renewal that have impacted the rate which you may not have entered intentionally. If you do require any assistance, or wish to discuss, please drop us an email at gogirlfeedback@sabre.co.uk

“Quite good for young drivers as many companies won't even quote !”

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“Bought insurance on line. Rang to change the start date 5 minutes after activating and wanted another £169. Start date and expiry date not clear. Cancelled the policy and cost £45. Most expensive policy ever. Works out at £4,665,600 per year.”

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Thank you for leaving this review. It appears that you have since spoken to customer services, if you do require any further assistance please drop us an email at gogirlfeedback@sabre.co.uk

“I recently brought a 65 place car and as a brand new driver they gave the best price. I'm now going on my second year with go girl. When speaking to go GIrl services they have always been pleasant. Thank you go girl for being a great insurance company.”

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“I've been using Go Girl for a few years now, and they're always providing the cheapest quote. Their process is very easy to use and quick, would recommend to any young driver!”

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“Recently purchased car insurance for my daughter to learn to drive, process was very easy and quick. Although not the cheapest quote, felt more comfortable choosing Go Girl as there policy was very clear and transparent. Would highly recommend Go Girl.”

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“Easy to use and best quote for insurance with a young driver”

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“Strange name Go Girl for a man to use but hey, it was best price with extras thrown in. Convenient to get quick quote & apply for car insurance.”

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“Purchased car insurance for myself my wife and my Son who is a newly qualified driver. Price increased by £200 in one day, wish I took the insurance out yesterday. Still a bit cheaper than other companies, but had to pay a larger deposit. I have had no dealings with the customer services so can not comment on that service. Documents ready to download within minutes ,so that was very good.”

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“Very easy to use, good price and good package for car insurance. Insured within 20 minutes of receiving a quote.”

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“Simple mistake on the online forms, I rang with in 2 mins of the insurance going live and charged £69 to change. Will not use again”

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“I have had go girl insurance for my son for nearly two years now, all been fine. until you need to change something then they want to charge you ridiculous fees!! We have now moved address with 2 and a half months left till insurance due for renewal. My son called them and told need to pay £97.00 for living in a higher risk area (I'm in the countryside!) seems outrageous for the time left and also then have to pay an admin fee of 25.00 ridiculous! needless to say I will not be renewing with them in May and definitely do not recommend they obviously make their money on so called admin fees and address charges. By the way my insurance charged me nothing for address change (one call)”

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“Have used this company a couple of times and they never fail to be professional and courteous.”

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“Fast service got the car insurance done in minutes”

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“good for me”

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“Great price , no hassle web site, If you have a problem quickly sorted Would highly recommend”

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“Great price but the link between the usual comparison site failed to transfer all the details and then increased the price without prompting. i have no option due to laving the payment to last minute other than to pay the extra. Not sure who to blame but this happened from gocompare website. Been using all the comparison sites for years - first time this has happened. lost hours and money as a result.”

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“Really impressed, good web site and price was the best for my young daughter”

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“Really easy and quick to do”

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Go Girl Insurance is rated 4.4 based on 4,711 reviews