Go Girl Insurance Reviews

Name: Go Girl Insurance
Address: 150 South Street, Dorking, 150 South Street, Dorking, Surrey
Rating: 4.44

4.4 Rating 4,721 Reviews

88 %

of reviewers recommend Go Girl Insurance

Company Reviews

Metrics

Info

4.4

Based on 4,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Excellent communication, very happy of my car insurance price as well, 5 stars”

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“Go Girl have made it possible to insure my teenage son for his first car affordably. They are always at the end of the phone and cant do enough to help. i will be insuring with Go Girl again this year as they always come up cheapest on comparison sites if you are insuring a young driver. Thank you Go Girl, i no longer have to be a taxi service thanks to you! :)”

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“Was with Go Girl for my first year of being insured on a car, no faults or complaints. Now starting my 3rd year and Go Girl was the best in comparison with the other companies, smooth and easy payment and super quick to send documents through when payment completed.”

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“Best insurance quote I got fast and efficient for setting up my insurance was a really easy transaction thanks gogirl 🙂”

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“The most competitive price we found. Excellent customer service when I have needed to contact them.”

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“Really good company and really helpful starting a new insurance for my classic car :)”

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“Amazing company, easy and accessible portal, outstanding customer service - so far so good! Please keep it up and we will be "together" forever :)”

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“Great cheap insurance”

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“You ar the cheep and the best”

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“Another person signing up to say what a rip off the admin charges are with this company. They clearly seek to penalise their customers (or in my case not even a customer yet as insurance not started). Avoid like the plague. The comments on here that they are looking in to cases are also false - I escalated my call to customer manager and they are not interested. £25 to change details before a policy starts, £45 to cancel same policy - again before it starts. Clearly make their money from charging people for nothing.”

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Thank you for your feedback. Please could we ask you to drop us an email at gogirlfeedback@sabre.co.uk with your policy number or vehicle registration and we will look into this for you.

“Took out a policy yesterday to start at the end of the month - almost three weeks away. Phoned to make a small change and told £25 amendment fee to do so - even though policy not started. Said OK - I'll go elsewhere then, and told £45 fee to leave - again even though policy not started. Rip off company who I am will now report to the Ombudsman.”

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Thank you for your feedback. A member of the team will be in touch shortly to discuss this with you.

“Go Girl Insurance, or should I say ‘the computer says NO’ company!? I had my first years renewal quote through of £383.90. My policy expired at midnight and therefore I called (the Sunday morning) to renew my policy but was told that it now my policy had expired (11hrs ago) I had to apply for a quote again but could only do this online, so I did. The new quote was now £655.60 WOW a massive £271.70 increase. I phone customer service to see if they could help with the cost but was told the system didn’t allow this ‘computer says NO” and I would have to pay £655.60. No where in the renewal email did it state that the quote would expire once the policy ran out and this wa the very next morning but I was told by customer services at Go Girl (‘computer says NO’) that ‘this was obvious’… not to me it wasn’t. I now face paying an extra £271.70 for renewing my policy or starting a new policy 11hrs after it expired…RIP OFF!!! Anyway they did me a HUGE favour as I went to Sheilas wheels and got cover for £257.53, massive £398.07 cheaper for the year. So thanks GOGIRL (‘computer says NO”) for being so UNHELPFUL and so INSULTING during our dealings with each other…NEVER AGAIN. My advice DO NOT USE GO GIRL INSURANCE!”

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Thank you for your feedback. We have reviewed your recent online quotation and there were some differences in the information entered between the new quote and the renewal that have impacted the rate which you may not have entered intentionally. If you do require any assistance, or wish to discuss, please drop us an email at gogirlfeedback@sabre.co.uk

“Quite good for young drivers as many companies won't even quote !”

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“Bought insurance on line. Rang to change the start date 5 minutes after activating and wanted another £169. Start date and expiry date not clear. Cancelled the policy and cost £45. Most expensive policy ever. Works out at £4,665,600 per year.”

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Thank you for leaving this review. It appears that you have since spoken to customer services, if you do require any further assistance please drop us an email at gogirlfeedback@sabre.co.uk

“I recently brought a 65 place car and as a brand new driver they gave the best price. I'm now going on my second year with go girl. When speaking to go GIrl services they have always been pleasant. Thank you go girl for being a great insurance company.”

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“I've been using Go Girl for a few years now, and they're always providing the cheapest quote. Their process is very easy to use and quick, would recommend to any young driver!”

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“Recently purchased car insurance for my daughter to learn to drive, process was very easy and quick. Although not the cheapest quote, felt more comfortable choosing Go Girl as there policy was very clear and transparent. Would highly recommend Go Girl.”

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“Easy to use and best quote for insurance with a young driver”

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“Strange name Go Girl for a man to use but hey, it was best price with extras thrown in. Convenient to get quick quote & apply for car insurance.”

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“Purchased car insurance for myself my wife and my Son who is a newly qualified driver. Price increased by £200 in one day, wish I took the insurance out yesterday. Still a bit cheaper than other companies, but had to pay a larger deposit. I have had no dealings with the customer services so can not comment on that service. Documents ready to download within minutes ,so that was very good.”

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Go Girl Insurance is rated 4.4 based on 4,721 reviews