“It was not an easy site to negotiate.
I would have had to make an std phone call to ask questions.
The final price was more than the original pricey with no explanation.
I have paid for the policy but am considering using the cooling off period to leave the company after reading their poor reviews.”
Hi Michael. Thank you for leaving your review. We'd be happy to look into this for you. Please can you email your quote number and details to gogirlfeedback@sabre.co.uk. Many thanks
“As a young driver insurance is is a hassle with any company. I found Go Girl on comparethemarket.com. The price is the lowest i found however the price did go up a little from the original quote but this doesn't make a huge difference in the big picture.
Due to having a older vehicle the ease to add RAC recovery was an added bonus.”
“The online price quoted with Go Compare increased by 9% because I wanted the insurance to start 10 days earlier.......Although still cheaper than others this tactic did not endear them to me.”
“Cheepest insurance around extremely easy to sort out, edited things after going through a comparison site, great get free legal protection, just be careful if paying in full, took my payment 3 weeks before my policy was set to start, wasn't happy at all about this as I and everyone else would assume it would come out after the policy start date not the same day you set it up! But confused at if they need to documents or not as they haven't stated they are needed”
Thank you for your review. If you would like to drop us an email to gogirlfeedback@sabre.co.uk with your details then we will confirm what documents are required.
If you do need any further assistance with your new policy please feel free to drop us an email at gogirlfeedback@sabre.co.uk or alternatively give customer services a call on 0330 024 4747 between 08.00 and 20.00 Monday to Saturday or 11.00 to 16.00 Sundays.
“Purchased car insurance for myself my wife and my Son who is a newly qualified driver. Price increased by £200 in one day, wish I took the insurance out yesterday. Still a bit cheaper than other companies, but had to pay a larger deposit. I have had no dealings with the customer services so can not comment on that service. Documents ready to download within minutes ,so that was very good.”
“Great price but the link between the usual comparison site failed to transfer all the details and then increased the price without prompting. i have no option due to laving the payment to last minute other than to pay the extra. Not sure who to blame but this happened from gocompare website. Been using all the comparison sites for years - first time this has happened. lost hours and money as a result.”
“GoGirl was the cheapest car insurance company for me (international license, i assume) but I still found it ridiculously expensive. When I had an accident and my car was scrapped, I had no replacement or temporary car for about 3 weeks and was very frustrating having to walk or use public transport. I was also quoted a cheaper monthly payment for my new car but shortly after, they sent and email explaining they changed their mind and I still had to pay the original and very expensive payments. Overall I think the customer service was average but I would definitely renew my contract if I wasn't moving countries or they changed some of their policies. My advice would be for various rewards for high paying or loyal customers.
Thank you Go Girl”
“Beware! I have just been charged £25 to add a claim on to a new insurance policy just taken out! I forgot all about it when I filled in the form on line. My advice would be to check everything before submitting your form.”
Thank you for your review, we would like to investigate this. Please could you send us an email to gogirlfeedback@sabre.co.uk with some more information and policy number or vehicle registration?
“Very happy with the quote, cheaper than everyone else.
Having problems viewing my policy on their website though. I have tried several times and nothing is showing.”
“Cheapest insurance for my 18yr old daughter but as others have said there are hidden extras I.e hidden compulsory extra excess charges for young drivers that you don't really see until you read the small print on your documents later so expect to pay up to an extra £200 on top of agreed compulsory and voluntary exsess. As for service I don't really know yet but I have to send in a lot of information which is a huge inconvenience”
“Go Girl consistently comes up with the lowest priced quotations which is how I connected in the first place. However, at renewal time, the renewal price is considerably higher than an online quotation for a new customer. I renewed last year by effectively letting the old policy lapse and signing up again as a new customer, with all the inherent hassle of sending documents again. This year I was minded to change because of this silly policy but decided to go ahead the same way. If Go Girl does value existing customers they could simply allow renewal at the online price - that would save everybody time and effort, and irritation. Let's see next year.”
