Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,488 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy. I’d use this company again. I used customer services due to an issue (caused by me) and they were super helpful, they answered the phone quickly and I actually dealt with a real person who gave me their name and called me back! Fab.”

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Posted 1 year ago

“Good value, great and prompt service. Needed assistance when I lost some parts and they were very helpful.”

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Posted 1 year ago

“Excellent bin shed at a very fair price. Seemed easy enough to put together too.”

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Posted 1 year ago

“Purchased a door canopy, good quality at a competitive price and delivered promptly.”

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Posted 1 year ago

“Love the reindeer I bought from Garden Street. I'd wanted him for a while so when I saw it on their website for a really competitive price, I decided to treat myself. It arrived quickly with no hassles. Very happy with my purchase 😊”

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Posted 1 year ago

“Excellent service and delivery. Product is well designed and made. Have already recommended to my neighbours who like the finished product.”

Garden Street 5 star review on 31st January 2024

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Posted 1 year ago

“Good price and free delivery.”

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Posted 1 year ago

“An extremely good service from ordering to delivering in just 1 day”

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Posted 1 year ago

“Excellent triple binstore. Not sure if I would have been competent to put it together so had someone do it for me. Looks good, quality is good and works very well and looks good too.”

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Posted 1 year ago

“We were very pleased with products purchased and their Customer Care service.”

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Posted 1 year ago

“Excellent service, quick delivery, definitely would recommend and the furniture I purchased is great better quality than I thought it would be 👍”

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Posted 1 year ago

“Prompt delivery and item arrived very well packaged. Very good quality swing seat which can enjoy throughout the year.”

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Posted 1 year ago

“Excellent service from start to finish.”

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Posted 1 year ago

“Yes good item. No problems with it. A builder friend put together for me.”

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Posted 1 year ago

“Have purchased 2 x 2.5m Greenhurst Ascot awnings (one through you). In the heavy wind an end cap on the front bar blew off. I rang Greenhurst service and help line for a replacement. Both end caps were posted to me FREE OF CHARGE!! Wonderfull service from them. The awning is very good value and a neighbour has already bought one for his father. Once again great service from Greenhurst - well done.”

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Posted 1 year ago

“89 Hungate Street Aylsham wonderful quality - I am very pleased with the product and have had passers by ask where I purchased it. It blends in with the rest of my house and has survived the recent 60mph winds. I am very proud of it.”

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Posted 1 year ago

“Best price online, delivered on time and left as instructed. The canopy is very good quality and easy to install, I did it on my own. It’s not fixed to the ground yet but has not moved in this storm Gerrit.”

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Posted 1 year ago

“I recently purchased a sale item from Garden Street and initially there was an issue with the delivery charge being higher than expected. However, upon raising this concern, the team at Garden Street were prompt and proactive in addressing the issue. They discovered a discrepancy in their delivery charge system and not only apologised sincerely but also refunded the full postage cost. I am particularly impressed with how quickly and efficiently Garden Street resolved the matter. It’s rare to see a company take responsibility and act so swiftly to rectify an error. This experience has demonstrated their commitment to customer satisfaction and transparency. I initially had some reservations due to the unexpected charge, but the way they’ve handled the situation has completely turned my experience around. It’s reassuring to know that this company values its customers and is dedicated to ensuring a positive shopping experience. I would confidently recommend Garden Street for their quality products and most importantly, for their exceptional customer service.”

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Posted 1 year ago

“Excellent product at great price. Item arrived on time and delivery team were efficient and friendly. Overall, a brilliant experience.”

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Posted 1 year ago

“we purchased a pergola, it arrived very quickly, was impressed by the quality, my son helped to errect it , I'm impressed by the quality and ease of putting if up,it all went very well, I would highly recommend garden street”

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Posted 1 year ago

Garden Street is rated 4.2 based on 7,488 reviews