Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,587 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,587 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 12th October 2025

415

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i called the company as thought received wrong summerhouse as size looked wrong they were not the friendliest to say the leastat this point just asked me to check and send pics etc however all was fine found the missing piece of flooring HOWEVER had an issue with a piece of bead then which was warped and consequently caused a piece of glass to shatter when trying to put in However i called rowlingston who made the summerhouse drect AS MY CONVERSATION WITH COMPANY WAS DISSAPPOINTING BUT ROWLINSON were brillliant and very appologetic and sent me out some replacement glass !!!! thankyou ROWLINSON”

Helpful Report

Posted 1 year ago

“Absolutely brilliant customer service. I can't fault this business at all in their dealings with customers. It is easy to contact them, they are very responsive and sorted out a problem I had very quickly (caused by me ordering the wrong item). I was able to return it and was refunded very speedily. I was very impressed and recommend them”

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Posted 1 year ago

“Clear comms, good price and quickly fixed a problem.”

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Posted 1 year ago

“Great product, excellent service”

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Posted 1 year ago

“I first saw the Turin Bistro Set in a local garden centre and having found it comfortable and just perfect for our little patio, I set about looking on line to see if I could find it cheaper elsewhere. Bingo! Garden Street offered a £55 saving and free delivery meant I saved a whopping £71 overall. With minimum assembly for the table legs, we are absolutely delighted with our purchase, price, and swift delivery time.”

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Posted 1 year ago

“We were very impressed with the quality of Hartman patio set. The lazy Susan didn't arrive with the package but Garden Street soon rectified that.”

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Posted 1 year ago

“Great sturdy furniture that came ready built.”

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Posted 1 year ago

“This canopy is brilliant! Such a great finish and easy to assemble. We are thrilled!”

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Posted 1 year ago

“Excellent product delivered promptly, well packaged and looks amazing”

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Posted 1 year ago

“good quality ,built well.”

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Posted 1 year ago

“Excellent service and lovely furniture. Will recommend and buy from the shop in Crewe again. Many thanks”

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Posted 1 year ago

“Excellent set, well packaged and good communication. Only the legs to attached on table, chairs come complete. Recommended value for money.”

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Posted 1 year ago

“Excellent service and product. Looks great and very tidy”

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Posted 1 year ago

“Lovely purchase delighted with it. Delivered on Tim no complaints”

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Posted 1 year ago

“What a find only found it as husband went to get car serviced and stumbled on the Store. We both went over I loved it we paid our deposit they didn’t want anymore even though we didn’t need it delivering until July. Delivered on time lifted into our garden. It’s absolutely brilliant quality could recommend enough. Thank you .”

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Posted 1 year ago

“I have used this website on a few occasions and the communication and delivery was excellent. Delivery gentleman was very professional and helpful.Great quality products with very competitive prices.Extremely happy with Rowlinson gazebo.”

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Posted 1 year ago

“Very good, prompt service. Excellent communication throughout. Recommended the company to our daughter, who was equally impressed.”

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Posted 1 year ago

“Good service came on time in good condition polite delivery. Great price compared to other sites would recommend”

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Posted 1 year ago

“Really good choice on the website for what I wanted and great prices too. Good communication all the way through to delivery . Smooth delivery and all parts inc screws etc all delivered. Would definitely recommend and will use again”

Helpful Report

Posted 1 year ago

“The bin storage arrived in stupid quick time like three days. Very well packaged and a great delivery company updating me all the time and placed it where i wanted it . You will need some assistance at times when assembling and basic tools which must include a drill. A few more guide holes would have been useful. Easy to follow instructions and good solid quality wood. Very happy with everything,a great company. .”

Helpful Report

Posted 1 year ago

Garden Street is rated 4.2 based on 7,587 reviews