Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,549 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service - quick and efficient.”

Helpful Report

Posted 4 years ago

“Excellent service, and our two items delivered well within time. The small greenhouse went together easily. Must remember in wet weather not to turn the nuts on the top windows too tight. It looks good. The other item, trellis planter we put together indoors then placing it was delayed until a dry day allowed an ancient planter to be emptied. (Our Ginger Tom sat in it and looked very at home). They blend in well with other planters we have had from Garden Street.”

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Posted 4 years ago

“Excellent product, which arrived before date due. Would definately use this company again.”

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Posted 4 years ago

“Items ordered weren’t delivered within the specified time frame due to a stock allocation issue. However a refund was offered or immediate delivery when new stock available. Chose to wait for stock and items were delivered earlier than anticipated. Great customer service.”

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Posted 4 years ago

“Delivery service excellent however will not put together until spring. So no comment at the moment”

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Posted 4 years ago

“Good value for the money pleasure to deal with would use again”

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Posted 4 years ago

“Very good product(hybrid greenhouse 6 x 10), clear instructions and all the bits included. The polycarbonate’ glass’ is brilliant. Highly recommended”

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Posted 4 years ago

“Ordered a bistro set which arrived promptly. Very well packaged. Good assembly instructions. Happy with my purchase and would use Garden Str again without hesitation.”

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Posted 4 years ago

“Excellent service, very friendly service from the delivery company both on the phone and in person”

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Posted 4 years ago

“We were very pleased with the service from Garden Street - the product was delivered within the timeframe advertised. I cannot comment precisely on the item as it was a gift for our son’s 40th birthday but I do know he was delighted with it and can’t wait to use it (it was a bbq table so may not be used this year.)”

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Posted 4 years ago

“Great product, just what I wanted. Easy to assemble by 76 yr old woman on own! Excellent speedy delivery. Thanks.”

Garden Street 5 star review on 21st October 2020

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Posted 4 years ago

“Easy, professional, friendly and efficient. Hands down best service I've had in a long time. Will be the 1st place I go to in the future if this is how they do things. Thank you”

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Posted 4 years ago

“Pleasant shopping experience and good quality items”

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Posted 4 years ago

“Our shed has met all our expectations and we are very pleased with all aspects of the service we received - the delivery man in particular was extremely helpful. Definitely recommend Garden Street and hope to use again in the future.”

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Posted 4 years ago

“Excellent service, the best price I found & their live chat is extremely helpful on queries in relation to delivery”

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Posted 4 years ago

“Overall the service I received was very good. When I rang to change the delivery date the person on the phone was efficient and helpful in a cheery way. The delivery man was also very helpful as he arranged the panels and fixings in a neat pile for me.”

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Posted 4 years ago

“An absolute pleasure to deal with. Quality item with quality service. Would highly recommend and will certainly use again 5*”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Totally great service and a fantastic product.”

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Posted 4 years ago

“This is a great company. I have ordered from them twice and both times the items were delivered really quickly and are of good quality. Would definitely recommend.”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,549 reviews