Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time and good notice by the courier contractor. All parts in order and product good value for money. I applied 2 coats of weatherproof woodstain to all parts before assembly which was no problem for me as experienced in DIY over many years.”

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Posted 4 years ago

“Great people to deal with. very fast delivery and many thanks' guys for going the extra mile. Customer Service at it's best!”

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Posted 4 years ago

“Over the moon with this garden gate, well packaged for a damage free delivery and a top quality, well built product that is sure to last many years !”

Garden Street 5 star review on 7th October 2020

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Posted 4 years ago

“Very satisfied with our purchase and customer service”

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Posted 4 years ago

“Excellent service. Garden Street managed to supply an arbour which other outlets failed on. Friendly delivery driver arrived when expected.”

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Posted 4 years ago

“Very Good - Would happily use this company again, or recommend to a friend.”

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Posted 4 years ago

“I bought an item from Garden St. a few weeks ago and unfortunately some parts arrived damaged. I contacted them and was very impressed with courtesy and professionalism of the way they dealt with it. New parts came very quickly and I was informed throughout.”

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Posted 4 years ago

“Excellent service from start to finish”

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Posted 4 years ago

“Table and chairs look beautiful in my garden, good quality and easy to put together”

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Posted 4 years ago

“Good experience. No issues”

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Posted 4 years ago

“Very prompt and efficient service, and also very pleased with the product”

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Posted 4 years ago

“Very well made, study structure, easy to assemble good quality chair. Hope it survives bad weather. Bought some covers to put over. Well packaged and quick delivery. No complaints only praise for this product”

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Posted 4 years ago

“Great purchase, would recommend. Delivery a bit slow but we weren’t in a hurry.”

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Posted 4 years ago

“good purchase item as described prompt delivery”

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Posted 4 years ago

“Would recommend said;14=day delivery was delivered the following week .l ordered a wooden cushion box just what l needed it took all my cushion plus umbrella and base and the waterproof cover for my furniture. Very good quality.”

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Posted 4 years ago

“Being able to easily speak to a person (when there was a problem with components provided by the manufacturers and have them solve the issue ) means that I feel confident to order more goods from Garden Street.”

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Posted 4 years ago

“Delivered as described in a reasonable time too.”

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Posted 4 years ago

“Perfect mini greenhouse, arrived within a week of ordering. Good value for the money it cost. I am showing it off to my friends & family. I plan to grow my own seeds for the garden & have already made a start.”

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Posted 4 years ago

“Very helpful. Answered a couple of queries I had very promptly. Item ordered and arrived in the time stated.”

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Posted 4 years ago

“VERY PLEASED WITH THE GARDEN BENCH, FOR THE PRICE VERY GOOD VALUE. THE PRODUCT WAS VERY WELL PACKED,AND EASY TO ASEMBLE.”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,489 reviews