Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,490 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the garden box it is exactly what I was looking for”

Helpful Report

Posted 4 years ago

“I ordered a wooden arch with planters. It arrived very quickly and was a good quality item. I would like to order another one but it took me all morning to paint it, if only it came ready painted.”

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Posted 4 years ago

“Exactly what you want from any company. We ordered. They delivered on time and the items were in perfect condition. Will happily use again.”

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Posted 4 years ago

“Very pleased with purchase Table and chairs seem to be of good quality Certainly very comfortable and a nice sized table big enough to accommodate the family. Looking forward to getting the most out if it now weather permitting”

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Posted 4 years ago

“We bought a bench seat for our rear garden. It arrived promptly, it was well packaged and the instructions were easy to follow. Altogether we are very pleased with our first purchase from Garden Street. If there was anything else that we needed we would happily try them again.”

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Posted 4 years ago

“Very happy with the arbour, looks great and well amde”

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Posted 4 years ago

“I am pleased with my experience with Garden Street. My item purchased was faulty and when I contacted them they were very helpful and sent a replacement straight away. I have recommended your company to friends and family. I am going to buy my garden furniture from your company. Once again thanks for the lovely service.”

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Posted 4 years ago

“Fantastic service, extremely fast delivery - even in these difficult times! Product is perfect & just what we required.”

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Posted 4 years ago

“Great service, delighted with my furniture, looks lovely on my patio”

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Posted 4 years ago

“Rowlinson wooden troughs/planters are gorgeous- would highly Recommend”

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Posted 4 years ago

“We ordered an Absco shed from Garden Street because we could not find a local supplier with anything suitable in stock. The price was fair and the delivery times were clearly shown. The shed was delivered on time and has made a big difference in terms of space on our roof terrace. Overall, a very favourable experience. The one thing that could have been clearer was that the shed needed a separate base - we were able to address this but it would have been helpful to be clear that it had to be bought separately.”

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Posted 4 years ago

“Very good product really enjoying it and it was very easy to assemble.”

Garden Street 5 star review on 16th September 2020

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Posted 4 years ago

“Ordering the greenhouse was straight forward and arrived in a coupon of weeks as they said. I haven't put up the greenhouse yet as we are moving house. Will gladly give an update once it is finally erected.”

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Posted 4 years ago

“Delighted with our sturdy, stylish and easily assembled rose arch. Garden Street's assistance was everything to be expected. Charles and Patricia Nelson.”

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Posted 4 years ago

“Good service. Nice products.”

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Posted 4 years ago

“I was reluctant to place an order with Garden Street due to their poor reviews, however, I was positively surprised by their service! Order confirmation came through straight away and I called to double check the product was in stock and okay for delivery within the week which it was. Unfortunately we missed the delivery due to being out but collected from our local depot who were nearby. Cannot fault the communication and service from both Garden Street and the courier, particularly due to the impact of COVID on businesses at the moment. Thank you!”

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Posted 4 years ago

“Had a delivery issue with Garden Street and it was dealt with in a professional manner.”

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Posted 4 years ago

“We have been looking for a bistro set for a while . I knew I wanted something that was metal and able to leave outside. The chairs and table are sturdy even though they stand on a slight slope only had them a few weeks but so far we are really happy with them. Hopefully they will stand up to the rain . Really happy with it so far”

Garden Street 5 star review on 14th September 2020

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Posted 4 years ago

“Very pleased with our patio set 👍”

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Posted 4 years ago

“I ordered midi garden storage unit. Having search online Garden Street offered best value for money and was much cheaper than other online stores. Easy order and payment process. Item was as described and suited what I wanted it for. Email received confirming order and payment etc. Item delivered by courier however no prior notice given by them, fortunately I was at home when it arrived. Overall satisfied with service and would use again.”

Helpful Report

Posted 4 years ago

Garden Street is rated 4.2 based on 7,490 reviews