Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, which arrived before date due. Would definately use this company again.”

Helpful Report

Posted 4 years ago

“Items ordered weren’t delivered within the specified time frame due to a stock allocation issue. However a refund was offered or immediate delivery when new stock available. Chose to wait for stock and items were delivered earlier than anticipated. Great customer service.”

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Posted 4 years ago

“Delivery service excellent however will not put together until spring. So no comment at the moment”

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Posted 4 years ago

“Good value for the money pleasure to deal with would use again”

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Posted 4 years ago

“Very good product(hybrid greenhouse 6 x 10), clear instructions and all the bits included. The polycarbonate’ glass’ is brilliant. Highly recommended”

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Posted 4 years ago

“Ordered a bistro set which arrived promptly. Very well packaged. Good assembly instructions. Happy with my purchase and would use Garden Str again without hesitation.”

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Posted 4 years ago

“Excellent service, very friendly service from the delivery company both on the phone and in person”

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Posted 4 years ago

“We were very pleased with the service from Garden Street - the product was delivered within the timeframe advertised. I cannot comment precisely on the item as it was a gift for our son’s 40th birthday but I do know he was delighted with it and can’t wait to use it (it was a bbq table so may not be used this year.)”

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Posted 4 years ago

“Great product, just what I wanted. Easy to assemble by 76 yr old woman on own! Excellent speedy delivery. Thanks.”

Garden Street 5 star review on 21st October 2020

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Posted 4 years ago

“Easy, professional, friendly and efficient. Hands down best service I've had in a long time. Will be the 1st place I go to in the future if this is how they do things. Thank you”

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Posted 4 years ago

“Pleasant shopping experience and good quality items”

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Posted 4 years ago

“Our shed has met all our expectations and we are very pleased with all aspects of the service we received - the delivery man in particular was extremely helpful. Definitely recommend Garden Street and hope to use again in the future.”

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Posted 4 years ago

“Excellent service, the best price I found & their live chat is extremely helpful on queries in relation to delivery”

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Posted 4 years ago

“Overall the service I received was very good. When I rang to change the delivery date the person on the phone was efficient and helpful in a cheery way. The delivery man was also very helpful as he arranged the panels and fixings in a neat pile for me.”

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Posted 4 years ago

“An absolute pleasure to deal with. Quality item with quality service. Would highly recommend and will certainly use again 5*”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Totally great service and a fantastic product.”

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Posted 4 years ago

“This is a great company. I have ordered from them twice and both times the items were delivered really quickly and are of good quality. Would definitely recommend.”

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Posted 4 years ago

“Efficient service shed went together really well, would buy again.”

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Posted 4 years ago

“Excellent customer service - could not fault”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,489 reviews