GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.60

4.6 Rating 7,471 Reviews

91 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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GardenFurnitureCovers.com 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“100% waterproof? first sign of rain and it went straight through!”

Helpful Report

Posted 9 years ago

“Wrong size ordered for an older relative & to find your after sales & returns service was a nightmare. Had to email at contact us to find return address”

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Posted 9 years ago

“I'm still waiting for a question to be answered that I submitted via the website. "Why do the cushions need to be removed before using the covers."”

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Posted 9 years ago

Thank you for your review. I understand that one of my colleagues has been in contact with you. Sarah, Customer Services

Posted 9 years ago

“We bought patio furniture covers in April 2015 for £100. After only one winter, they are ripping and cracking so are totally useless. Unfortunately we contacted Gardenfurniturecovers.com after the 12 months guarantee. When we emailed them they said they are only "a trusted seller for the manufacturer" and would pass on our comments to the manufacturer to help them produce better quality covers in the future. Pathetic! No customer service and £100 for covers that broke after one winter. Don't buy covers from this company, they are not worth it!”

Helpful Report

Posted 9 years ago

“Dear Sirs, It appears that you have had a complete failure of your systems and my order was completely mislaid. When I rang your offices they basically turned the blame on to me for not complaining earlier! Since I did not receive, and still haven't, a despatch notice I find this insulting. In fact I have still not received my goods. The price was £5 higher than on Ratton Direct and I will be, if ever I receive my purchase, interested to see if your product is just overpriced or possibly of superior quality. They offered nothing as a gesture of Goodwill and as I said earlier laid the blame at my door.”

Helpful Report

Posted 9 years ago

“Haven't yet received this and haven't been kept informed of where it is Has the courier got it?”

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Posted 10 years ago

“Received no confirmation of online order which is always unsettling on a first trade. Sent email to chase up. After about 3/4 days reply received saying order in despatch for delivery following day. No apology or explanation. Arrived as promised and looks good quality.”

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Posted 10 years ago

“Not received my covers yet and have heard nothing regarding the delivery date”

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Posted 11 years ago

“Saturday 14th June, have not received the items yet”

Helpful Report

Posted 12 years ago

“Purchased 2 items on 7th May which qualified for "Free Next Day Delivery"; still no sign of them today, 11th May. Without having had any communication from them I contacted them today. Apparently the items are out of stock.”

Helpful Report

Posted 12 years ago

“Ordered and paid for covers 20 April. Still waiting for delivery and advice of when I can expect delivery.”

Helpful Report

Posted 12 years ago

“Hi, As of the date of receipt of this request for a review, we are still awaiting delivery of the garden furniture covers, so unable to process this currently. Could you please expedite. Thank you.”

Helpful Report

Posted 12 years ago

“I've bought a deluxe eight seats dining set cover (295cm (116?) x 203cm (80?) x 89cm (35?) (L x W x H). The "Brass Eyelets" are only on two ends which means the string should be pulled all around and only is tied up on the two ends. Therefore, it is very hard to pull the string to make it tight in order to prevent the cover being blown away. On the other hand, tightening it makes the cover being pulled up, therefore, the lower part of the chairs is exposed to the weather. Also, the cover moves and is very unstable, and by strong winds more and more of the furniture gets exposed to the weather. This is because it is not tied to the chairs' legs. This cover is supposed to cover set of eight but it dose not even cover set of six. My old cover had 8 eyelets, each with a string, and each would be tied to one of the chairs' legs and wouldn't move at all. It seams that there has been a compromise on the "Brass" eyelets. The wording "Zipped Opening" is probably used to make it sound attractive. In fact, it is only the plastic packaging / bag which has a zip not the cover itself. But, on the description it makes one think that the cover has a zipped opening. The poor design was noticed only after being used on the set and exposed to the wind. This cover does not serve the purpose at all. I did everything I could to make it work. I would like to have a compensation or an exchange. Regards M. Radfar”

Helpful Report

Posted 12 years ago

“When I ordered the garden furniture cover there was not the rope included to secure the cover. This was for the large one. I did receive the rope for the 3 seater bench. Could you please send one as soon as possible bearing in mind the weather recently. i await to hear.”

Helpful Report

Posted 12 years ago

“The items I ordered not in stock....therefore, it was a long wait to receive them One set of chair covers were not suitable so I emailed to see whether I could return them.........I never received a reply”

Helpful Report

Posted 12 years ago

GardenFurnitureCovers.com is rated 4.6 based on 7,471 reviews