GardenFurnitureCovers.com Reviews

Name: GardenFurnitureCovers.com
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.60

4.6 Rating 7,470 Reviews

91 %

of reviewers recommend GardenFurnitureCovers.com

4.6

Based on 7,470 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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GardenFurnitureCovers.com 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received the cover yet. Problems with the courier APC. We were out twice . Gave them the option to leave the parcel with a neighbour but they didn't.”

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Posted 6 years ago

“I ordered a garden set cover but received a lounge chair cover instead, I have made several phone calls to have this item changed but so far have not received the item I ordered. I have reordered the columbia table cover I need for the winter months but have heard nothing this has been paid for I await your comments and look forward to receiving the item.”

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Posted 6 years ago

Hi Valerie, Thank you for your honest review. We have looked into your order and can only see one order placed from you, which has not been delivered as of yet. We would appreciate if you would contact our customer service team at help@sixty.co.uk, so we can look into this further.

Posted 6 years ago

“Ordered on 17th October, website stated if ordered then it would be delivered on Monday 21st October, was showing in stock. Now Wednesday 23rd October no delivery, no email other than asking for a review. Upon looking in small print, contact if not received within 7 days. Misleading website!! Cannot review item as not received.”

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Posted 6 years ago

Hi Norman, Thank you for your honest review. We would appreciate if you would contact our customer service team at help@sixty.co.uk, so we can look into this further for you.

Posted 6 years ago

“The delivery person appears not to have rung our bell as there was somebody home at the time they tried to deliver.When I tried to contact APCalled on line all it wanted to do was to download stuff and get me on to ASK!!!Nobody answered the phone re delivery. Eventually managed to find one of the websites and rescheduled, need to be in for the whole day!!!!!!!.”

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Posted 6 years ago

“Item ordered offered Wednesday delivery. No sign. No telephone number but enquiry form answered promptly. Then told item on 'back order' for end November. Cancelled and asked for a refund.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your valued feedback. I’m sorry to hear you’ve had issues with your order. A refund has been processed and will show in your account shortly.

Posted 6 years ago

“I bought two Cover Up 8/10 seater dining table covers just over a year ago. These did their job very satisfactorily for a winter/spring outside and I was happy with them. However, after a summer of being stored away in the shed, both covers ripped inexplicably when being placed back over the furniture for the autumn. I certainly did not expect the covers to tear after just one year, especially as they were more expensive, heavy duty covers. As they tore within a week or so of their year's warranty expiring, GardenFurnitureCovers.com were not interested in my dissatisfaction and after an initial response to my email of enquiry, did not reply to any further emails. I have since bought alternative covers with 6 year warranties. As a result, I would not recommend these covers, sorry.”

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Posted 6 years ago

“I ordered a cover and paid for it on September 19th and it still has not arrived is the acceptable?”

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Posted 6 years ago

“Took 3 days before letting me know it was out of stock and would be 2 month delay”

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Posted 6 years ago

“I can't write a review - I ordered a patio cover paid my money then was told it was out of stock - waiting for a refund”

Helpful Report

Posted 6 years ago

“Found product quickly , great choice of different types and quality , so plenty of choice. Downside is I never received the order confirmation Email (and yes I did check my trash bin) , so still no idea of when to expect goods as did not take note of order number due expecting confirmation within a few minutes..Still waiting 3 days later . Hopefully the item ordered will be worth it as and when it arrives.”

Helpful Report

Posted 6 years ago

Hi Brian, Thank you for your review. After looking into this, I can see that the email address was entered incorrectly. This has now been amended for you and I hope you have now received confirmation. Your order will be delivered to you tomorrow, 24th September.

Posted 6 years ago

“Clunky web site. Had to complete the form 4 times before it registered. Tried choosing a delivery option several times but it seemed none was offered - until after I checked the delivery time a day later. Delivery was confirmed as the day after order, so far so good - except a) it didn’t arrive & b) not the day after that either. Still no contact to advise when it might be. Not very satisfactory. Sissapointed of Tunbridge Wells. Tony”

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Posted 6 years ago

“This is my second cover bought in past couple months The material faded with sun so quickly i had get new one and stitching tore at side”

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Posted 6 years ago

“Cover arrived promptly but despite claiming to be 100% waterproof my garden furniture was soaking wet under the cover after just a moderate downpour. Not fit for purpose.”

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Posted 6 years ago

“I placed an order on Saturday, emailed because not heard anything only to be told goods out of stock”

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Posted 6 years ago

“The cover we ordered arrived damaged, but when I contacted GardenFurnitureCovers.com, they responded promptly to say they had sent another, and it would arrive the next day. So far, so good. But it didn’t arrive, and when we queried this, and repeatedly chased when things continued not happening, we received a string of mutually contradictory explanations and promises. Eventually, the replacement was delivered, almost a week later than promised. Our email to GardenFurnitureCovers.com detailing the sorry saga has so far not been answered.”

Helpful Report

Posted 7 years ago

“The bistro cover does not fit my set although my chairs are smaller the cover does not fit over my set. I bought the cover to be able to leave it outside. Although the picture shows 2 fixed seats and a small table I would doubt that the cover would fit the set in the picture. Thank you for allowing me to give feedback and look forward to hearing from you June O'Neill”

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Posted 7 years ago

“I was full of hope as the ordering process was simple and the product looked good but although it came promptly it was the wrong size , they sent me the smaller cheaper version and when I rang to explain they did not believe me until I sent them a picture of the incorrect item! Now I am still waiting to know when the correct one will come although I have emailed twice so not at all impressed as yet .”

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Posted 7 years ago

“Still waiting for delivery. Problem with delivery company.not very helpful, 2 so called missed delivery Not a good start”

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Posted 7 years ago

“This review is my honest opinion. No direct to phone number to company, do not answer emails, sent two with no reply. Cover ok but not as thick as expected time will tell, more expensive than competitors and the pull cord is insufficient as slipped undone and there is nothing to anchor the cover down and nowhere to attach any additional fixings, I think it will blow off very easily when the wind gets under it. The company advertise a delux cover on the website which if available may be more robust but when clicking on the option it says no products in this range. However on the plus side delivery was excellent arrived the next day at the stated time.”

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Posted 7 years ago

“If things go wrong with your order there doesn't appear to be any way to speak to a human being over the phone .I am still waiting for my order to be delivered.Relying on what appears to be a totally computer business plan does not result in good customer service. Chris Witham”

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Posted 7 years ago

GardenFurnitureCovers.com is rated 4.6 based on 7,470 reviews