Login
Start Free Trial Are you a business? Click Here

GardenFurnitureCovers.com Reviews

4.6 Rating 7,473 Reviews
91 %
of reviewers recommend GardenFurnitureCovers.com
4.6
Based on 7,473 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read GardenFurnitureCovers.com Reviews
Visit Website

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

Write Your review

Still waiting for someone to get back to me, about change my purchase, not impressed with you customer service
Helpful Report
Posted 7 years ago
The item arrived swifty. It's seems quite well made. There aren't enough ties. Being only one draw string at one corner. The cover requires something at each corner because it slips off at the corners. We have had to place heavy items against the cover to ensure it won't blow off.
Helpful Report
Posted 7 years ago
The cover seemed to work quite well but the cord to tighten it in place did not. Overnight the cover blew off and I discovered it at the bottom of the garden. This means that there is not any satisfactory way of fitting it where this will not happen.
Helpful Report
Posted 7 years ago
My initial order was promptly dealt with and the barbeque cover arrived. However the product received was the incorrect size although marked up as the size ordered. I am having problems in getting this exchanged and therefore currently rate them as unsatisfactory.
Helpful Report
Posted 7 years ago
I was not at all impressed with this product. [W1384] CoverUp-2SeaterBistroSetCover-124cm. I bought a cover with the same reference [W1384] CoverUp-2SeaterBistroSetCover-124cm a few years ago that was of a much superior quality to that purchased recently. I am quite disappointed additionally, these covers are not cheep.
Helpful Report
Posted 7 years ago
i ordered a furniture cover on 30 August 2018, and had to chase this up on 24 September 2018, as the item had not been delivered. I was advised that stock would be in later that week, and would be notified when the goods were dispatched. I was advised on 26 September that only half the consignment ordered had been delivered, with the rest due 9 October 2018. Delivery was attempted on 9 October but as I had not been advised of dispatch I was not at home to take delivery, so ended up going to the depot to collect. Whilst the delay in delivery is understandable I was disappointed that I had not been advised of dispatch or of being able to track delivery.
Helpful Report
Posted 7 years ago
i have not received my cover and been given no information when it will arrive
Helpful Report
Posted 7 years ago
Hoping this one lasts longer than the last... weathered and ripped in two after 6 months...
Helpful Report
Posted 7 years ago
Ordered 3 bench covers and one table cover, only one bench cover arrived, then rang spent 30 minutes plus in queue on telephone was told would be despatched to arrive next day still not received. 4 days later, now weekend so not open so will have to spend more time on Monday to sort ahhh
Helpful Report
Posted 8 years ago
Still waiting to receive the cover
Helpful Report
Posted 8 years ago
I have not received my cover yet
Helpful Report
Posted 8 years ago
They look good. I will review after the covers last the hot weather and don't fade.
Helpful Report
Posted 8 years ago
I bought the deluxe range of covers in Jul2016 and both have now developed serious tears such that they are no longer fit for purpose. I noticed that some suppliers of garden covers offer a 5 year guarantee but when I enquired with GardenFurnitureCovers they stated that their guarantee is 12 months (this is the legal minimum for all products) and that their products will "deteriorate at different levels based on the UV exposure, the elements and how exposed the cover is". Uhm, well my covers are exposed to all weathers but I thought that was the purpose of a cover - to protect the furniture ? However, GardenFurnitureCovers have told me that they are happy that the goods (having protected my furniture for 18 months) have served me well and have invited me to purchase replacements (!) The covers fitted reasonably and appeared to protect the furniture for the time that they remained intact. In my view, despite the many longevity caveats expressed by the company's customer service staff (but not apparently mentioned on their web site) a life span of 18 months is not in my view satisfactory. Clearly it would not be sensible for me to take up the company's suggestion of purchasing replacements with a further 12 month guarantee since a number of competitors offer a 5 year guarantee on their products at much the same cost.
Helpful Report
Posted 8 years ago
The cover has some small damage holes at a centre fold. It will probably still do its job and keep the furniture reasonably dry. Too much hassle to return an inexpensive item. Lyndon Jones
Helpful Report
Posted 8 years ago
Ordered, had to email and call to find out where my order was. Eventually arrived just under 2 weeks,
Helpful Report
Posted 8 years ago
Placed order Thursday no notice goods been dispatched yet. Monday today, no indication when goods will arrive !!
Helpful Report
Posted 8 years ago
I ordered 2 items only one arrived with on explanation. On contacting the company they said last Monday (18th September) it would be despatched the following day. It has still not been received and I have had to email them again today (24th September), needless to say I will not be using or recommending Sixty Stored Ltd (gardenfurniturecovers.com) again, really poor customer service
Helpful Report
Posted 8 years ago
Hello Mr Brown. Apologies for the experience you have had with the Garden Furniture Covers. There has been an unprecedented demand for covers this season. We have had another delivery today and outstanding orders will be sent out on a 24 hour courier service. Sarah, Customer Services.
Posted 8 years ago
I cannot write a review on the Cover as I have not received it yet, ordered 14.09.17 GFC-00009701-2017-09-14-09-43-40
Helpful Report
Posted 8 years ago
Was not advised my order was delayed
Helpful Report
Posted 8 years ago
It took 3 weeks (!) to deliver my parcel. One or two of your staff were helpful but I did get a lot of 'we'll ring you back' but no-one did. I shall not be using you again.
Helpful Report
Posted 9 years ago
GardenFurnitureCovers.com is rated 4.6 based on 7,473 reviews