Garden Chic Reviews

Name: Garden Chic
Address: Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Newark Beacon, Beacon Hill Office Park, Nottinghamshire, Nottinghamshire
Rating: 4.18

4.2 Rating 655 Reviews

79 %

of reviewers recommend Garden Chic

4.2

Based on 655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

1636 653016

Email:

info@gudrum.com

Location:

Newark Beacon, Beacon Hill Office Park, Nottinghamshire,
Newark Beacon, Beacon Hill Office Park, Nottinghamshire
Nottinghamshire
NG24 2TN

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Garden Chic 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They helpful, quick to respond to our initial enquiry. However could have improved their post order pre delivery updates we had a long wait for delivery and had to email.to request updates.”

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Posted 6 years ago

“Very happy with the product and speed of delivery”

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Posted 6 years ago

“The item I ordered arrived on time, and in perfect condition. It has met all my expectations. The staff at Garden Chic were very helpful, excellent customer service.”

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Posted 6 years ago

“I ordered a Rotisserie BBQ. I was then told it was out of stock. I agreed to wait until new stock arrived. I made them aware I needed the BBQ by a certain date. One week before I had not heard anything so I sent an email enquiring about my order. No response. It then took 3 calls to them to get a response from them by email saying the stock hadn’t arrived. I asked for a refund. It then took two further calls to chase the refund which took two weeks to arrive in my bank. Terrible customer service. I would avoid like the plague.”

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Posted 6 years ago

“Summerhouse although good value further work required after assembly to make watertight and to secure doors. Instructions vague in places. Still happy with purchase.”

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Posted 6 years ago

“exactly as described prompt service friendly staff good product”

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Posted 6 years ago

“Ordered a large metal shed”

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Posted 6 years ago

“I purchased a wheelbarrow which, on arrival I realised was smaller than i wanted. I asked to replace it with a larger one. I was told that this was not possible. I will not use Garden Chic in future.”

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Posted 6 years ago

“Excellent company. Good product, lots of support from delivery to building (the videos online are fantastic). Very happy.”

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Posted 6 years ago

“Ordered the 'Circular Picnic Table with Seat Backs' when it said it was in stock (ordered in time for when friends will be arriving) for only to receive an email from Forest Garden saying it isn't in stock and would be delivered at a much later date in June. Order ref: WEBGC2017997.”

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Posted 6 years ago

“I love my new wheelbarrow!!!! From ordering to my doorstep in 3 days! Just GREAT. ***** stars Will definitely be ordering some fence panels from here soon too”

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Posted 6 years ago

“Ordered some contemporary fencing from Garden Chic. I was able to book in my own delivery and everything went smoothly.”

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Posted 6 years ago

“Love my palgram grey shed delivered earlier than expected delighted with service”

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Posted 6 years ago

“Bought a pizza oven for an upcoming pizza party, bought a table stand and other things to use with the oven from a different shop. When i phoned to enquire about delivery I was told it was actually out of stock, even though when I paid for it, it clearly stated it was in stock. I'm now left with a table and other things that are useless now.”

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Posted 6 years ago

“Communication from the supplier was excellent. Delivery schedule was clear and transport contacted prior their drop of. Pleased with the interaction.”

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Posted 6 years ago

“Poor customer service”

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Posted 6 years ago

“Initial enquiry by 'phone was handled in a friendly and professional manor. The lady I spoke to was very helpful and knowledgeable. Item was received within a couple of days and we are extremely pleased it. First class service!”

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Posted 6 years ago

“I found what I wanted, ordered it and it arrived a couple of days later-simple and effective site.”

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Posted 6 years ago

“Very pleased with my wheelbarrow very strong construction with nothing to put together as it came complete, however the wheelbarrow had no protective packaging and had obviously received some heavy handed treatment and was missing loads of powder coating finish all over, this is not a cheap product so I was disappointed.”